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View Full Version : ROG Armoury II - v2.04.09



MasterC@ROG
04-09-2018, 09:12 AM
Armoury II 2.04.09 is now available!
Use either Live Update or download manually here:
http://dlcdnet.asus.com/pub/ASUS/Accessory/Mouse/ROG_Spatha/ROG_Armoury_v20409.zip?_ga=2.141186610.1475905837. 1523237103-329128221.1511925089

Bug fixes:
* Lost profiles Issue
* Spatha: Lift-off distance issue when set to max
* Claymore: Custom Wave Effect - Color pattern, speed, direction. / Custom Quicksand effect
* Claymore: ROG logo lighting effects
* Installation issue
* Launch Armoury at Startup

If you experience any other issues, please post them here. Thanks!

F0x135
04-09-2018, 09:20 AM
Thanks Master C.

I was the one that reported the custom lighting profiles not working on the CLaymore, I can confirm that it works fine now.

Thank you for the fix Asus!

MasterC@ROG
04-09-2018, 09:50 AM
Thanks Master C.

I was the one that reported the custom lighting profiles not working on the CLaymore, I can confirm that it works fine now.

Thank you for the fix Asus!

Thanks for reporting it!

t_sonic
04-10-2018, 07:39 AM
Thanks Master C ,However i am sorry to inform you that Claymore Detecting Issue still Exist As Again Asus Forgot to implement the New Firmware(1.09) In Software installation Package -Update Claymore folder and still using old firmware Instead (v 1.06) .

i understand that in order to use Claymore with ROG Armoury II - v2.04.09 it must be updated with latest firmware V1.09 while my claymore is stuck on v1.08 and can not be updated no mater how many time i am using live update or restaring the program . i believe so many user requested to have the firmwares as separate download so it can be used without getting into live update detection problems .

i also notice after installed ROG Armoury II - v2.04.09 , it automatically detecting my Pugio and update it Firmware to v153 which is great and i hoped it would do the same for claymore but not .

also after updating Pugio Firmware i noticed a weird Issue that every time i am restarting my computer it open( Windows boot manager) and asking to select windows While i am using only Windows 10, i knew it happened only because Windows is confused By Pugio and detecting It As UEFI Bootable device and if i unpluged it then problem solved , therefore i had to rollback the Firmware to v 146 which i have download it from ASUS Website and problem solved .

i have been waiting a month for this update but unfortunately i am disappointed .


I am using windows 10 x64 version 1709 -OS Build 16299.64
Processor I7 7700K and maximus ix formula for motherboard with 32 Gb ram installed
keyboard ROG Claymore 80% firmware is 1.08.04 and keypad firmware is 1.03.00 (Can't Update Them)
Mouse ROG Pugio ( V146-Please fix v153 Boot issue )
Currently ROG Armoury 1.02.26

F0x135
04-10-2018, 09:18 AM
Thanks Master C ,However i am sorry to inform you that Claymore Detecting Issue still Exist As Again Asus Forgot to implement the New Firmware(1.09) In Software installation Package -Update Claymore folder and still using old firmware Instead (v 1.06) .

i understand that in order to use Claymore with ROG Armoury II - v2.04.09 it must be updated with latest firmware V1.09 while my claymore is stuck on v1.08 and can not be updated no mater how many time i am using live update or restaring the program . i believe so many user requested to have the firmwares as separate download so it can be used without getting into live update detection problems .

I had to roll back to version Armoury version 1.02.26 as i wasn't get the keypad firmware1.03.00 to detect. I was also having trouble getting the 80% version updated.


After reconnecting the TenKeys and rolling back to 1.02.26, then updating to Armoury v2.04.9, everything got updated. As below:

72847

t_sonic
04-10-2018, 12:01 PM
I had to roll back to version Armoury version 1.02.26 as i wasn't get the keypad firmware1.03.00 to detect. I was also having trouble getting the 80% version updated.

