Area 66 wrote:
Was my first tough, but he said the led on the pump is lit , well for what I can read
"the end of the h100 connected tot the processor lights up
That's what it sounded like when I read it, but I wanted to be sure.
He can try this.
Plug all his fans directly to the PSU and just have the unit plugged in with the 4pin molex and the CPU fan connector and see if the pump works.
If he's still getting the same error, your dealing with a defective pump on the unit and or simply the other 2 options which is, the block isn't making proper contact, maybe due to, too much thermal compound, but if you're using the stock compound on the H100 that shouldn't be an issue. The other; might be a contact issue with the mounting not being securely tighten with enough pressure.
If it's a mounting issue now it becomes are you using the LGA2011 mount? or the X-Socket 1366 mount method? I hope you're not using the mounting bracket from the 1366 in combination with the LGA2011 which you will not be making proper contact.
the LGA2011 mounting only requires the 4 double threaded screws that are screwed directly to the 2011 mount then the unit goes into the 4 screws and then the thumb screws tighten up the unit mounting.
Can we see some pics of how your mounting this from the front facing the pump unit and on the back of the motherboard where the CPU is too, to see if you've added anything in addition to mounting the H100