04-15-2014 01:35 PM - last edited 3 weeks ago by ROGBot
04-16-2014 02:36 AM
Hasson82 wrote:
Laptop wont stay on unless ac adaptor is plugged in, i dont have a spare battery or charger to test to see what might be the
problem. I have tried several fixes for this problem including taking out battery:pushing power button several times once removed, waiting 30 mins, putting battery back in, not restarting but just allowing charging.
laptop currently displays a solid orange light which will change to green for a second then returns to orange again.
I have tried un-installing battery and ac charger drivers from device manager (with and without battery attached) this makes no
difference.
I have checked power management settings a few times, nothing has been changed since purchase.
I purchased the laptop in december 2013 uk. battery is given regular opportunity to deplete.
battery status has continued to remain at 0%, plugged in with charging and not charging status changing regularly despite no actual charge being held.
If anybody has any idea what this is i would be so grateful for a fix, if not, i will have to return battery, laptop etc.
Cheers Folk
Chris
04-16-2014 10:15 AM
hmscott wrote:
Chris, this method worked for me, it happened on my JW, and after doing this, the problem didn't come back.
Go into the Device Manager, Expand the Batteries group, Right click on the Microsoft ACPI-Compliant...Method Battery, select uninstall and after it uninstalls, click on the Action tab, select scan for Hardware Changes.
Then reboot. Let us know if that fixes it 🙂
04-16-2014 11:12 AM
Hasson82 wrote:
Hey, tried this a few times, it hasn't worked for me, light is still blinking orange/green and battery is still dead.
I'm not sure what else I can do
Hmmmm
04-19-2014 12:49 AM
04-19-2014 12:54 AM
Hasson82 wrote:
hi, i have been battling with this website vip.asus.com, its totally unresponsive and will not let me enter anything into the fields. Will have to contact the company i bought this from as asus' website is not working. :mad:
04-21-2015 03:28 AM
hmscott wrote:
Chris, this method worked for me, it happened on my JW, and after doing this, the problem didn't come back.
Go into the Device Manager, Expand the Batteries group, Right click on the Microsoft ACPI-Compliant...Method Battery, select uninstall and after it uninstalls, click on the Action tab, select scan for Hardware Changes.
Then reboot. Let us know if that fixes it 🙂
04-07-2017 02:15 PM
08-21-2018 08:34 AM
Flotterz wrote:
This worked for me. I found that if I uninstalled then scanned for hardware changes it started the charging cycle but stopped after less than a minute and remained on 0% available. The trick was to uninstall, scan for hardware then shut the lid as soon as the charging cycle started, putting the laptop top sleep. This was enough to establish the charging cycle and now I have a fully charged battery again. Brilliant! This is my 2nd replacement battery and I could have saved myself the expense and inconvenience had I known about this technique. Thank you.