Can't get Dual Link DVI to work on 7970 DCU II

[spinalcompression]

Hello. Looking for some help on this issue.

I got my HD7970-DC2-3GD5 today and I cannot get the DL-DVI port to go up to 2560x1600 with my Dell U3011. I stay capped at 1920x1080.

I have tried two different DL-DVI cables both of which have worked at 2560x1600 with my 6970. I have tried both BIOS switches with both cables. I have tried with same drivers and also with reinstalling drivers on both BIOS.

When using DP I can get my U3011 to output 2560x1600. However I am looking to use the DL-DVI port for my U3011 so I can use cheaper DP -> SL-DVI adapters for my secondary monitors.

Any help would be great.

[xeromist]

There is a switch on top of the card which toggles between the bottom dp and the bottom dvi dl. Either you have 4 dp 1dl 1sl or 3dp 2dl. It's in the manual.

[spinalcompression]

I have done that. That's what I meant by trying on both BIOS (guess switch is not BIOS switch?).

Have also tried Asus disc drivers as well as 12.3 and 12.4 and stacking those on top of disc drivers.

[xeromist]

Ah I see. I don't think it's a BIOS switch, just an electrical switch. Do you have the problem with the top port? The top DVI port should always be DL regardless of the switch. If the top port works and the bottom doesn't then there may be a problem with the switch itself but if neither links at DL then something else is wrong. If neither is doing it then do you have any other DVI sources you can test with to narrow down the source of the issue?

[AllGamer]

make sure the cable / adapter you are using have proper pin out for Dual Link DVI
as most of them are for Single Link DVI

this might help

from wikipedia http://en.wikipedia.org/wiki/Digital_Visual_Interface

reason why i prefer HDMI, there's only 1 type of cable/adapter to worry about, instead of 6+ combinations and variations of it

Hello. Looking for some help on this issue.

I got my HD7970-DC2-3GD5 today and I cannot get the DL-DVI port to go up to 2560x1600 with my Dell U3011. I stay capped at 1920x1080.

I have tried two different DL-DVI cables both of which have worked at 2560x1600 with my 6970. I have tried both BIOS switches with both cables. I have tried with same drivers and also with reinstalling drivers on both BIOS.

When using DP I can get my U3011 to output 2560x1600. However I am looking to use the DL-DVI port for my U3011 so I can use cheaper DP -> SL-DVI adapters for my secondary monitors.

Any help would be great.

[spinalcompression]

Both DVI ports yeild the same 1080p capped results. I was under the impression that only the switchable port was dual link capable but if that's not the case then now I have two problems instead of one.


I have ruled out cables as the issue. I am using working dual link cables. Long pin without the 4 around it + all other pins. The first one is the DL-DVI cable that comes with my U3011 and the second is a Startech branded one that has a tag in bright yellow saying DUAL LINK DVI. On top of being the right cables by design, the two DL-DVI cables I own were capable of outputting 2560x1600 to my monitor from my 6970.


I have tried reseating the card, switching PCI-E lanes and clearing CMOS. No avail.

EDIT: Interestingly enough. With the switch in the SL-DVI position. All video outputs function as intended. With the switch in the DL-DVI position the correct DP port is disabled, but the DVI port remains single link.