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Thread: Step-by-Step: Using ASUS Recovery DVDs to Restore G75

  1. #1
    ROG Guru: Yellow Belt Cecil_2099 +20
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    Step-by-Step: Using ASUS Recovery DVDs to Restore G75

    Since there seems to be a lot of confusion and mis-understanding on how to use the ASUS Recovery DVDs you burn by using the AI Recovery program to restore your computer to the "straight from the factory" state, I thought I should make a step-by-step guide to walk owners through it. So here goes:

    The version of the AI Recovery Utility currently shipping on all G75s does not recover systems with 1TB hard drives. So before you go around wiping your drive or creating the Recovery DVDs, update the AI Recovery Utility to at least 1.0.24 (download it from the product support page where you can download the drivers).
    1. If you haven't already, use the AI Recovery Utility (version 1.0.24 or newer, not the 1.0.23 version that comes shipped with the G75) to burn your ASUS Recovery DVDs. You should do this prior to uninstalling any and all "bloatware" and prior to reformatting/wiping/re-partitioning your hard drive. On a G75VW-BBK5 you will end up with three (3) DVDs.
    2. A few notes/assumptions prior to starting:
      - Your computer is off and no DVDs are in the optical drive.
      - You have only one drive connected to the G75 on the right-hand drive bay (based on the drive caddy letter) and that is the drive you want to restore TO.
      - It doesn't matter if the drive is an HDD or SSD and the size does not matter.
    3. Start up your computer and immediately start hitting the 'Esc' key until you see the following screen appear:
      DSC02157.JPG
    4. Place the first ASUS Recovery DVD into your optical drive.
    5. Select your optical drive (on my G75VW-BBK5 that is the HL-DT-ST drive) and hit 'Enter' key.
    6. You will get a black screen with the words "Windows is loading files..." at the bottom with a grey bar at the bottom that will fill white:
      DSC02159.JPG
    7. Windows will load and you will get a dialogue box titled "AI RECOVERY" saying "Are you ready to restore this image?" Click the 'OK' button.
    8. You will get another "AI RECOVERY" dialogue box, this time telling you "Restoring will overwrite your hard drive. Do you want to continue?" Click the 'OK' button.
    9. If you are using the ASUS Recovery DVDs to restore onto a new hard drive, you may get another "AI RECOVERY" dialogue box saying "Your disk layout has been changed. AI Recovery needs to partition your disk again. You will lost all your data in your disk if you continue with the data recovery operation." Click the 'OK' button.
    10. Otherwise you will see an "AI Recovery Restore" dialogue box that says "This DVD/BD will help you recover hidden partition. Check the AC adapter connection and do not interrupt the restoration process." This will have a progress indicator.
    11. The computer will automatically eject the first DVD and prompt you to insert the second DVD and later the third DVD.
    12. When that is complete, the last DVD will eject and an "AI RECOVERY" dialogue box will tell you that it "Successfully restored the disk from the ASUS Recovery DVD/BD. Elapsed time: 00:XX:XX". Click 'OK'. (It took me 00:43:23 (43 minutes) to restore the recovery partition.)
    13. The computer will restart and you'll get another black "Windows is loading files..." screen.
    14. Windows will start and you will get a DOS screen followed by an "ASUS Preload Wizard" dialogue that asks you to select your language to continue. Pick your language and click the 'Next >' button.
    15. Click through the next screen.
      DSC02175.JPG
    16. On the next screen you can choose whichever option you feel is best.
      DSC02176.JPG
    17. Click through the next screen.
      DSC02177.JPG
    18. Click 'Finish' to start the process.
      DSC02178.JPG
    19. This is where you leave the computer alone. You will see a series of DOS screens and the computer will restart itself at least 6 times. Whatever you do, do not interact with the computer. It doesn't matter if it prompts you for something or restarts on its own. Leave it alone to finish everything.
    20. When you see the following screen, you know the recovery process has completed successfully.
      Congratulations, your G75 is now back to it's factory-like condition.
      DSC02204.JPG
    So in total it took about 1.5 hours to complete (43 minutes to recreate the recovery partition from the DVDs and another 50 minutes to restore back to factory state).

    I hope this helps clear up the process!

    Update: After serious testing across multiple G75VW users, we can confirm that the ASUS Recovery DVDs do NOT work on 1TB drives (regardless of manufacturer) if they are burned with the base AI Recovery Utility version that ships with the G75VWs. Make sure you install the latest version (1.0.24) BEFORE creating your Recovery DVDs.
    Last edited by Cecil_2099; 06-30-2012 at 01:32 AM. Reason: Added Update; Updated update and added a new step 1
    G75VW-BBK5 (Stock configuration with added Crucial M4 256GB SATA SSD as OS boot drive)

    Need to know how to restore your G75 to it's factory-like condition? Go to my step-by-step guide:
    Step-by-Step: Using ASUS Recovery DVDs to Restore G75

    Want to download the latest drivers and utilities for your G75/G55? Go to this thread:
    Downloading New Drivers/Utilities for G75/G55

  2. #2
    ROG Guru: Green Belt john_from_ohio +20
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    Excellent contribution!! Thanks Cecil!

  3. #3
    ROG Guru: Orange Belt Holy +10
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    Very nice =)
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    ROG Guru: Yellow Belt Daylife +10
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    Thats awesome, thanks!

