View Full Version : Service-Related Inquiries

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  1. [MUST READ Before posting in this section]
  2. Worst rma experience all time
  3. 3rd Week into RMA with no Status update
  4. Romanian users be aware of ESC IT authorized service (worst service)
  5. RT-AC88U - Useless customer service, no advanced RMA, faulty web interface
  6. Rma Experience
  7. How i got a Lemon ASUS ROG GL552VW from ASUS.
  8. Asus ROG GL702VS-RS71 (Laptop)
  9. Horrible ASUS support
  10. Can I please get some help with my RMA
  11. Asus Service Center Dissatisfaction Rant
  12. Asus Repair center still has my laptop and it's almost been a month
  13. Received a replacement video card with faulty fan
  14. G502VS - RMA Lost my Laptop, 2 Months and Counting...
  15. gtx980ti matrix problem with warranty what should I do?
  16. Bricked board - no RMA - no Support - no Service
  17. Asus g752vs - terrible customer service: Paying for faulty product & no resolution!
  18. Could an admin help me please having RMA issues. RMA# USPCH62294
  20. Acceptible? - No not really...
  21. Really Dissapointed in ASUS
  22. ASUS Support down and/or refusing cases for a while now
  23. Asus Products, Software & Support = GARBAGE
  24. RMA'ed Matrix 980ti missing MOS heat-sink, Asus more or less said thats my problem.
  25. creaking sound
  26. Another RMA question
  27. About RMA outside USA
  28. ASUS ROG PG348Q not working - warranty rejected.
  29. GPU RMA is just.... Gone
  30. Dead TUF Sabertooth X99, Horrible RMA experience so far
  31. Post-RMA accessory return request issue
  32. I will never buy asus again! Out of warranty in under 90 days!
  33. Faulty 1080 Ti STRIX OC: RMA Outside US
  34. HELP! First Time RMA
  35. ASUS G752VS: Follow up - Where is my laptop!?
  36. Defective RMA replacements
  37. Help Support: Asus Zephyrus GX501 - Linux G-Sync issue
  38. ROG VGA Holder
  39. Faulty VG248QE monitor , Problem with UK RMA process
  40. HELP! Cleaning Fan Instructions
  41. RMA for GL702VS.
  42. VROC Keys for X299 platform
  43. Terrible RMA service. No accessories provided with newer replacement board!
  44. ASUS damaged my laptop and won’t take responsibility
  45. B350 f gaming board
  47. 1080ti OC
  48. Assassin’s Creed redemption
  49. Terrible support from Asus
  50. Extended Warranty For Rampage V Edition 10
  51. I"m disappointed with the quality and support so far.
  52. ASUS 970PRO Gaming/Aura Support Loop
  53. ASUS Rog Strix GL702ZC RMA
  54. Endless issues with my G20CB
  55. Over 2 months repair (Still waiting)
  56. *UNRESOLVED* GX501VI laptop's battery is faulty! (2nd battery failure!)
