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G73JH control deck and wireless console3 problems

Retired
Not applicable
first I found out my wireless console3 wasn't working and then I try use control deck and see what happen and found out both of them are not working. Already tried the ATKpackage but nothing is fixed. what can I do ?
7,030 Views
2 REPLIES 2

V2-V3
Level 8
Can you be more specific on how the software is not functioning? is it giving you an error code?

Have you re installed the operating system?

Make sure you have installed the following drivers

ATKACPI driver and hotkey-related utilities
ASUS Wireless Switch (Wireless Console3) Utility
ASUS Configuration Utility

Azurewave Wireless Lan Driver and Application *Please first install the Wireless Console Utility before this driver installation
1. Please refer to below FAQ to check your Wireless''s PID code:

http://support.asus.com/faq/asus-faq.aspx?type=7&no=1548222A-AA97-0DD4-7E09-C7785177ACC0&SLanguage=e...

2. This WLAN driver is for below PID code:

HardwareID=PCI\VEN_168C&DEV_002B

HardwareID2=PCI\VEN_168C&DEV_002A

HardwareID3=PCI\VEN_168C&DEV_0024

HardwareID4=PCI\VEN_168C&DEV_001C

Retired
Not applicable
no error code appear. but the problem is fixed by using the F9 key