+ Reply to Thread
Results 1 to 9 of 9

Thread: Netflix fullscreen issue

  1. #1
    ROG Member kouotsu +10
    Join Date
    Aug 2011
    Location
    Jackson, TN
    Posts
    19

    Netflix fullscreen issue

    So I have had this extremely frustrating issue with Netflix that apparently only a couple of people have had, so I just want to know if anyone else here has run into it.

    I have a G74SX-XT1 with a clean install of Win7 on a SSD. I am using two monitors. My computer runs great, the only issue is that when I fullscreen Netflix, it does not ask if I want to keep it fullscreen when I click out of it.

    Please note:

    - This does not seem to be an issue with Silverlight as any other site using a Silverlight video player WILL ask if I want to stay fullscreen.
    - I did not just accidentally tell Netflix I don't want it to stay fullscreen. There is no record of any Netflix permissions in the Silverlight settings, so I cannot just change it there. There is just nothing, my permissions are completely empty.
    - I have tried 3 different web browsers and they all behave the same way.
    - I have reinstalled everything I could possibly reinstall rather than Windows itself. It's annoying but I don't care quite enough to reinstall everything on my computer since the SSD was such a pain to get stable. I can't recall if it worked properly before I cleaned off the factory image; I doubt I even tested it.

    I really have no idea what the reason could possibly be. I can only believe it's a problem on Netflix's end, but like I said I've only seen 1 or 2 instances of this problem on the internet, and nobody was able to help them (everyone assumes it's a simple problem of changing the permission etc).

    At the end of the day I can always just watch Netflix on my PS3 on my second screen, but it's just one of those things that bugs you because there's no reason it SHOULDN'T work...? lol

  2. #2
    ROG Guru: Gold Belt dstrakele +75 dstrakele's Avatar
    Join Date
    Sep 2011
    Location
    USA
    Posts
    4,437

    Did you come across this thread in your research? http://www.mitchellenright.com/2010/...-unexpectedly/

    Is your Windows account a password-protected administrator account?
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  3. #3
    ROG Member kouotsu +10
    Join Date
    Aug 2011
    Location
    Jackson, TN
    Posts
    19

    I doubt that post is relevant, I believe Silverlight didn't have the option to stay fullscreen when out of focus back then. Plus, nothing else I watch has problems staying fullscreen. I watch hour-long videos on Youtube like every other day with no issues.

    Yeah, it's a protected admin account.

  4. #4
    TeamROG Moderator xeromist +100 xeromist +100 xeromist's Avatar
    Join Date
    Jul 2010
    Location
    Sacramento, CA
    Posts
    5,131

    I know this doesn't solve the problem but it really sounds like something built into the Netflix player. I'm guessing you haven't seen many reports because not many people have a dual monitor setup and only a fraction of those have tried to watch Netflix full screen while working on the other.

    ASUS Maximus IV GENE-Z Intel 2600K DangerDen cooling 8GB G.Skill Trident
    ASUS GTX670 Patriot PyroSE SSD Antec Signature 650 PSU Antec Mini P180 [ ASUS G73JH ]


    Folding@Home - Join us!


  5. #5
    ROG Guru: Black Belt Area 66 +20 Area 66's Avatar
    Join Date
    Jun 2011
    Location
    North of Montreal
    Posts
    2,277

    Quote Originally Posted by xeromist View Post
    I know this doesn't solve the problem but it really sounds like something built into the Netflix player. I'm guessing you haven't seen many reports because not many people have a dual monitor setup and only a fraction of those have tried to watch Netflix full screen while working on the other.
    I often use Netflix on my second monitor and it stay full screen when I do other thing on my other monitor,

    BUT I use it on a desktop. I guess the problem of the OP is related on the fact he is using a Notebook

  6. #6
    ROG Member kouotsu +10
    Join Date
    Aug 2011
    Location
    Jackson, TN
    Posts
    19

    I had a G50V before this G74SX and it had no issues with this, so I just don't know. Since I have seen only one or two other people complain of this problem online, I am hesitant to call Netflix's customer service, which is apparently the only option. I don't want to speak to some overseas guy who will have no way of actually technically troubleshooting this and instead takes me through basic fixes for 2 hours like "restart your computer" lol.

    Thanks anyways, just had hope that maybe it was related to this particular notebook. Maybe some day I'll just do a clean Windows install again and see what happens.

  7. #7
    ROG Member smellons +10
    Join Date
    Jan 2012
    Posts
    23

    Quote Originally Posted by xeromist View Post
    I know this doesn't solve the problem but it really sounds like something built into the Netflix player. I'm guessing you haven't seen many reports because not many people have a dual monitor setup and only a fraction of those have tried to watch Netflix full screen while working on the other.
    This is the setup I have on my G53SW. I run Netflix on Chrome fullscreen on my second monitor while playing Skyrim on the laptop's screen.

    No problems.

  8. #8
    Quote Originally Posted by smellons View Post
    This is the setup I have on my G53SW. I run Netflix on Chrome fullscreen on my second monitor while playing Skyrim on the laptop's screen.

    No problems.
    I'm having the same problem (G74). This is my temporary solution as well

  9. #9
    Watching netflix in Germany is a breeze due to streamingvpn on my laptop. Where does leave all those people who put up unnecessary IP restrictions?
    Last edited by billyelliott; 01-17-2014 at 09:00 AM.

+ Reply to Thread

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts