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G75 isn't detecting 5ghz wifi signal

MeteoricDragon
Level 7

‎07-29-2014 10:09 PM - last edited on ‎03-05-2024 10:37 PM by Community Admin

My G75vw isn't seeing the 5ghz signal from my new Linksys EA6400 Wireless AC router, Dual band. It sees only the 2.4ghz signal. I know that both networks are enabled, because my mom can see the 5ghz signal with her IPad and can connect to it, and I can see it with my Galaxy S5 phone. The question is, why doesn't my G75 see it while other devices do see it? And how can I get the G75 to see the signal? Has anyone had this problem?
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4 REPLIES 4

Mikey319
Level 7

‎07-30-2014 12:19 AM

The G75 cannot connect to 5gHz networks unless it has a dual band capabilities.
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Clintlgm
Level 14

‎07-30-2014 06:37 AM

Your stock WiFi Card doesn't support 5 GHZ channel AR9485WB-EG
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
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MeteoricDragon
Level 7
In response to Clintlgm

‎07-30-2014 07:43 AM

Clintlgm wrote:
Your stock WiFi Card doesn't support 5 GHZ channel AR9485WB-EG

Mikey319 wrote:
The G75 cannot connect to 5gHz networks unless it has a dual band capabilities.


I see, can I replace/upgrade the card? or is it built into the motherboard? Is there a wifi adapter that can read 5ghz signals?
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Clintlgm
Level 14
In response to MeteoricDragon

‎07-30-2014 01:49 PM

Yes you can upgrade you WiFi Card, I think there are Intel and Bigfoot Cards that work. Search these forums for upgrade Wifi Card.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
0 Kudos