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Retired · ‎09-30-2011

Hi

I just bought a new G74SX. When I first booted up my system everything was working perfectly but around 30 mins after I started using it the laptop just shut down. When I tried to turn it on again, the lights come on for about 1 second (or less) and the laptop shuts down again.

I have tried:

-Turning power on with charger and battery both plugged in.
-Removing both charger and battery whilst holding power button for 30 secs, then putting my charger in, then turning laptop on.

Has anyone else had this problem that can provide me with a solution? This machine literally came in the post 2 hours ago.
-

JRd1st · ‎09-30-2011

Sounds like something died. I wouldn't even bother trying to figure it out. The fact that it shut down and won't turn on says there's something seriously wrong. Was the box it came in all beat up? Did you hear noises (it's a very quiet notebook)? It may have been damaged in shipping.

You'll probably get faster service if you contact the retailer and arrange for an exchange. Otherwise you could arrange for an RMA/repair from Asus

Read the User's Manual for more info. 😄

G74SX-A1 BIOS 203
Intel 6230 WiFi/BT
LG E2350 LED LCD Monitor
Intel Series 510 120 GB SSD

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grungeboy2 · ‎09-30-2011

yeah man, sounds dead. maybe something overheated and fried.

rma it.

__________________________________________________________________

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I just blow the flames out and keep playin'....

Retired · ‎09-30-2011

Contacted my retailer, turns out one of my RAM sticks was faulty. Gonna be living on 4gb ram for a while until i get a new one.

problem solved (for now) 😛

JRd1st · ‎09-30-2011

Really? A bad RAM stick shuts it down like that?

I'll have to remember THAT one.

Read the User's Manual for more info. 😄

G74SX-A1 BIOS 203
Intel 6230 WiFi/BT
LG E2350 LED LCD Monitor
Intel Series 510 120 GB SSD

Drivers, Apps and How To's
Latest nVidia Drivers

JRd1st on DeviantArt.com

Chastity · ‎10-02-2011

Sure, the BIOS detects a hardware failure and doesn't POST. Not unusual.

[SIGPIC]Kicking Ass Since Today[/SIGPIC]

JRd1st · ‎10-02-2011

I just thought there would be a beep code or something for that.

Read the User's Manual for more info. 😄

G74SX-A1 BIOS 203
Intel 6230 WiFi/BT
LG E2350 LED LCD Monitor
Intel Series 510 120 GB SSD

Drivers, Apps and How To's
Latest nVidia Drivers

JRd1st on DeviantArt.com

BRAND NEW G74-SX wont turn on