  5. #5
    ROG Enthusiast waynes26 +10 waynes26's Avatar
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    Thank you, I did the DVD build on the old version. If i had not read your note on the bottom, that it wold not recover to a 1TB drive i would have had a huge problem. Once again thanks "Cecil_2099" great job
    G75vw-91132v
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  6. #6
    ROG Guru: Yellow Belt Ayman +10 Ayman's Avatar
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    Thanks for the info.
    Case: Corsair Obsidian 650D.
    CPU: Core i7-4770.
    Board: Asus Maximus VI Formula Z87.
    VGA: 2x EVGA ACX GTX780ti SC [SLI].
    Ram: 16GB Corsair Dominator Platinum 2133Mhz.
    SSD: OCZ Vectro 256GBx2 in Raid-0 (OS).
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  7. #7
    ROG Guru: Orange Belt Arvinaaaaa +10
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    thanks bro, i will do the ai recovery tomorrow, but what will happen to my recovery partition in the g55, will it be automatically deleted? or do i need to delete it by formatting the g55 again? or can i just leave it so i have two sources to restore from(recovery dvds and partition)please advice, thanks

  8. #8
    ROG Guru: Gold Belt dstrakele +75 dstrakele's Avatar
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    The ASUS Recovery partition is hidden, so it is NEVER DELETED by any Recovery choice. If you have the proper Recovery DVD's , you can always recreate it, but an F9 Recovery is about twice as fast as running the DVD's, since they must recreate the hidden partition first.

    The choice to keep both the ASUS hidden Recovery partition and the Recovery DVD's is yours.

    No matter what you choose, consider creating a Windows System Image with Windows Backup and Restore. You can create this Image at any point in time, rather than just the out-of-the-box state of an ASUS Factory Recovery. It'll save you from having to reinstall any applications, driver upgrades, and Windows Updates you've added.
    Last edited by dstrakele; 06-13-2012 at 12:40 PM.
    G74SX-A1 - stock hardware - BIOS 202 - 2nd Monitor VISIO VF551XVT

  9. #9
    ROG Guru: Orange Belt Arvinaaaaa +10
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    Quote Originally Posted by dstrakele View Post
    The ASUS Recovery partition is hidden, so it is NEVER DELETED by any Recovery choice. If you have the proper Recovery DVD's , you can always recreate it, but an F9 Recovery is about twice as fast as running the DVD's, since they must recreate the hidden partition first.

    The choice to keep both the ASUS hidden Recovery partition and the Recovery DVD's is yours.

    No matter what you choose, consider creating a Windows System Image with Windows Backup and Restore. You can create this Image at any point in time, rather than just the out-of-the-box state of an ASUS Factory Recovery. It'll save you from having to reinstall any applications, driver upgrades, and Windows Updates you've added.
    so does this mean the ai recovery dvds reinstall the windows to its factory state? all my personal files, games and anything i done to the g55 on my own will be gone?

    and what do you mean by "since they must recreate the hidden partition first." i thought you said the recovery partition cannot be deleted? or will the recovery dvds format the whole hard drive, then recreate the hidden partition again?

    sorry for so many questions..please reply bro, thanks for kind help

  10. #10
    ROG Guru: Yellow Belt Cecil_2099 +20
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    Quote Originally Posted by Arvinaaaaa View Post
    thanks bro, i will do the ai recovery tomorrow, but what will happen to my recovery partition in the g55, will it be automatically deleted? or do i need to delete it by formatting the g55 again? or can i just leave it so i have two sources to restore from(recovery dvds and partition)please advice, thanks
    AI Recovery creates the Recovery DVDs from the Recovery Partition, so when you create your Recovery DVDs the Recovery Partition stays. It does not get deleted unless you use a partition management software and manually delete the partition. So yes, you can leave it and have two sources to restore from.

    Quote Originally Posted by Arvinaaaaa View Post
    so does this mean the ai recovery dvds reinstall the windows to its factory state? all my personal files, games and anything i done to the g55 on my own will be gone?
    Yes, the AI Recovery DVDs as well as the Recovery Partition will only reinstall windows and drivers and factory-installed programs so it's back to the state it was when you first unboxed the computer. All your personal files, games, programs that you installed after you first turned it on will be gone.

    Quote Originally Posted by Arvinaaaaa View Post
    and what do you mean by "since they must recreate the hidden partition first." i thought you said the recovery partition cannot be deleted? or will the recovery dvds format the whole hard drive, then recreate the hidden partition again?
    Here's the way the Recovery DVD's work: The DVDs format the entire hard drive, recreate the hidden partition, then restarts and begins the factory restore process from the hidden partition. This is why an F9 restore from the hidden partition is faster since it skips the format and recreation of the hidden partition.

    Quote Originally Posted by Arvinaaaaa View Post
    sorry for so many questions..please reply bro, thanks for kind help
    Don't worry about it. That's what we're here for.
    G75VW-BBK5 (Stock configuration with added Crucial M4 256GB SATA SSD as OS boot drive)

    Need to know how to restore your G75 to it's factory-like condition? Go to my step-by-step guide:
    Step-by-Step: Using ASUS Recovery DVDs to Restore G75

    Want to download the latest drivers and utilities for your G75/G55? Go to this thread:
    Downloading New Drivers/Utilities for G75/G55

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