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Thread: Unknown Bluetooth Peripheral Device?

  1. #1
    ROG Member Ryguy +10
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    Unknown Bluetooth Peripheral Device?

    This is my first ROG build. I must say this is some nice hardware, and I am remarkably happy with it. I am just having one minor issue: I have 2 exclamations points stating that there are unknown bluetooth peripheral devices in my system. The parent of these devices is BTH\MS_BTHBRB\7&177b9cc2&0&1. I can give additional info from the details tab of the device if needed.

  2. #2
    ROG Member Ryguy +10
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    Sorry, I'm on a Maximus V Extreme with a 3770k cpu and Windows 7 Pro.

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  4. #4
    ROG Member Lumper +10 Lumper's Avatar
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    Or go to the ASUS support page and download the latest bluetooth drivers and install them.

    link http://support.asus.com/download.asp...s=39&m=MAXIMUS V EXTREME&os=&hashedid=yPm8v8wbmZOX85cs
    Lumper

  5. #5
    ROG Member Ryguy +10
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    Disabling them in the BIOS removed the exclamation points, of course, but I thought I WAS using them? I do not currently have my manual handy, but the Bluetooth is on the mPCIe combo card, correct? For Bluetooth 4.0? I am using the combo card and the wifi on it, which off the top of my head (and some minor googling), I thought included the Bluetooth 4.0 as well. If I'm incorrect, I will humbly withdraw and ask what Bluetooth it is I'm not using? I went through the BIOS quick and tried it before leaving for the weekend. I won't be back to it (or the manual) until sometime tomorrow afternoon.

  6. #6
    ROG Guru: Platinum Belt Chino +200 Chino +200 Chino +200
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    The mPCIe card is reponsible for the Wifi and Bluetooth. Just make sure you installed the driver for it and they'll work without hiccups. As for the Bluetooth, the MVE supports Bluetooth V4.0 and Bluetooth V3.0+HS.

  7. #7
    ROG Member Ryguy +10
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    Ok, sorry for the later response than intended... after rereading the manual and it not being much help as to what precisely the 'Bluetooth Controller' handles in the BIOS, some clarification would be appreciate. I mean, I can bluetooth to/from my phone without issue, so I can only figure what I have disabled pertains to the mPCIe card's BT 4.0? No big deal, but I would then be curious as to why there is no device detected? I had installed and reinstalled drivers from CD/website repeatedly to no avail. I would love to use the BT 4.0, but I won't lose sleep over it. The lack of device recognition bothers me more than anything else - disabled in the BIOS or no.

    Also, I just want to throw it out there in case it's related: I have been experiencing infrequent BSOD's - a total of 6 since 07 Apr 2013. They are always related to an inconsistent power state, so drivers are at fault from what I can determine. I have updated the BIOS, vid drivers, sound drivers, firmware where ever necessary, all to no avail. If I need to create a new post in relation to this BSOD, I will. I just figured I would ask here first in the off chance they're related issues. Here's the most recent minidump to hopefully have somebody here confirm if this floating bluetooth device is causing more trouble than it's worth:


    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\Readable dump files\050213-9968-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`0304a000 PsLoadedModuleList = 0xfffff800`0328d670
    Debug session time: Thu May 2 10:58:22.742 2013 (UTC - 5:00)
    System Uptime: 0 days 8:36:06.585
    Loading Kernel Symbols
    .................................................. .............
    .................................................. ..............
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9F, {3, fffffa800d6a3890, fffff80004a243d8, fffffa80128f9010}

    Probably caused by : ACPI.sys

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d6a3890, Physical Device Object of the stack
    Arg3: fffff80004a243d8, Functional Device Object of the stack
    Arg4: fffffa80128f9010, The blocked IRP

    Debugging Details:
    ------------------


    OVERLAPPED_MODULE: Address regions for 'hiber_iaStor' and 'hiber_iaStor' overlap

    DRVPOWERSTATE_SUBCODE: 3

    IRP_ADDRESS: fffffa80128f9010

    DEVICE_OBJECT: fffffa800d60e330

    DRIVER_OBJECT: fffffa800d617060

    IMAGE_NAME: ACPI.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79294

    MODULE_NAME: ACPI

    FAULTING_MODULE: fffff88001135000 ACPI

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    STACK_TEXT:
    fffff800`04a24388 fffff800`0312f8c2 : 00000000`0000009f 00000000`00000003 fffffa80`0d6a3890 fffff800`04a243d8 : nt!KeBugCheckEx
    fffff800`04a24390 fffff800`030ca84c : fffff800`04a244c0 fffff800`04a244c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
    fffff800`04a24430 fffff800`030ca6e6 : fffffa80`12ce4b88 fffffa80`12ce4b88 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`04a244a0 fffff800`030ca5ce : 00000048`1985ebba fffff800`04a24b18 00000000`001e4a00 fffff800`0323d288 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`04a24af0 fffff800`030ca3b7 : 00000018`b71301c2 00000018`001e4a00 00000018`b713011c 00000000`00000000 : nt!KiTimerExpiration+0x1be
    fffff800`04a24b90 fffff800`030b790a : fffff800`0323ae80 fffff800`03248cc0 00000000`00000002 fffff800`00000000 : nt!KiRetireDpcList+0x277
    fffff800`04a24c40 00000000`00000000 : fffff800`04a25000 fffff800`04a1f000 fffff800`04a24c00 00000000`00000000 : nt!KiIdleLoop+0x5a


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_ACPI.sys

    BUCKET_ID: X64_0x9F_3_IMAGE_ACPI.sys

    Followup: MachineOwner
    ---------

  8. #8
    ROG Member Ryguy +10
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    Sorry, by what BT device, I mean what plug/device on the motherboard? Obviously, the mPCIe is installed and the wifi is working (that's what I'm using currently), so what is missing to leave devices unknown after multiple driver installs?

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