Hi, I live in India , I got this Asus G53 JW from US through a cousin. I bought it around 10 months back.. treated it like a baby and suddenly today the DC Pin broke ad came into the power cord connector. I was shocked after a few mins of realization and googled for the issue and here I am registered and posting this here. I called Asus India Support and they said me to contact a third party repair shop which i guess asus had deal with in India. I called this 3rd party Neoteric Informatics and they say its not under warranty and we have to change the motherboard?? I was lyk wtf i have seen the ROG forums and almost many have this problem...they said they havet heard of such problem before.
I called back to asus support and they said you first take ur piece to Neoteric and get it analyzed..they take snapshots and send for reasearch and decide if its under warranty or not..
I am taking my Lappy rightnow and hope this goes well otherwise my studies will be drastically interrupted..!!
Please show some support ASUS!!