cancel
Showing results for 
Search instead for 
Did you mean: 

Asus N551JK Plug in ,not charging.

lppt_fly
Level 7
Hello,

I just bought an Asus N551JK-DM088H.

It charge until 100% without problems,but issue started when I plug off the computer, it droped is charge to 98% and when I plug the charge again, appeared a following message:


"98% remaining,plug in,not charging".

The computer has an removable battery,and so I tryied to remove it and plug it,but not solve.

Thank you.
3,957 Views
3 REPLIES 3

cl-Albert
US Customer Loyalty Agent
Welcome to the forums!

Please check the ASUS website FAQ link below, but it's normal if the battery charge is above 95%.

http://www.asus.com/support/FAQ/1003960/

Just wait for the battery charge to drop below 95% to see the battery start charging again.

eddie10089
Level 7
it is normal to keep it from over charging.

Thank you,for your answer.

The Asus FAQ solved the issue/problem.

**********************************************************************************************************
Yesterday I installed in pc HWmonitor program and in battery field it said that battery wear was 1%.

But today morning,the program report a battery wear of 2%.

Are these all normal values of battery wear?

Thank you.