Originally Posted by HiVizMan
Kafka is bleak most of the time, my wife considers Kafka suitable bed time reading to the girls. Ah we are a strange family.
I see what you did there :P
Man you got some patience. It's like a ball game that you get tossed around. I guess the Asus in your area is not handling the situation well and should be spanked.
JackHammer ... Welcome friend. It is true. There simply is no excuse for Not doing 'it' right the first time.
Manufacturing issues are expected, but once in the hands of RMA ... this should be the end of it. The first time.
That said. That is not always the reality and you have done exactly the right thing in exactly the right way, politely
calmly, clearly. cudos
This was Netherlands service center. They have a whole seperate rma thing .. hq ...
can not be happy with this kind of squandering of brand equity.. can not be.
This kind of stuff shouldn't be happening and this one case has been going on so long that they need to just send you the board they promised and stop beating around the bush...
It's embarrassing to have the best .. yet ... this.
Keep us posted..c.
Last edited by chrsplmr; 04-05-2012 at 11:16 PM.
Problem correctly resolved.
Last edited by Jackhammer; 04-24-2012 at 11:06 AM.
Problem correctly resolved.
Last edited by Jackhammer; 04-24-2012 at 11:06 AM.
I am pretty disappointed that there has been no response from anyone from Asus. This is not the way to fix the perception that your RMA department is patently imcompetent.
Asus Rampage IV Extreme w/EK Full motherboard block
Corsair Vengeance 32gb 8-8-8-20 1t 1600 MHz @ 1.65v
i7 3820 @ 4.4GHz w/EK Supreme HF
EVGA GTX 580 Classified Ultra 3GB @975mhz (680 SLI Incoming)
BFG GTX285 OCX 1gb (for Physx)
Corsair Force GT 120gb SSD - WD Black 1tb SATA
HP 24x DVD-RW/LG 12x BluRay
Caselabs TH10
Full WC loop
Corsair HX1000W PSU
Aquaero 5 Pro
Toshiba 47" LED 1080p TV
Polk LSi 7.1 HT Setup - IBM Model M - Logitech G9X
Windows 7 x64 Professional
Problem correctly resolved.
Last edited by Jackhammer; 04-24-2012 at 09:58 AM.
Let us know what's in the box!
Phobya Bench Table / Rampage IV Extreme / i7-3930K @4.6GHz offset -0.005 / 16GB Corsair Dominator Platinum 2133 CMD16GX3M4A2133C9
2x ASUS GTX Titan in SLI / ASUS Xonar Essence STX / 2x OCZ Vertex 3 256GB 2x WD Caviar Black 500GB
Custom loop: EK Supreme HF Full Ni / 2x EK-FC TITAN XXL Edition / 2x EK Coolstream XTX 360 / EK D5 X-Top CSQ Acetal
Alphacool D5 Vario / EK-Bay Spin Res
Dell U2711
Problem correctly resolved.
Last edited by Jackhammer; 04-24-2012 at 11:07 AM.
??? What do you think is going to be in the box ??? 50/50 ?
The 'old' model is probably harder for 'them' to get a hold of than the new .. 51/49 ..best of luck ..
Come on X79....SomeThingSweeeet..ur OverDueOne...c.
Last edited by chrsplmr; 04-16-2012 at 08:04 PM.
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