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Thread: Hero Time Clock Problem

  1. #101
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    Quote Originally Posted by GregH View Post
    Just to be clear, when the UEFI BIOS clock freezes, the Windows time as seen at the bottom right of the monitor does become unreliable and does appear to 'jump' around. If ignored for a few hours, even the date can become incorrect. The Windows time does not freeze like the BIOS time. It constantly changes, but not in line with the real time.
    yea thats what im saying mine no longer does this after i did what i posted above, bios clock still doesnt work, my windows clock hasent been off on date or time in over a week

    by default you windows clock is actually blocked so it is not capable of correcting the time, you would need to manually do it, which then wont save cause when windows tries to sync during its automatic intervals it just jump around

    and as i said i shut my pc down every night, every morning time is still correct, even had my pc freeze lastnight for probly an hour while i was downstairs so the clock was actually frozen an hour behind and when i came back and rebooting time was still correct
    Last edited by Tokens210; 03-31-2014 at 08:06 PM.
    CoolerMaster HAF 932 Advanced/ Maximus VI Formula/ I7-4770K 4.5GHz 1.45v/Swiftech H320/ Corsair HX850/ G.Skill Trident X (2x8) 16gb 2400MHz/ 2x 840 EVO 120gb(Raid 0)/ WD 1TB HDD (Backup/Storage)/ EVGA GTX 1gb 560 TI/ Asus 12x bluray combo

  2. #102
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    Hi Colleagues, Well I've tried the various suggestions and searched for MS windows solutions and tried different servers, but all to no avail. Since the mobo upgrade my windows clock will just not keep accurate time either from the internet or when set locally - after each reset the windows clock works for a while then at some point just stops working. Many people here refer to a link with the BIOS clock. Q. Are the two clocks connected and has anyone so far been able to figure out what might be going here ? Cheers from the UK.

  3. #103
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    I had this problem - I reseated the CMOS battery and then the board wouldn't boot! It powers up and goes through a few q-codes and about 5 seconds in, the q-code goes to 00 and it reboots it's self. The q-code stays on 00 for the reboot. It reboots it's self twice then powers off. The first few times it rebooted several times and I switched the power off myself.

    I say 'had' this problem. I went and bought another Hero and this is working fine with all other hardware unchanged.

    (This is my 3rd Hero and they've all had the microphone issue.)

  4. #104
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    Hi Ominous

    You say "had this problem" - Have you now resolved the System time/windows time issue ?

    Cheers. . .

  5. #105
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    Have cleared the CMOS by moving the jumper for 20 seconds, reset the BIOS to previous settings and Hey Presto - we have system time and windows time. Thanks to Praz. . .

  6. #106
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    This just started with my Sabertooth Z87. I'm headed to shutdown and try the standby RTC clear... I do have my BIOS settings saved (both on USB and on paper!) Windows 8.1 Pro, BTW. Just added the spring update, but after the problem begain.

    Edit 1: The RTC did start working after the standby RTC clear (it's a green power LED on the Sabertooth, not that that matters). After restoring the BIOS settings and continuing to Windows, I then did a restart from Windows, dropped into BIOS to check, and it was still ticking. I then went to the Internet Time settings and told it to "Update now." It returned immediately with "An error occurred while Windows was synchronizing with time.windows.com. This operation returned because the timeout period expired. \r\n\r\n The clock was most recently synchronized on 4/12/2014 at 10:32 PM."

    Now, that error is weird. First, I don't believe it was a timeout because it was instantaneous and I know from experience that Windows will wait longer to check the time. Second, it did synchronize.

    Could it be that something bad is happening when the OS tries to update the RTC? I guess I'll go shut down and find out...

    Edit #2: So far, so good. I shut down at 10:42 PM after searching for and failing to find any utility that would let me read the RTC from Windows. On power-up via a stop in the BIOS, the clock was still counting and was showing 22:42, not 22:32 as it might if the sync with Internet Time had made it stop.

    I'll keep my eyes open for this. It's really very annoying because I two-way synchronize all my work files to my file server (and my notebook also does so) --- they could get overwritten if my latest edits make it look like a file is out-of-date code.

