Serious Matter: G55vw heat COMPARED TO lenovo y580.

[MarshallR@ASUS]

what's the return date limitation? how to get it replaced?

Some countries have 14 days/30 days etc. Others are more liberal.

It's not that unsatisfied with my laptop, but if it was supposed to be better then why not ?
I'm just hoping that if there was a problem that you would inform us in the future.

Thanks

Of course, but we have to track and check all aspects: from design to manufacturing, which requires co-ordination, testing and feedback of many people. Is it a component design variation, component manufacturing variation, G series manufacturing mistake, driver misreporting temp, damaged thermal probe, was it damaged in transit, what's the process to fix if it is a problem.. all thisand more is evaluated every time we get a problem reported.

Since your notebooks are still stable and not so hot you can't touch them, it's not wholly obvious (but also a good indication it could be not as bad as we fear!)

[Arvinaaaaa]

Those who get over 80C on GPU - please send me your serial numbers if you haven't already. Aaaa - did you give me yours yet?

If you are under a return date limitation and feel it will be an issue in the future, try to get it replaced, otherwise, if it's still stable it should be OK for now. We're looking into it, but the cases are so far few and far between.

already send to you..and thank you for advice..in malaysia, the g55 is super limited and currently out of stock..and malaysia, asus do not replace the defected laptop in any period of time:
1. because no stock
2. they think the service center can solve any problem.

and the service by asus in malaysia is very bad(have to wait at least 1 to 2 months for problem to be solved).

[electric0ant]

ok..so both of the laptop have same specs with the gpu and others..BOTH 660M nvidia

so i tested my g55 with furmark and got up to 82c, i played crysis and got up to 79c maxed settings,...at first, i thought it is normal because mote of users are same temp and some even got higher..
Attachment 9250
this is my g55 in full hd

Attachment 9251
this is my friend g55 in full hd

all of us thought this is the normal temp...looks normal,UNTIL!! I SAY THE LENOVO Y580...IT IS CHEAPER THAN THE G55..even the cooling of the g55 is far more better than the y580..but wait, looks at the results of the y580 below:

Attachment 9252
he tested his y580 in 1680x1050

Attachment 9253
then he tested in full hd(1920x1200)

and guess what the temp is lower than the g55( he can get higher burn in scores and higher frames than the g55
this is his thread link: http://forum.lowyat.net/topic/2383549 under full load, his gpu temp is at 68 to 73c)

and furthermore, a guy opened up his g55vw and add thermal paste again(repaste) and his g55 under full load is 65c only(compared to others users like me who got 82c and some got higher(92-95c) ) this is his link : http://rog.asus.com/forum/showthread...untry=&status=

now im not comparing the g55 with y580..but the g55 cooling system is said to be the best and better than the y580, but y r we getting high temp when the guy repaste and got only 65c under full load..

please asus experts including MARSHALL, please advice and tell us if got any problem with the g55 current stock..our gpu dont deserve this high temps..

thank you

on that webpage he seems to be using a laptop cooler? was that running during the benchmarks?
also there is inconsistency with the furmark scores you posted, he gets a much higher score with the higher res? that doesn't make sense.
I'm not saying he is making things up but i want to make sure he is running the same test under the same settings.

while i am also getting 83C on full load on gpu, but i think the cooling on the G55 is definitely going to be quieter than on the lenovo. Even when I am running the laptop on full load with the fans maxed out it is practically still silent.

[Arvinaaaaa]

on that webpage he seems to be using a laptop cooler? was that running during the benchmarks?
also there is inconsistency with the furmark scores you posted, he gets a much higher score with the higher res? that doesn't make sense.
I'm not saying he is making things up but i want to make sure he is running the same test under the same settings.

while i am also getting 83C on full load on gpu, but i think the cooling on the G55 is definitely going to be quieter than on the lenovo. Even when I am running the laptop on full load with the fans maxed out it is practically still silent.

i pmed him, and he told me that when he running the test, he did not use any cooler pad nor any air conditioner..

and i also realized that the results does not make sense, but it is still results and the results show that the gpu max temp is lower than the g55 gpu max temp..regarding the same test, that i dont know

regarding the quieter cooling in the g55 than the lenovo, i think it is so true..but frankly, i dont care about the sound but more on the max temp of the gpu in the g55

i see that you have managed to rule out the y580 but, what do you have to say about the guy that repaste the thermal compound and found a plastic that is blocking the gpu and heatsink from contact? before he did it ,his gpu max temp was around 84c..after he did it, his gpu in his g55 under full load max is ONLY 64C..explain this bro thank you and here is his link http://rog.asus.com/forum/showthread...untry=&status=
y does his gpu under full load 64c while our above 80c???

[Arvinaaaaa]

@Arvinaaaaa
my 93C GPU for 10mins of furmark test.

Attachment 9259

thanks..and you got 93c without even doing the fullhd test..

[electric0ant]

just wanted to give an update. I just reran furmark a few times. it seems the score is higher the longer you run it.
i believe that you and him both ran the standard 1080 15 min test as it shows about 10593 frames. that is the figure i got as well. i got roughing the same score. and this time i got 72C max. i remember that last night when i got 83C max i was also running CPU benchmarks at the same time as well, this might explain the higher temp as both fan would be competing for cool air.

one thing to note, while running furmark it said my gpu was throttled to 815Mhz?

[Arvinaaaaa]

just wanted to give an update. I just reran furmark a few times. it seems the score is higher the longer you run it.
i believe that you and him both ran the standard 1080 15 min test as it shows about 10593 frames. that is the figure i got as well. i got roughing the same score. and this time i got 72C max. i remember that last night when i got 83C max i was also running CPU benchmarks at the same time as well, this might explain the higher temp as both fan would be competing for cool air.

one thing to note, while running furmark it said my gpu was throttled to 815Mhz?

Ya, it shouldnt throttle, I dont know y it is throttling..maybe it is normal..do you think I should run the test again..looks like everytime people run the test, different results appear..

Btw, you still didnt amswer me regarding the guy that repaste his thermal compound and got 64c max under full load

[electric0ant]

Ya, it shouldnt throttle, I dont know y it is throttling..maybe it is normal..do you think I should run the test again..looks like everytime people run the test, different results appear..

Btw, you still didnt amswer me regarding the guy that repaste his thermal compound and got 64c max under full load

yeah i read that post, he did say there was a piece of plastic blocking the heatsink? but if you repaste you do tend to get lower temperatures as you would use higher quality paste. I am getting 72-73C so that seems fine to be, but those getting 80C + it doesn't sound quite right.

I don't expect the G55 to have lower temps for the GPU under high load, just expect it to be quieter.

I think the test that should be run on furmark for comparision is the "Burn-in Benchmark 1920x1080 15mins" as that will have predefined settings and 15mins should be long enough to get the GPU to max temp.

[Arvinaaaaa]

yeah i read that post, he did say there was a piece of plastic blocking the heatsink? but if you repaste you do tend to get lower temperatures as you would use higher quality paste. I am getting 72-73C so that seems fine to be, but those getting 80C + it doesn't sound quite right.

I don't expect the G55 to have lower temps for the GPU under high load, just expect it to be quieter.

I think the test that should be run on furmark for comparision is the "Burn-in Benchmark 1920x1080 15mins" as that will have predefined settings and 15mins should be long enough to get the GPU to max temp.

Ya,i already ask him to run that test..waiting for his reply

[dstrakele]

...looks like everytime people run the test, different results appear...

As the great Mark Twain once said, "There are lies, damn lies, statistics, and reported benchmark results..."