A driver update is EXACTLY what is needed to fix it. It doesn't mean that driver exists currently, however.Originally Posted by blixel
Last edited by dstrakele; 05-17-2012 at 07:08 PM.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
Try going to your device manager and disabling the wireless network card.
From what I've seen, just having the card enabled causes the latency spikes. Your system will send/receive data over your network even if you aren't actively surfing the web, playing a multiplayer game, etc... Computers still broadcast small bits of data here and there over the network. From what I've been able to see here in my testing, those small "pings" are enough to cause latency spikes.
I have a long Ethernet cable, so I ran a cable from the other side of my house to this room. I disabled the wireless adapter in the device manager and am on a wired connection now.
I'll see if this makes a difference. Should know soon enough.
Edit: Doesn't appear to help. Still getting lag spikes while playing Diablo 3. The mouse freezes in place momentarily, and the sound stutters really bad. Interestingly enough, my 2+ year old non-gaming HP laptop offered a better gaming experience than this Asus gaming laptop.
Last edited by blixel; 05-17-2012 at 07:50 PM.
There may be other drivers that are contributing to latency.
Is your touchpad disabled while you are using the mouse?
There may be game specific issues with Diablo 3. Do you observe this behavior in other games or stress tests such as Furmark, Prime95, or 3DMark?
Last edited by dstrakele; 05-17-2012 at 08:32 PM.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
Touchpad is always disabled.
These spikes occur even if I'm just watching a youtube video. (Which is why I thought it might be network related.) So, it's not caused by Diablo 3.
I'll check out some of the stress tests later.
The video and audio drivers would then be suspects. @xeromist reported in another thread he experienced a similar issue on his G73 that was caused by the audio driver.
G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT
I was going to update the video driver, but NVidia doesn't list the GTX 660M as a valid card.
Regarding the audio, VIA lists a few options on their website ... but I don't know which one to pick. The e-manual for this laptop doesn't specify what kind of VIA audio hardware this system has, and the device manager isn't specific either.
See list here
It's pretty sad that there have been issues with this laptop with absolutely no help from Asus. You would think SOMEBODY from Asus would be on their official forum walking us through a fix for this problem. I have sent a ticket each day regarding the graphic spike and no response. I don't know if I'm keeping this laptop or not but I will never purchase an Asus product again.
Yeah, I want to keep the laptop ... but if the company won't even acknowledge the problem, then I have no reason to believe they'll ever fix it. So ... if I don't figure something out soon, I'll have to box it up and ship it back. And it will be my last asus product as well.
Dear All,
Can you list me EXACTLY what was playing/doing on the laptop when you get these issues. Can you try it with wireless enabled and disabled. If you're using onboard speakers, headphones or external speakers.
The faster we can replicate them the faster we can arrange a driver fix.
Many thanks!
PLEASE make sure you are using the latest drivers from our ASUS site when you test. Try not to use 3rd party yet as we haven't qualified them and it introduces an unknown factor, so it's harder for us to help. Thanks!
Last edited by MarshallR@ASUS; 05-18-2012 at 02:50 AM.
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