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Thread: No wireless adapter in Device Manager, new Windows 8 installation [solved]

  1. #1
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    No wireless adapter in Device Manager, new Windows 8 installation [solved]

    G75VX, newly installed SSD. No wireless detected but the signal is definitely working. No wireless adapter is listed in Device Manager. The hardware worked fine with the original C: drive. It must be a missing driver and I guess the adapter must be one of two unknown yellow ! devices listed in "Other Devices."

    I dutifully trudged off to the Asus download site and found five candidate drivers for this model. Can someone tell me which wireless adapter is found in this model so I know which driver to download? Or do I need more than one? Are there steps I have to take apart from running the driver installer? (I picked one I thought likely and got a big red Fail).

    Thanks for any insights.

    Ted

  2. #2
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    do you know what is wireless model? do you know where can see it? manual book? laptop sticker?

  3. #3
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 8.1 PRO
    Network RouterASUS RT-AC66U

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    the better way to determine the right wifi is to boot the stock drive and find it out in device manager.

  4. #4
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    Thanks, Rewben, If anyone is following this thread, the answers to my own questions are: Broadcom 802.11ac Network Adapter, and yes, running the driver installer is all it takes to get it working.

  5. #5
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    Not sure how well this works, but for the U.S. models at least, you will usually see some kind of FCC sticker (as mentioned by Pitcher) under the notebook or in the battery bay for the wireless to give you a clue what kind you have if you don't have an easy way to check inside of Windows.

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