    Final edit: Sill going okay here. Of course, I don't have the same Hero board you're actually talking about. But I wanted to poke my head in one more time to say "thanks" for the thread and the solution it contained (for me) and wish those of you for whom the problem persists the best of luck.
    Last edited by davidhbrown; 04-16-2014 at 04:24 PM. Reason: more info

  7. #107
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    I have been tracking my BIOS clock freezes and to date, the longest period without a freeze (with the PC in daily use, even if just for an hour in the evening) is 20 days, the shortest period is 1 hour. Fortunately the average is about 12-14 days between freezes. Each time I follow the procedure Raja describes as a fix. With the PC switched off and unplugged from the wall while I was on holiday, it kept time for 22 days. Clock froze within a few hours of switching it on again. Could be a Windows time update thing. Can this be turned off somehow, so that Windows is unable to make a change or even communicate with the BIOS clock?

  8. #108
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    FYI...

    I have received 3 defective HERO motherboards purchased (not exchanged) from Amazon. I order one and when it arrives, I ship the other back. I plan to do this indefinitely until I get a non defective mobo. My 3rd mobo clock froze up this morning. They have all froze up within 2 weeks of installation.

    ASUS, if you want a defective mobo to examine...check with Amazon...they're stocking up.

  9. #109
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    Quote Originally Posted by Prudent Shopper View Post
    FYI...

    I have received 3 defective HERO motherboards purchased (not exchanged) from Amazon. I order one and when it arrives, I ship the other back. I plan to do this indefinitely until I get a non defective mobo. My 3rd mobo clock froze up this morning. They have all froze up within 2 weeks of installation.

    ASUS, if you want a defective mobo to examine...check with Amazon...they're stocking up.

    That might be forever since the issue is on Every Maximus VI Series board, its just when the issue pops up

    Also most of the ppl on here arnt from Asus headquarters there users like yourself or qualified techs

    The way I've understood it Asus has said they tried to recreate the problem themselves but they say it always fixes or they always fail to reproduce it, idk if its cause they don't play around with it long enough or what but i also I believe they aren't trying to just continue to throw time and money at it so as you can see in the frozen clock thread qualified ppl like raja have been trying to get a 100% stuck board for awhile but no one will do it

    I wouldn't even blame Asus if by now they've totally stopped looking into it till they get a board stuck in that state


    Raja posted a fix in frozen clock thread that will cause the bios clock to begin working again although many have said it just freezes again at a random time or if you try to go back into bios

    I posted a fix in the same thread about how to fix the windows clock from going outta wack

    I haven't even checked my bios clock in awhile but I do know it was frozen, but after I fixed my windows clock its been almost 4 weeks and everything's still ticking along dead on correct on date and time

    Since I haven't checked the bios recently I'm unsure if my clock started to tick again or not but I know since I fixed my windows clock I haven't had a single issue with any programs or anything


    Bios clock being frozen and windows clock being wrong are different issues But, the frozen bios also can mess with the windows clock

    By default tho either the board itself or a piece of software disables windows clock every time you turn the PC on, sometimes even happens if you leave it on, it'll then try to find the time and the only thing it'llsee since it cannot access the internet is the bios time, usually yyou'll notice this when the windows clock jumps back like 4 hours in a minute lol
    Last edited by Tokens210; 04-16-2014 at 10:45 AM.
    CoolerMaster HAF 932 Advanced/ Maximus VI Formula/ I7-4770K 4.5GHz 1.45v/Swiftech H320/ Corsair HX850/ G.Skill Trident X (2x8) 16gb 2400MHz/ 2x 840 EVO 120gb(Raid 0)/ WD 1TB HDD (Backup/Storage)/ EVGA GTX 1gb 560 TI/ Asus 12x bluray combo

  10. #110
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    Hi Raja, hi Praz

    Now it happened again on my board, the clock froze again. So I suppose wit will occur again. I enabled it again with the jumper but I offer you to swap mainboads with you sending mine in with the clock stopped. Please PM me to let me know how you would administer such a swap. Once it happens I would like to know what to do.

    best

    fhs

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