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G750 JS Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) event 37(7)

Xazul
Level 7
PC: G750 JS
the last month i have been getting these warnings and 1-2 sudden shut downs a month (Kernel-Power 41(63)), i have searched and updated all drivers, checked power managment settings but cant solve this.(pic of the event log (windows in portuguese))50605

Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) event 37(7):




37
0
3
7
0
0x8000000000000000

34646


System
AntonioBarreto



0
0
51
2
0
0




Kernel-Power 4(63):



41
3
1
63
0
0x8000000000000002

34492


System
AntonioBarreto



0
0x0
0x0
0x0
0x0
0
0
0

4,474 Views
3 REPLIES 3

code9523
Level 9
Hi! This may be a faulty ram stick. I had almost same errors. But can be a motherboard cpu power issue. Drivers will not help much! Remove one ram stick if errors will appear remove another ram stick to find out which one is bad one. If this will not help it could be an mb failure.
Asus G74SX> Asus G55VW 3D> Asus G75VW 3D> Asus G750JW> Asus G750JX> Asus G750JH

Xazul
Level 7
i have ran windows memory diagnostic and didn't get any problems

code9523
Level 9
In my case it didn't show any errors either but one of 2 ram sticks was faulty and when I located it and tried in another laptops it gives almost same errors everywhere!
Asus G74SX> Asus G55VW 3D> Asus G75VW 3D> Asus G750JW> Asus G750JX> Asus G750JH