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View Full Version : Asus g55: BLUETOOTH PROBLEM



vicomarquez
01-02-2013, 10:32 AM
Recently bought a ASUS G55vw-DH71 laptop
I restored to the factory system, i updated all drivers
with the CD drivers and tools that came with the laptop
and then I tested all ports, video outputs, audio and Internet
all worked very well
just the bluetooth does not worked well,
bluetooth card if it was recognized, but when i want to add a device
I did not recognize anyone, despite my bluetooth of my smartphone was enabled
and set in visible mode, could not put the laptop mode visible when I activate the bluetooth, I'll add a photo

http://s2.postimage.org/89946majd/2012_12_19_00_07_58.jpg

uninstall and install the driver and I could finally put the laptop be in visible mode, but when I made ​​the connection with my smartphone could not make data transfer
I thought it was because they had to find an online update
I went to the official website of asus and download the latest driver bluetooth
but when upgrading bluetooth driver
I got a BSOD, I will add a photo.

http://s8.postimage.org/3rwgdz4b9/2012_12_28_19_53_07.jpg

to restart the bluetooth did not work, now what reconosca achievement that any bluetooth device or put my laptop bluetooth visible mode

that you may can help me, if I can fix it myself, just tell me and follow the instructions to make them out. If you need more pictures just let me know.

Thanks for your attention
my sincere thanks for your support.

Pitcher@asus
01-03-2013, 03:32 AM
Do you have other bluetooth device like headphone, mouse, KB..etc to verify, is it able to detect when take your smart phone to other laptop or NB?

vicomarquez
01-03-2013, 03:44 PM
yes i try with my tablet too
but didnt work

Pitcher@asus
01-04-2013, 05:35 AM
could you take back reseller to check, because i think you install correct driver and no exclamation mark in device manager, how is your bluetooth device, is it buy form ASUS option?

FlareGTX
02-12-2013, 08:27 PM
make sur your
drivers are propely installed
your servies is turned on
or
reformat windows 7

cl-Albert
02-12-2013, 10:28 PM
Hi, Just wanted to check your bluetooth driver and Windows version.
If you don't already have it, you can get the latest bluetooth driver approved by ASUS for the G55VW at the ASUS download site (http://support.asus.com/Download.aspx?SLanguage=en&m=G55VW&p=3&s=397).
It looks like there are at least a couple different bluetooth drivers listed, so if you were able to install the driver, check under your device manager to see which one is installed and the version.