  57. Advanced RMA for Maximus VIII Hero
  58. ASUS customer support is extremely hard to deal with 3 weeks out no 1070 yet.
  59. ASUS Australia - Warranty not being honored
  60. G752VS still crashing after second RMA
  61. RMA turnaround time
  62. RMA returned with only half the problem fixed
  63. Worst RMA experience ever
  64. RMA Motherboard Over 3 weeks and no updates
  65. No Update On GX501 RMA
  66. Sent Laptop In For Repair
  67. G752VSK hard crashes. 3 RMAs without problem being solved
  68. My ASUS RMA Experience
  69. RMA returned, nothing done.
  70. Asus Rog Giveaway PROBLEM
  71. RMA returned but wasn't packed properly now the screen is smashed
  72. G752VS crashing issue unknown to Denmark center
  73. ROG Strix Wireless
  74. ASUS RoG GX860 Buzzard MKII
  75. Asus Rog Claymore keycaps?
  76. I keep getting bad refurbished monitors! (3rd time)
  77. Asus warranty problems
  78. Stuck at ROG logo while installing Windows Update
  79. Aweful RMA experience and I feel foolish for purchasing additional products.
  80. Getting Support
  81. Getting the run around with a tech support enquiry
  82. BSOD Caused by ntoskrnl.exe
  83. GL702VS laptop warranty question
  84. Having bad RMA experience, seems common with Asus
  85. [GL553VD] Bad DVD faceplate since purchase
  86. ASUS Tech Support is a joke.
  87. My Horrible experience with Asus RMA and Customer Service
  88. G752VY-t7049T 2nd RMA for Overheating
  89. RMA NIGHTMARE (Asus PG278Q)
  90. ASUS Service Problem !
  91. GL553VD completely dead, DONT BUY FROM EBAY.
  92. ASUS won't accept RMA from "end users?!
  93. GL703VM plagued with issues
  94. GL702ZC 2 months with Asus for repair
  95. Sending in a PG with a scratch 9 months later still possible?
  96. Gtx 1080ti asus strix repair fail second time
  97. Asus rog strix x370 f gaming -problems- Help needed
  98. Email Support going around in circles - I'm going crazy - GPU RMA
  99. Monitor RMA received back with new physical damage and display issues.
  100. STRIX z270f gaming
  101. How much it would be to repair my laptop at ASUS?
  102. GL703VM illumination problem
  103. ROG G701VO BIOS Issues, looking for ASUS service center in Suzhou or Shanghai China
  104. Motherboard Issues After a 2nd RMA
  105. Asus rog gl503vd battery life
  106. ASUS repair center damaged my motherboard
  107. Should I give it back to my local service center?? *URGENT*
  108. G752VS - 5 RMA's, problems still persist [Resoved]
  109. Asus ROG Zephyrus GX501VIK battery inflating and bad ASUS EUROPA RMA.
  110. ASUS GPU RMA: Can I be put in touch with a customer relations representative?
  111. Wrong product registered
  112. ASUS RMA Nightmare
  113. My RMA Nightmare with GL503VS Warning to anyone considering ASUS
  114. Replacement USB Dongle for ROG Strix Wireless Gaming Headset
  115. Rog centurion 7.1 - Broken Earcup
  116. Can I expect a replacement matching the condition of my original board?
  117. *RESOLVED* ASUS RMA Nightmare (Russian edition) v.2
  119. PG27UQ Regrading poor Support
  120. GL553VD ASUS takes forever (never has parts in stock from the looks of it)
  121. Crossblade Ranger and Asus customer service failure
  122. Cannot edit my forum profile
  123. Rma issue with ROG SWIFT PG278Q
  124. 1080ti ROG declined warranty
  125. GL502VS (7th gen) internal keyboard not working! Service unhelpful
  126. Asus RMA hell
  127. ASUS ROG Poseidon GTX 1080TI Warranty DECLINED
  128. Asus Aura Terminal
  129. BUYER BEWARE: The last Asus/ROG product I'll ever buy...
  130. Support sending me in circles.
  131. Motherboard 2nd RMA - Almost 3rd.. Still Issues
  132. RMA been rejected
  133. Asus rma nightmare
  134. Asus PG348Q RMA repair.
  135. RMA - AUAAK10419 - Damaged CPU socket upon return from RMA
  136. Bad experience with ASUS FX553VD
  137. PG279Q bright pixel (RMA from New Zealand to Malaysia)
  138. Asus FX504GM Hard Freeze
  139. GTX 1080Ti serious problems
  140. Need help with RMA and warranty
  141. RMA Nightmare
  142. RMA bad experience and being ignored by company that was meant to be helping.
  143. Asus Tuf FX504GM Bad power throttling, Stuttering, Hard freeze
  144. Worst RMA experience with PG348Q and C7H
  145. Strix Flare Last Resort Please help
  146. RMA Page does not recognize serial number from Claymore Core
  147. WORST RMA - ripped off for $1300 and sold a broken computer.
  148. Service center trying to weasal out of RMA, and "Level 4" putting me in infinite loop
  149. PG35VQ overheating - RMA assigned but no replacement
  150. ASUS AU ignoring me.
  151. Still wating for almost 1 month
  152. Need help with GPU RMA
  153. Service center replaced mobo but problem still occuring
  155. Major Issue with new Claymore RMA
  156. ASUS refuses to take my laptop for warranty repair.
