05-28-2012 05:15 PM - last edited 3 weeks ago by ROGBot
05-28-2012 05:29 PM
05-28-2012 09:07 PM
05-29-2012 01:22 AM
05-29-2012 01:31 AM
unkn0wn wrote:
I'm looking for some advice on how to end this nightmare of failed motherboards. Here's the story so far:
I received my first Maximus V Gene motherboard along with the rest of the components for my new build. I connected everything up, powered up the computer, and it would not boot. The Q-Code display would always print 00 and never change. I came to this forum for troubleshooting assistance, and was told I most likely had a bad board. Asus support concurred. I processed the RMA through NewEgg, and fast forward a couple weeks, I received a replacement board.
With the second board, I connected everything except wires connected to the case. The case fans, and the front panel connectors were all unplugged. I then booted up the computer using the start button on the motherboard and it sprung to life. Everything was working perfectly. I ran it like this for about a week before deciding I really should tidy things up and connect the case fans and front panel of the case so I don't need to press a button on the motherboard to boot. My heart sunk when after the new connections with the case were made, the motherboard will no longer POST and I get the exact same failure scenario as with the first board (Q-Code displays 00 and nothing else). Even after unplugging all connection to the case and leaving it configured exactly as it was when it was working, it still will not boot.
I feel sick over this whole ordeal. I've spent thousands of dollars waited weeks for an RMA to process, to only be left with a broken machine. The case is a NZXT Vulcan. I'm not sure what to do here. I doubt NewEgg will allow me to process another RMA for the same piece of equipment without a fight, and even if I get a new board I'm not exactly sure what part of the case is causing the motherboard to fry. Should I contact NZXT and see if they will replace my case and do something about the motherboard? Is there any hope that this is recoverable? I've tried reflashing BIOS and clearing CMOS to no avail.
tl;dr I'm pretty sure there's a short circuit somewhere in my case which is frying my motherboard, and I'm not sure how to proceed.
05-29-2012 07:54 AM
Raja@ASUS wrote:
The thing with the "00" code is that it can point to several things, not necessarily a dead board. I get 00 when I cool the CPU too far and BCLK is too low for safe mode to POST.
if the boards are indeed dead, two in a row suggests some kind of conflict in the setup somewhere. Posting a full parts and in-depth config list would be a very good idea.
Check the motherboard tray for any mounting points that are shorting against the back of the board for one thing. If there is nothing visible, then get the PSU checked out. Other than that, there is also the possibility of system instability as said above.
05-29-2012 01:23 PM
Raja@ASUS wrote:
The thing with the "00" code is that it can point to several things, not necessarily a dead board. I get 00 when I cool the CPU too far and BCLK is too low for safe mode to POST.
if the boards are indeed dead, two in a row suggests some kind of conflict in the setup somewhere. Posting a full parts and in-depth config list would be a very good idea.
Check the motherboard tray for any mounting points that are shorting against the back of the board for one thing. If there is nothing visible, then get the PSU checked out. Other than that, there is also the possibility of system instability as said above.
05-29-2012 03:48 PM
05-31-2012 06:26 AM
11-20-2014 09:54 AM