After reconnecting the TenKeys and rolling back to 1.02.26, then updating to Armoury v2.04.9, everything got updated. As below:

72847

Thanks F0x135 for your Advice , however i tried to follow your steps but not seems to be working and if i am using live update it will only update Armoury to version 2.04.06 and Claymore will go undetected again .
the best way to solve this is to have separate Firmware Download As they used to have for ROG Pugio .
Waiting For Asus To solve This But Please not Another One Month

Thank you any way

F0x135
04-10-2018, 08:20 PM
Man sad to see it didn't work for you.

I forgot to mention a step, I DIDN'T USE the LiveUpdate button when i managed to upgarde versions.

But that from Armoury v2.04.07.

My steps were:

Reattach Tenkeys, reboot (PC was on).
Completely uninstalled Armoury + cleared out registry for any leftovers.
Reboot + installed Armoury 1.02.06
DO NOT press liveupdate, let the update checker detect and install. Reboot if it doesn't detect it.
After installation, all versions were updated.

If that doesn't work, try installing the v2.04.07 manually instead from v1.02.06.

I agree it'd be much easier if all downloads were separated. Good luck!

28BeersLater
04-11-2018, 08:41 AM
I'm afraid the Spatha Firmware issues still seems to persist.

Windows 10 x64 (16299.309)
Rampage V Extreme Mobo (3801 Bios)

Install process:
Uninstall previous Armoury, plug mouse into cable.
Install new version (always "right click run as Admin, even though I am admin, and UAC is off)
Software appears to load and doesn't insta crash, however the Mouse Sync on load up doesn't ever seem to complete. The Mouse Firmware also appears to be Stuck on 0.00 again as reported previously.

- 72860

I have tried a couple of times, no joy, I'll be reverting back to the last known good version (v10226)

28BeersLater
04-11-2018, 08:50 AM
Interestingly, I have also just noticed on reverting back to the last good version, the Dock firmware on 2.04.09 is OLDER than that supplied with 1.02.26.

72861

Come on guys! What is going on with QA?

Lightbringer
04-11-2018, 09:08 AM
Hi,

In general, this version of Armoury works well for my Claymore and Gladius 2.

The only thing that is driving me crazy is that at windows startup, i can't get the claymore to automatically apply the last used profile. In the older versions of Armoury, the lighting profile that was used prior to PC shutdown, was loaded as soon as windows startet.
Now, i have to manually open Armoury to get the claymore to apply the last used profile.
Yes, i have the box "launch armoury" checked in the setting AND Armoury does start at windows startup, but it wont apply the last used profile until i manually click it.
Any tips?

F0x135
04-11-2018, 08:06 PM
Hi,

In general, this version of Armoury works well for my Claymore and Gladius 2.

The only thing that is driving me crazy is that at windows startup, i can't get the claymore to automatically apply the last used profile. In the older versions of Armoury, the lighting profile that was used prior to PC shutdown, was loaded as soon as windows startet.
Now, i have to manually open Armoury to get the claymore to apply the last used profile.
Yes, i have the box "launch armoury" checked in the setting AND Armoury does start at windows startup, but it wont apply the last used profile until i manually click it.
Any tips?

Hey Lighbringer, not a fix but the shortcut to the saved profiles works without having to launch Armoury: Fn+1/2/3/4/5

MasterC@ROG
04-12-2018, 07:14 AM
Hi,

In general, this version of Armoury works well for my Claymore and Gladius 2.

The only thing that is driving me crazy is that at windows startup, i can't get the claymore to automatically apply the last used profile. In the older versions of Armoury, the lighting profile that was used prior to PC shutdown, was loaded as soon as windows startet.
Now, i have to manually open Armoury to get the claymore to apply the last used profile.
Yes, i have the box "launch armoury" checked in the setting AND Armoury does start at windows startup, but it wont apply the last used profile until i manually click it.
Any tips?

I'm not able to replicate this, the last used profile before reboot seems to load up after as well. Is anyone else experiencing the same thing?

