I was browsing the internet when this happened (Sorry from crap cell phone pics)
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The computer froze but the mouse still worked. Had to hold down the Power button
The computer is about 45 days old. I have updated all the drivers using the Asus utlity, as well as all the latest windows updates.
Next issue was when I tried to install a second HDD. I did not have the caddy nor did it come with the applicable connector. I have seen a few people ask but there have been no results. I found a link for the caddy but NOTHING on the connecting cable. I would really like to purchase these two items but without either of them it seems futile
Should I be sending this laptop in for repairs? My only issue is that it was purchased by my company for use on specific equipment. I need this computer to make $$. What is the fix and return turnover like? I will need to purchase another computer in the meantime. Which is not a very good solution but at this point my only solution if I want to continue working.


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