Problems with new Xonar Phoebus

[dedaciai]

Since the last BF3 crash (lost count now), I tried the 4-pin molex to PCIe adapter (plugged into both molex's) and same issue again. Was hoping it was because of power delivery but it isn't. Tried my 4 other PCI-E cables without solving the issue. The card isn't hot either, barely warm.

Is this issue is software related? If not, I've already submitted a ticket to EvenBalance outlining the issue and highlighting the posts here. Maybe Asus can assist them too?

Nice idea, SMiThaYe, could you post a link to submit a ticket to Evenbalance? I'll be glad to send one too if it helps get the ball rolling on both ends of this ordeal.

[SMiThaYe]

Nice idea, SMiThaYe, could you post a link to submit a ticket to Evenbalance? I'll be glad to send one too if it helps get the ball rolling on both ends of this ordeal.

Sure dedaciai, the more that do that the better.
Link for submitting ticket to EvenBalance - http://box22.evenbalance.com/trouble...new_ticket.php

[Sekin]

Are you sure that comes from punkbuster?
the best is to try it with an other game that BF3 who is using punkbuster to confirm the issue.

I am using the 2 molex adapter on a dedicated power source there is only the sound card.

[angerfist110]

Strangely, when we go on a non punkbuster server or whether you're playing solo on Bf3 or Skyrim, the game works flawlessly

[dedaciai]

Are you sure that comes from punkbuster?
the best is to try it with an other game that BF3 who is using punkbuster to confirm the issue.

I am using the 2 molex adapter on a dedicated power source there is only the sound card.

If you look on page 7 or 8 in this thread a guy playing Red Orchestra 2 is having problems too when he is playing on PB servers in that game.

[dedaciai]

Sure dedaciai, the more that do that the better.
Link for submitting ticket to EvenBalance - http://box22.evenbalance.com/trouble...new_ticket.php

Thanks for the link. I just sent a ticket. I would suggest the others having problems do the same.

[dedaciai]

Played BF3 for 30 min in a non punk buster server, during that time sounds did not falter, game did not crash.
I left server as it was full of hackers, some cretin had a D/K ratio of 156-7 anyhow does look like it is a problem in a punk buster enabled game.
I will try some more gameing on non PB servers and see if it crashes.
Those of you that have same issue with BF3 could you please try in non PB servers and see how you get on.
Thanks for your help hopefully we can get a fix for this.

I played on two different non-PB servers and I still got the intense video/audio stutter that I get in PB servers. I have tried reinstalling BF3 and PB and got no difference in the amount of stutter. I really hope they get this fixed as I don't want to have to return/RMA it.

It is weird because I can play singleplayer mode all day long and not get a single problem. I have played videos and audio all day long with no problems. The only time I get problems is when I play any online multiplayer game.

Also, when I disable the sound (with the Phoebus.exe still running) I still get the video/audio stutter just a lot less. However, when I disable sound and end Phoebus.exe in task manager I can play multiplayer online games smooth as butter all day long so my only conclusion is that the Phoebus driver is to blame (kind of a duh at this point).

[ostry]

It seems the crushing became less frequent after i installed new Catalyst Control Center 12.4

[SMiThaYe]

It seems the crushing became less frequent after i installed new Catalyst Control Center 12.4

I already had 12.4 officials installed with latest CAPs. My graphics card audio is disabled in Device Manager too.

Also, I had a reply back from EvenBalance to submit kick message and GUID. Will post an update. So far the final-line of the log entry just says "Not Connected to a Server" when kicked with the looping audio.

How to find GUID (found via google):
Navigate to your pb folder
C:\Users\[YourUserName]\AppData\Local\PunkBuster\BC2\pb
Create/edit a file called pbcl.cfg in the pb folder

Add the following line to pbcl.cfg:
pb_logtofile 1

Save the file and join a PB enabled server. In the pb folder you should see pbcl.log

Open that file and find the line that says "PB Server assigned guid =" it will be a combination of numbers and letters, do not copy the whole thing, only copy the last 8 characters. That is your pb GUID.

[Vilnir]

Hi, are there any news from HQ? When can we expect a patch for the problem?

I need to make a decision soon: Keep the Xonar or give it back - ... and wait for further 6 months and hope it is stable then?

Cheers, Vilnir