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View Full Version : RMA NIGHTMARE (Asus PG278Q)



Sniperxls
04-04-2018, 07:46 PM
This has been one hell of a RMA nightmare.

I sent back my first Asus Swift with a dead gsync module. What I got back was a battered display that was covered in more dead pixels than alive ones. After a week of calling support every single day I finally get a replacement. New battered box. Display does not turn on. This is going to be my third PG278Q display. Did I mention I own 5 of these displays? Honestly at my ends with this to the point I will probably never buy anything Asus again. Shame too.

If anyone has any contacts or anything in terms of support on this matter please help. Before I flush my swift down my oversized toilet.

Bill@ROG
04-11-2018, 08:29 AM
Hello Sniperxls
Can you please send me a PM with any of the following details that you do have available?

Product S/N:
Case ID#:
RMA#:

Also please pass me your contact details:
Full name:
Phone#:
Email:

I'll pass your case to related personnel and department for further investigation
Thank you