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Thread: HDMI connection picture but no sound [solved]

  1. #1

    HDMI connection picture but no sound [solved]

    Hi all, just connected my G53 up to the TV via HDMI . I get a great picture but no sound. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. My laptop has played video back in the past with no problem.
    My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back since then.
    the drivers are up to date.
    Can anyone suggest anything else to check or try beforeI call ASUS support.

    Thanks in advance

  2. #2
    ROG Guru: Yellow Belt MrRuckus +20
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    I would check and make sure the TV is set to default for your sound. If it detects the TV, it should show up under sound in control panel as a device (below is a picture of mine currently, but Im away from home so its not connected). I use my laptop all the time connected to the HDTV for movies and it works great, I just have to go in and set it to default whenever I want to use the HDMI sound.

    hmdi_audio.jpg
    NEW: ASUS G750JH DB71
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  3. #3

    cant get HDMI Sound

    Hi,
    i just bought a G75 but have trouble with the sound over HDMI.

    Here is the situation:

    1) Boot system ==> fine
    2) Connect HDMI cable ==> nothing happens
    3) Enter display settings and select the second display and clone display ==> picture appears on TV set
    4) Check sound settings ==> HDMI is marked as not connected.

    I have tried to activate the HDMI in the sound, but it appears to remain disconnected.
    I have the computer connected to an AV Receiver that in turn is connected to the TV set.
    What I want is a passthrough of the sound, so the receiver can decode it and display the picture.

    Can anyone help?
    thx in advance
    Guido

  4. #4
    ROG Guru: Yellow Belt kimiraikkonen +10
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    Did you check "set up digital audio" section in Nvidia Control Panel?

    ASUS G53JW-XA1

  5. #5

    Thx :)

    Yeah great that did it.
    Actually I could not find the NVIDIA settings, so I figured the installation must have gone wrong somehow.
    I reinstalled the drivers and made the changes and viola erverythings great!!
    Thanx a bunch
    Guido

  6. #6
    ROG Guru: Yellow Belt kimiraikkonen +10
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    Quote Originally Posted by Ascarsy View Post
    Yeah great that did it.
    Actually I could not find the NVIDIA settings, so I figured the installation must have gone wrong somehow.
    I reinstalled the drivers and made the changes and viola erverythings great!!
    Thanx a bunch
    Guido
    Glad you fixed it. Actually, you shouldn't need to deal with driver control panel and all must be configurable through Windows Control Panel. Somehow driver seemed to block the audio internally. Hope i don't experience the similar trivial HDMI audio issue when i connect my notebook to a HDTV one day
    ASUS G53JW-XA1

  7. #7
    Hello,

    Thanks for the post. That helped me solved my issue I had!

    Best regards,

  8. #8
    ROG Guru: Orange Belt billyray520 +20 billyray520's Avatar
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    With my laptops I have noticed that the sequence of "plugging in" stuff matters too. So if I'm going to watch something while hooked up to my hdtv, I first connect the HDMI cable, THEN turn on the TV, THEN turn on the notebook. That way I never have any problems. But if I sequence them differently, I won't have HDMI sound.
    Asus Maximus V Extreme BIOS 1501, I7 3770k, Corsair H80i, 32GB Corsair Vengeance Ram, 256GB OCZ Vertex 4 SSD, 1TB & 750GB hdds, Sapphire HD-7970 Dual X Graphics, Toughpower Grand 1200W, CM HAF-X Tower on wheels, Asus PA248Q LED monitor. Win 7 Pro/Ubuntu 12.04.

    Asus G73 jh A1 laptop, BIOS 213, vBIOS OD2, 8 GB Ram, 240 GB Intel SSD, 180 GB Intel SSD. Win 7 Pro.
    (both have 1920X1080 screens, mine above hers below)
    Asus G73 Sw XR1 laptop 8 GB Ram, 160 GB Intel SSD, 80 GB Intel SSD, Win 7 Home.

  9. #9
    Hello,

    I just bought an G750JS with nVidia gtx 870m but when I connect the HDMI cable the sound still came from the laptop, I searched a little and find this forum post and search in control panel for nvidia setings but in that menu this is the only seting i see Untitled.jpg And also when i plugged the hdmi cable it didn't apear the TV on the Sound section. What can I do?

  10. #10
    Quote Originally Posted by tzutzu95 View Post
    Hello,

    I just bought an G750JS with nVidia gtx 870m but when I connect the HDMI cable the sound still came from the laptop, I searched a little and find this forum post and search in control panel for nvidia setings but in that menu this is the only seting i see Attachment 39745 And also when i plugged the hdmi cable it didn't apear the TV on the Sound section. What can I do?
    I'm in the same boat as you.....i couldnt for the life of me find the audio setup with the nvidia video settings......

    The goal obviously is to make sure HDMI works as HDMI should. But im getting video only with the sound option saying that it's not plugged even though i am getting video via the HDMI cable. The cable isnt a problem as my wifes laptop transmits audio as well.

    Geforce 840m btw........Please help if anyone can. Thanks
    Last edited by System Wave; 08-06-2014 at 02:58 PM.

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