  157. Can Someone help me fix my computer?
  158. RMA for PG27VQ
  159. Constant problems trying to complete Z390 cashback request
  160. Current RMA issue
  161. Asking for help on bad service
  162. Computer damaged (AGAIN) when returned from RMA and problems not fixed
  163. ASUS ROG STRIX FUSION USB dongle replacement
  164. Service center taking too long
  165. In need of responsible ASUS support
  166. RMA created by ASUS support but no email
  167. Forced restart with normal typing
  168. Helpdesk / Support no respons for weeks
  169. Motherboard damaged while being RMA'd for repair?
  170. Asus RMA Problems.
  171. Fx553 faulty laptop with no help from service center!!!
  172. Request | GX701GX side lights not glowing BIOS 308 (please BIOS 309 or Hotfix)
  173. Back to dekstop.
  174. Strix 2070 RMA Issue
  175. Unable to RMA/Unable to contact support. Help?
  176. RMA Undefined / No Chat or Telephone Support Available
  177. Unable to generate RMA for my laptop.
  178. Unable to file an RMA for my motherboard.
  179. Rog Delta PS4 problem
  180. Unable to order a repair for several parts
  181. Missing rgb cable from Asus Thor
  182. RMA Problems
  183. Replacement usb dongle for rog strix wireless gaming headset
  184. RMA repair rtx 2070
  185. Need replacement for missing usb dongle for rog strix wireless
  186. RMA sent in twice still having issues
  187. RMA is Completed. But being shipped to wrong address!!
  188. Zephyrus S GX701 RMA Repair Issues
  189. FX553VE warranty void if HDD is removed
  190. Unable to create online RMA
  191. Question about warranty for FX505DU
  192. ROG Strix x570-I Gaming Motherboard - Charged for Full Cost of Replacement
  193. Unable to submit RMA request
  194. RMA number is undefined
  195. Brand new defective x571gt very bad experience with ASUS
  196. RMA Damaged my device instead of repairing it
  197. PG279Q died out of warranty - options?
  198. Replacement usb dongle
  199. ASUS, please restore the SOUND CARD category to your product listings.
  200. Also having issues with the RMA Process
  201. Israel RMA process - absolutely ridiculous
  202. Zephyrus S17 HDMI not output 4K since yesterday (I'm disappointed Asus)
  203. Zephyrus S17 defective HDMI port and RMA said "fixed, reason: hand on Asus logo"
  204. This is what will happen to your old precious ROG friend
  205. Issues with RMA process.
  206. GTX 1080Ti no signal and out of warranty
  207. Can't RMA my laptop
  208. gtx 1080 ti poseidon still under warranty but refused from german RMA
  209. Can't find the VIP Card
  210. Disappointed with Customer Service
  211. Approaching 2 Months for Battery Replacement
  212. Seems to be a theme, can't submit RMA
  213. Quick Fix & Checkup Taking Over a Month
  214. RMA Issues
  215. ASUS Strix Fusion Wireless headphones
  216. ASUS REALLY needs to get their RMA process together...
  217. ASUS 3080 STRIX dead
  218. Mys pri hrach
  219. unrepairable Asus Zephyrus 2080 Max Q
  220. Asus FX705GE Hardware problems
  221. Support has apparently lost my 2080TI
  222. Asus RMA still hell in 2021
  223. 1080TI STRIX RMA Nightmare
  224. Strix g731gw, black horizontal lines at the bottom of the screen
  225. Replacement usb dongle for rog strix go 2.4 wireless
  226. Keyboard stopped working within 2 hours after receipt of new laptop
  227. Asus RMA, Worst experience of my life
  228. Need Help, after an expensive accident
  229. Multiple RMA's - Same Issue | Asus ROG Rapture GT-AX11000
  230. Bad speed testing performance on 2.5Gb LAN Port
  231. Asus strix vega 64
  232. Did Asus send me back a GPU that was sent in to be repaired?
  233. Major Problem with ASUS Warranty
  234. Need Help G732LW
  235. ROG Strix G712LW Issues RMA'd TWICE!
  236. ASUS denied my RMA because of the most standard wear on the displayports
  237. Broken Fan Controller that Came with my M13E
  238. Need help here, unable to RMA due to bent pin Motherboard
  239. Anyone have legal service address to serve ASUS for small claims?
  240. HELP! Rog chakram mouse RF receiver
  241. How to clean ROG STRIX GA15DH DESKTOP without voiding the warranty
  242. RTX 2080 Super denied warranty. Is this how low ASUS will go to deny my claim?
  243. asus support
  244. Asus uk store selling extended warranty with picture saying covers accidental damage
  245. Theta 7.1 Replacement Earpads
  246. Clear statement of ASUS GeForce RTX 3080 TUF - 10GB NON LHR Model production status
  247. GX502GW (2070) Absolutely horrible RMA experience what should I do now?
  248. New issue on 3090 STRIX OC after 1rst RMA - Need assistance (Fr)
  249. Disappointed in Asus' Service: ASUS - TUF GAMING Z590-PLUS WIFI missing Qlatches!
  250. Issue g731gw, black horizontal lines at the bottom of the screen