Hello Brian! I just want to see if anyone can help me. I bought an asus g53jw on amazon.com. I am brazilian, and my notebook was made on america. When I play games, after some time my video freezes and I have to reboot mannualy. Ive tried a lot of things to solve this problem but nothing worked, so, I want to use my warranty.
I am brazilian, so it would be a huge headache sending my notebook to us. There is an oficial asus store in my country, but they said that they cant help me because my notebook wasnt made on brazil.. I think this is absurd! Isnt there a way that I could use my rma here? Asus is asus, and, as I see, I have a GLOBAL warranty, so I asus should help me even I am on us o brazil. Imagine if I ship my notebook and for some reason it broke during the transport. They wouldnt let me use my warranty.
Can you help me?
Thanks in advance!