F0x135
04-12-2018, 07:26 PM
I'm not able to replicate this, the last used profile before reboot seems to load up after as well. Is anyone else experiencing the same thing?

Same thing for me, the Claymore remembers the last profile right from peressing the power button after shutdown and carries through past the windows logon screen. So no, i cannot replicate it either.

The only thing is, when i launch Armoury, it always reverts back to profile 1. But that's not a big deal.

MasterC@ROG
04-13-2018, 03:52 AM
Interestingly, I have also just noticed on reverting back to the last good version, the Dock firmware on 2.04.09 is OLDER than that supplied with 1.02.26.

72861

Come on guys! What is going on with QA?

If anyone is having trouble updating to the latest firmware, please private message me what device(s) you have and I will provide what you need.

Lightbringer
04-13-2018, 07:58 AM
I'm not able to replicate this, the last used profile before reboot seems to load up after as well. Is anyone else experiencing the same thing?

Thx for the reply MasterC@ASUS.

let me explain it a bit more.

i will set the profile to e.g. profile 1, wich is my desktop use profile. It lights all blue (claymore and gladius2).
All works fine during windows operating.
After a reboot the claymore will light up in the last saved profile (all blue) through BIOS and through Windows startup. As soon as Windows starts loading autostart software (wich includes Aura and Armoury), the lighting of the claymore changes to a bright purple/almost white breathing pattern, wich is not even set to a profile in Armoury. At this time i cannot change the profiles using the Fn+1,2,3,4,5. They just wont respond. At this time Armoury is active in the bottem right of Windows. As soon as i click the icon to open the Armoury UI, it will change the profile of the claymore to my last set Profile and from this point on, the FN+1,2,3,4,5 profile changes works again to.

I tried to stop Armoury from loading at Windows startup and the exact same thing happens. Only change is that i have to click the shortcut to Armoury to get it running.

Strangely, the Gladius 2 is not affected by this issue. Only the Claymore and it behaves exactly the same every time i reboot, warm or cold.

I am on a 3 days old fresh Win 10 install.
I already cleaned armoury from my system en reinstalled it, but the issue is stil persistent.
I like to point out that i never had this issue with all previous versions of Armoury.

Armoury reports the following:
Claymore:
Software version: 2.04.09
80%: 1.09.01
keypad: 1.03.00

gladius 2:
software: 2.04.09
firmware: 0187

MasterC@ROG
04-13-2018, 10:09 AM
Thx for the reply MasterC@ASUS.

let me explain it a bit more.

i will set the profile to e.g. profile 1, wich is my desktop use profile. It lights all blue (claymore and gladius2).
All works fine during windows operating.
After a reboot the claymore will light up in the last saved profile (all blue) through BIOS and through Windows startup. As soon as Windows starts loading autostart software (wich includes Aura and Armoury), the lighting of the claymore changes to a bright purple/almost white breathing pattern, wich is not even set to a profile in Armoury. At this time i cannot change the profiles using the Fn+1,2,3,4,5. They just wont respond. At this time Armoury is active in the bottem right of Windows. As soon as i click the icon to open the Armoury UI, it will change the profile of the claymore to my last set Profile and from this point on, the FN+1,2,3,4,5 profile changes works again to.

I tried to stop Armoury from loading at Windows startup and the exact same thing happens. Only change is that i have to click the shortcut to Armoury to get it running.

Strangely, the Gladius 2 is not affected by this issue. Only the Claymore and it behaves exactly the same every time i reboot, warm or cold.

I am on a 3 days old fresh Win 10 install.
I already cleaned armoury from my system en reinstalled it, but the issue is stil persistent.
I like to point out that i never had this issue with all previous versions of Armoury.

Armoury reports the following:
Claymore:
Software version: 2.04.09
80%: 1.09.01
keypad: 1.03.00

gladius 2:
software: 2.04.09
firmware: 0187

To better understand your setup, what are you using Aura software for?
Do you have PC components such as motherboard and graphics card using the Aura software for the lighting?
(There's no need to have Aura software if you only have Aura Sync peripherals.)
The likely issue is that you have your peripherals synced in Aura software, therefore you cannot change profiles after you reboot. Please check your Aura settings/lighting effects.

Unlink/unsync the Claymore in Aura and reboot if you intend to profiles often. When Aura is controlling the lighting, it blocks users from breaking Aura Sync lighting effect when the profile changes. Aura does not allow user to change profiles (along with their assigned lighting effects) then switch back to an Aura Sync lighting mode automatically.

Lightbringer
04-13-2018, 10:42 AM
To better understand your setup, what are you using Aura software for?
Do you have PC components such as motherboard and graphics card using the Aura software for the lighting?
(There's no need to have Aura software if you only have Aura Sync peripherals.)
The likely issue is that you have your peripherals synced in Aura software, therefore you cannot change profiles after you reboot. Please check your Aura settings/lighting effects.

Unlink/unsync the Claymore in Aura and reboot if you intend to profiles often. When Aura is controlling the lighting, it blocks users from breaking Aura Sync lighting effect when the profile changes. Aura does not allow user to change profiles (along with their assigned lighting effects) then switch back to an Aura Sync lighting mode automatically.

Hi MasterC,

Aura is used for my Motherboard (prime x370 pro), my Graphics Card (ROG Strix 1080 Ti) and my DRAM (trident). See my list of hardware under my profile :)

Aura has only these 3 components synced and is working properly. Both the claymore and the gladius are showing in Aura but are not synced. The lighting for the peripherals are controlled by Armoury.
I have been using this setup for over 6 months now and i have never had this issue before.

Furthermore, if the peripherals would be synced in Aura, Armoury wouldn't even start (please shut down aura to unlock armoury message), so this is not my issue.

As said, as soon as i manualy open Armoury after startup, everything functions as i am used to and as intended. The only issue is that the claymore changes the effect to the bright white breathing after windows logon.
It seems very strange to me because in that bright white breathing satus, i also cannot change the profiles using the FN button. It almost seems like the Claymore is stuck in some mode where it isn't correctly recognised by Windows until i manually open the Armoury UI.

summary of he claymore behaviour chronologically at every reboot:
- Windows use: profile 1 loaded
- reboot
- bios load (in search of incredible :D ) : profile 1 loads
- windows starts loading: claymore goed black (Gladius also), wich has been normal since day 1
- windows logon: claymore applies last profile (profile 1)
- i can see armoury starting (short black DOS window): Claymore changes to unidentified profile (bright white breathing) and stays that way. Changing profile through FN button not possible in this state.
- Manually launch Armoury UI: claymore switches to last used profile and eveything functions properly.

nbtc971
04-14-2018, 11:48 AM
Sorry, reported this in the wrong place yesterday...

Don't know if this was reported yet but when I setup a custom lighting profile with different effects (all static) for different keys, eventually those get wiped out and I can no longer access the custom so I can edit or add to it. For example, I set Profile 1 to be my Ark profile and I have my WASD keys static red and other keys used in the game in blue. I don't know if it's when I'm doing a software update or what, but eventually what I've done is wiped out, though if I start the game, the profile I setup still works. This has happened in the later software version 2.04.7 and now 2.04.9. If it was happening before that I wouldn't know as I just started using the software recently.

In addition, sometimes the links you set to initiate a profile don't work. Link is still there but I can't get it to work unless I redo the link to the program.

Windows 10, 64-bit
Armoury II v2.04.09

kekkokk
04-16-2018, 07:52 AM
Hi guys,
just bought my Claymore core and it's awesome.
I mean, the hardware is great but I found lots of "stupid" issues in the software.
I'll describe in order of importance (to me), hoping you can fix these issue to make this beautiful keyboard the definitive one.
Also for your future products will make sense implements at least all your competitors features.

1) with 2.04.09 it keeps rollbacking to the older 1.06 firmware and the re-upgrade to 1.09.1 (maybe some conflicts with other software). It's not continuosly happening but one/twice per day. I'll dig more into issue in these days and see if it keeps doing it.

2) The Armoury software is good but not great for the priciest piece of keyboard: I'll try to suggest some simple implementation that could be done to make the user experience a way better in my opinion:

- You can assign a linked software to a profile, so when you start the game for example it automatically switch. (it works perfectly BUT, when I close the game I wasn't able in no way to revert back to my "main" profile. why?? it seems a basic feature that logitech implemented since in setpoint (2008).
I also tried to link my "default" profile to explorer.exe but no way, I have to manually switch....

- You can't assign 2 ore more effect to the same key. I mean: take for example the effect reactive: when I touch a key It switch from black to whatever color you assign. but it's useless in the night since there's no way to set the "from" color and the "to" color. for example it would be great if all keys were soft white and then when i click, it reacts changing color.
Same way in the custom option: I can add effects but they don't works as a "layer". I can only assign an effect to a key. For example I cannot make a key switch from one color to another when pressed. It's a very basic feature that all the other competitor software implements since the debut (look at corsair CUE).
It would be nice to treat the effects as various layers.

- You can't use the key assignment to switch profile. It's annoying, we should set any key to be able to switch profile. for example, when I play csgo, and click "Y" the text chat appears. My in-game light layout had only wasd illuminated and few other keys, the other are turned off. but when I click Y i'd like to have all my keys switch to white so I can see what I'm typing in the dark.

- Via software we are stuck at 5 profile. why? I mean, I know that the maximum hardware profiles can be 5 (maybe for memory limitations), but why via armoury I can't have more profile? I looked into AURA SDK and seems clear that you can take the control of the keyboard setting it to sw mode. than it's the software that commands the keyboard, no matter how many profiles the software can handle...

I seriously hope you can correct these annoying things not only for me but also for you.
I'm not a big gamer, I play casually in the night but I found these "basic" lacks. Since it's a 230€ (in Italy) keyboard I'm feeling very frustrated to see my friends with cheapest corsair doing tons of stuff more than me.
I'm planning to return mine if nobody cares but I'd really love to not to. I mean, it's AWESOME, great switches and sick design.
It just need some "little" tweak at the software.
Please, let me know what do you think.

Have a nice day,
Francesco.

MasterC@ROG
04-17-2018, 08:13 AM
Sorry, reported this in the wrong place yesterday...

Don't know if this was reported yet but when I setup a custom lighting profile with different effects (all static) for different keys, eventually those get wiped out and I can no longer access the custom so I can edit or add to it. For example, I set Profile 1 to be my Ark profile and I have my WASD keys static red and other keys used in the game in blue. I don't know if it's when I'm doing a software update or what, but eventually what I've done is wiped out, though if I start the game, the profile I setup still works. This has happened in the later software version 2.04.7 and now 2.04.9. If it was happening before that I wouldn't know as I just started using the software recently.

In addition, sometimes the links you set to initiate a profile don't work. Link is still there but I can't get it to work unless I redo the link to the program.

Windows 10, 64-bit
Armoury II v2.04.09

The lighting effects are saved and take effect properly, but do not display again once you return to make changes. This is normal, I have provided feedback to the team about changing the mechanism.

Linking programs to profiles appears to be fine on my end, tested several times without fail. Your linked programs are saved, but do assigned profiles not load sometimes or all the time?

MasterC@ROG
04-17-2018, 08:45 AM
Hi guys,
just bought my Claymore core and it's awesome.
I mean, the hardware is great but I found lots of "stupid" issues in the software.
I'll describe in order of importance (to me), hoping you can fix these issue to make this beautiful keyboard the definitive one.
Also for your future products will make sense implements at least all your competitors features.

