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Subwoofer not being recognised in windows 8.1

Naresh
Level 7

‎09-09-2014 02:11 AM - last edited on ‎03-05-2024 10:11 PM by Community Admin

Full model name under the notebook (usually next to the serial number): R552JK

Bios version:

CPU: Intel Icore 7

Memory amount in GB: 8GB

GPU:

SSD/HDDs/Optical drives:

AC Adapter: Yea

Operating system: Original ASUS factory image or clean install? Microsoft Activated yes/no? - original factory

Windows 8.1 64bit

Drivers Installed (include version and especially any non-ASUS approved notebook drivers):

Any third Party temp/voltage software installed:

System Overclocked (provide details)? no

Any hardware upgraded? no

Issue (In addition to the problem description please let us know if the problems started recently and if you remember changing anything around the same time, etc.)

Yea I brought this laptop brand new and the subwoofer isnt working iv been googleing the problem for awhile now and there

seems to be no sure fix, iv updated the audio driver from the asus website and down all the windows update, is anyone else having

this problem or can tell me how to get the subwoofer working, its plugged into the right slot and turned up in the volume menu, =S

its frustrating, lol,
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toronto699
Level 13

‎10-08-2014 06:25 PM

find Realtek HD Audio Manager should be a hidden icon on lower right select 5.1 speakers then select optional speakers , hopes this helps or search in charms bar "Realtek HD Audio Manger "
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