02-20-2012 06:04 PM - last edited on 03-06-2024 09:43 PM by ROGBot
02-20-2012 06:22 PM
02-20-2012 06:51 PM
BrodyBoy wrote:
Have you tried any software fixes? Specifically, I'd suggest you install ATK Package 1.0.0014 if you aren't already running that one. (Unintsall the current ATK driver first.) If you are already running that version, try a repair install in Control Panel.
Just to be clear, are you saying that (1) the lights worked with your pre-RMA configuratuion, (2) you removed your hard drives prior to the RMA, so Asus couldn't have altered anything on them, (3) you re-installed your drives when you got the computer back, and (4) the lights have not worked at all since?
Have you altered anything in your configuration since the RMA?
Do the keyboard lights flash briefly at boot, or is that not functioning either?
02-20-2012 07:16 PM
jamcghie wrote:
II have not changed anything besides the ATK. They do not light up on boot, they did before my RMA though.
02-20-2012 07:19 PM
dstrakele wrote:
If the backlights do not light on boot, there is little that can be done in Windows to fix them. I would try pressing F2 at the ASUS splash screen to enter the BIOS, then "Load Optimized Defaults" (F9) and Save & Exit. If that fails to cause the backlights to at least flash briefly on boot, I would check to see the power cable is connected.
02-20-2012 07:56 PM
dstrakele wrote:
If the backlights do not flash on boot, there is little that can be done in Windows to fix them. I would try pressing F2 at the ASUS splash screen to enter the BIOS, then "Load Optimized Defaults" (F9) and Save & Exit. If that fails to cause the backlights to at least flash briefly on boot, I would check to see the power cable is connected.
On the other hand, the thread http://forum.notebookreview.com/asus-gaming-notebook-forum/490250-asus-g73jh-keyboard-light-failure-... indicates a BIOS flash can disable the keyboard backlights on G73 systems. I suspect this may also be possible on G74 systems.
02-20-2012 07:25 PM
jamcghie wrote:
They do not light up on boot, they did before my RMA though.
02-20-2012 06:26 PM
02-20-2012 06:30 PM
02-20-2012 06:53 PM
PILGRIM wrote:
Hi, jamcghie. Before you sent your laptop for repair, did you have already the ATK PAckage 1.0.0014?
Try re-installing it, if you have it already. But if you still have the older version of the ATK Package,
install the 1.0.0014.
I've had the same experience with the keyboard not lighting up when I updated to BIOS 203.
Re-installing it and rebooting did the trick..
(EDIT: I guess the different Time Zones make posting a bit laggy. Or could it be my slow-typing?..:p
I swear nobody has posted yet, just a while ago. Then voila! Brody and fostert are here. 🙂
At any rate, hope the OP will find the answer to his query.)