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Thread: Windows 8.1 crashes with GPU tweak

  1. #1

    Windows 8.1 crashes with GPU tweak

    I just installed Windows 8.1 preview.
    Since then my computer always crashed a few seconds after I had logged in.
    After a while I found out that the problem was caused by ASGT service (Asus GPU Tweak).
    Disabling the service solved my problem.
    I don't know if it's a problem with my Windows installation or if I just need to wait for Asus to update the software.

  2. #2
    ROG Guru: Yellow Belt B0UJI +10 B0UJI's Avatar
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    Well 8.1 has only just come out as a preview so ASUS won't have had a chance to make sure it's ready for it....

  3. #3
    ROG Guru: White Belt map01ch +10
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    Hey mmed123, what is your hardware spec? Perhaps it can help ASUS a bit to find a solution for you.

  4. #4
    ROG Member zabusa +10
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    Any word on when GPU Tweak will work with Windows 8.1???

    I cant believe how bad this software is - can you please open up the card so that we can do voltage/proper fan tweaks using Afterburner?

  5. #5
    Super Moderator HiVizMan +200 HiVizMan +200 HiVizMan +200 HiVizMan's Avatar
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    Once 8.1 is beyond the preview stage and officially released we can expect ASUS to support it.

  6. #6
    I have the exact same problem with the beta 13.6 driver with GPU Tweak as well as Sapphire Trixx and MSI Afterburner with voltage control enabled.

    I have AMD cards and the funny thing is the windows 8.1 driver that i should be using with 8.1 does it on it's own without the software, bit random, anyone else or is it just me?.

    I know they have added new dx11 features to 8.1 but wouldn't feature levels stop any major compatibility issues. The extra features may or may not be available to different software/hardware but isn't it all just dx11_x, or whatever. I get that is a preview but shouldn't these included features imply that it'll be taken up by the gaming community quickly.

    Kinda seems like I've had a software upgrade for a better UI and a couple of extra features and everything else is broke.

    Windows and drivers are not gpu tweaks fault of course, though saying that my cards are ASUS, and did come with a shiny 'windows 8 compatible' sticker.
    Last edited by EN1R0PY; 07-12-2013 at 12:24 PM.

  7. #7
    Super Moderator HiVizMan +200 HiVizMan +200 HiVizMan +200 HiVizMan's Avatar
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    Hey EN1R0PY are you having this same issue with Win8? Or only with 8.1?

  8. #8
    Super Moderator Praz +75 Praz's Avatar
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    GPU Tweak as well as some other GPU utilities need updating for use with WDDM 1.3 which was introduced with the 8.1 update. These updates will most likely take some time.

  9. #9
    Helium Chilled MarshallR@ASUS +75 MarshallR@ASUS's Avatar
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    As a general rule of thumb our software doesn't support unreleased OS'. We may provide beta's where it's critical but most times we release our updates when the OS releases officially. I have asked our product managers if this schedule is still expected for GPU Tweak specifically.

    EDIT: GPU Tweak team says new version supporting 8.1 should be out by end of July!
    Last edited by MarshallR@ASUS; 07-16-2013 at 04:22 AM.
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  10. #10
    I was only having problems in 8.1, 8 was absolutely fine.

    Great news on the update for 8.1, I will soon be able to abuse my cards again!

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