Notebook Shoppers Be Warned: Asus RMA : A Bad Experience

[chrsplmr]

From a N71-JQ ?......... wow. The time sucks .. but the result. OutStanding.
I hope all is perfect for you .. and the time is quickly meaningless.

Your continued demeanor and patient focus is commendable. thnx.c.

[geek15]

Yesterday May 1st, 2012 I received my G74SX-XC1 as a replacement for my N71JQ-XT1. At this point I'm very happy with the unit. I have already installed a spare SSD that I had bought into the first drive bay and placed the HD in the second drive bay. I guess the second drive bay is recommend for storage? and the first for the boot device which is now my 60GB SSD. It seems to be working great. I guess I'm now a part of the ROG community now that I own a ROG model. The great thing is I was told by an Asus Rep. that installing a second hard drive doesn't void your warranty. Are there are other parts that you upgrade / change without voiding the warranty? Also is there anything I should be aware of with this unit?

[chrsplmr]

chrsplmr doing backflips of gleeeeeeeeeeeeeeeeeeeeee.... awesome geek .. you are a man of stone my friend.

There is Extensive information on this and all the ROG G's in the G Section.
There are many great threads there and I would pay particular attention
to threads where BrodyBoy, dstrakele and PILGRIM, to name a few, are
responding.
They play the G's like concert piano's and all as you know are always willing
to offer a little guiding light.

and Finally, without any further to do .. Welcome to ROG - Now that Ur ROG'n too.c.

[PILGRIM]

Yesterday May 1st, 2012 I received my G74SX-XC1 as a replacement for my N71JQ-XT1. At this point I'm very happy with the unit. I have already installed a spare SSD that I had bought into the first drive bay and placed the HD in the second drive bay. I guess the second drive bay is recommend for storage? and the first for the boot device which is now my 60GB SSD. It seems to be working great. I guess I'm now a part of the ROG community now that I own a ROG model. The great thing is I was told by an Asus Rep. that installing a second hard drive doesn't void your warranty. Are there are other parts that you upgrade / change without voiding the warranty? Also is there anything I should be aware of with this unit?

Wow!!! Nothing's better than a happy ending!

This turn of events- favoring you in the end, is truly heartwarming..
Kudos to your patience and faith that somehow, something good will come out.
Cheers to chrsplmr and the gang who had accompanied you through it.
And to ASUS, ahh.. sweet redemption..

The non-warranty voiding upgrades are HDD/SSD, RAM, and WiFi Card.
Be expecting you on the G-series Forum, fellow ROG citizen. Holla!