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Windows 8.1 update problems

dfpnw
Level 7
My factory installed windows 8 is shown to be activated but the windows update ecosystem both through the OS and through internet browser fail to see and let me install he windows 8.1 update. Ive tried also Microsoft little update app, it checks my windows product key and said its not valid even through it shows the last 5 digits and activated in control panel which match the product key i pulled from registry.

Does anyone have any ideas, tips, or windows 8.1 update problems?
11,209 Views
4 REPLIES 4

UnfairAwesomene
Level 7
does windows update work?

call microsoft

themeonster
Level 7
Oddly enough, the Windows 8.1 update is found in the app store (the one in the metro interface). All that I had to do is load up the store and there was a big button saying something to the effect of "Update to windows 8.1 for free". If it is not there I don't know where it would be.

hmscott
Level 12
dfpnw wrote:
My factory installed windows 8 is shown to be activated but the windows update ecosystem both through the OS and through internet browser fail to see and let me install he windows 8.1 update. Ive tried also Microsoft little update app, it checks my windows product key and said its not valid even through it shows the last 5 digits and activated in control panel which match the product key i pulled from registry.
Does anyone have any ideas, tips, or windows 8.1 update problems?


When I did the update, it worked fine for me, but while it was happening I read through a number of posts on Microsoft where people weren't seeing the update, and Microsoft offered a few answers - I didn't save those links...but the answers are there.

This page is the place to start:
http://answers.microsoft.com/en-us/windows/forum?tab=QnA

I selected the drop downs for category / version / topic: Windows - Windows 8.1 - Install/update/activate, Click Apply, and quite a few postings come up

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install?tab=QnA&status=all&mod=&...

30 pages of topics/threads...

This thread comes up first.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/windows-81-update-is-not...

hmscott
Level 12
dfpnw wrote:
My factory installed windows 8 is shown to be activated but the windows update ecosystem both through the OS and through internet browser fail to see and let me install he windows 8.1 update. Ive tried also Microsoft little update app, it checks my windows product key and said its not valid even through it shows the last 5 digits and activated in control panel which match the product key i pulled from registry.
Does anyone have any ideas, tips, or windows 8.1 update problems?


When I did the update, it worked fine for me, but while it was happening I read through a number of posts on Microsoft where people weren't seeing the update, and Microsoft offered a few answers - I didn't save those links...but the answers are there.

This page is the place to start:
http://answers.microsoft.com/en-us/windows/forum?tab=QnA

I selected the drop downs for category / version / topic: Windows - Windows 8.1 - Install/update/activate, Click Apply, and quite a few postings come up

http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install?tab=QnA&status=all&mod=&...

30 pages of topics/threads...

This thread comes up first.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/windows-81-update-is-not...