1) with 2.04.09 it keeps rollbacking to the older 1.06 firmware and the re-upgrade to 1.09.1 (maybe some conflicts with other software). It's not continuosly happening but one/twice per day. I'll dig more into issue in these days and see if it keeps doing it.

2) The Armoury software is good but not great for the priciest piece of keyboard: I'll try to suggest some simple implementation that could be done to make the user experience a way better in my opinion:

- You can assign a linked software to a profile, so when you start the game for example it automatically switch. (it works perfectly BUT, when I close the game I wasn't able in no way to revert back to my "main" profile. why?? it seems a basic feature that logitech implemented since in setpoint (2008).
I also tried to link my "default" profile to explorer.exe but no way, I have to manually switch....

- You can't assign 2 ore more effect to the same key. I mean: take for example the effect reactive: when I touch a key It switch from black to whatever color you assign. but it's useless in the night since there's no way to set the "from" color and the "to" color. for example it would be great if all keys were soft white and then when i click, it reacts changing color.
Same way in the custom option: I can add effects but they don't works as a "layer". I can only assign an effect to a key. For example I cannot make a key switch from one color to another when pressed. It's a very basic feature that all the other competitor software implements since the debut (look at corsair CUE).
It would be nice to treat the effects as various layers.

- You can't use the key assignment to switch profile. It's annoying, we should set any key to be able to switch profile. for example, when I play csgo, and click "Y" the text chat appears. My in-game light layout had only wasd illuminated and few other keys, the other are turned off. but when I click Y i'd like to have all my keys switch to white so I can see what I'm typing in the dark.

- Via software we are stuck at 5 profile. why? I mean, I know that the maximum hardware profiles can be 5 (maybe for memory limitations), but why via armoury I can't have more profile? I looked into AURA SDK and seems clear that you can take the control of the keyboard setting it to sw mode. than it's the software that commands the keyboard, no matter how many profiles the software can handle...

I seriously hope you can correct these annoying things not only for me but also for you.
I'm not a big gamer, I play casually in the night but I found these "basic" lacks. Since it's a 230€ (in Italy) keyboard I'm feeling very frustrated to see my friends with cheapest corsair doing tons of stuff more than me.
I'm planning to return mine if nobody cares but I'd really love to not to. I mean, it's AWESOME, great switches and sick design.
It just need some "little" tweak at the software.
Please, let me know what do you think.

Have a nice day,
Francesco.

How were you able to verify that the firmware is reverting back and forth between old and new versions of the firmware? Do you run Live Update several times a day and find the update is always different? Note that Armoury needs to be reinstalled whenever a new driver is installed.

I will provide your feedback to the team.
- Reverting to previous profile and lighting effect layers are already being discussed, I'll keep everyone updated if anything changes.
- You can switch between profiles quickly by pressing FN+[Number corresponding to the profile], e.g. FN+3 = Profile 3.

kekkokk
04-17-2018, 09:03 AM
How were you able to verify that the firmware is reverting back and forth between old and new versions of the firmware? Do you run Live Update several times a day and find the update is always different? Note that Armoury needs to be reinstalled whenever a new driver is installed.

I will provide your feedback to the team.
- Reverting to previous profile and lighting effect layers are already being discussed, I'll keep everyone updated if anything changes.
- You can switch between profiles quickly by pressing FN+[Number corresponding to the profile], e.g. FN+3 = Profile 3.

Simply the keyboard suddently turn off. so I go into Armoury and it says version 1.06
Then after few minutes turn off again and inspecting is 1.09.01
Resolved simply turning off automatic firmware update.


- Reverting to previous profile and lighting effect layers are already being discussed, I'll keep everyone updated if anything changes.

This is the major concern for me, as I said, the other software does this thing since years. PLEASE, keep us updated!


- You can switch between profiles quickly by pressing FN+[Number corresponding to the profile], e.g. FN+3 = Profile 3.

Yeah I know but this is very annoying to do in game. I cannot see the problem to assign a profile instead of a macro in the software. Would be nice

F0x135
04-18-2018, 06:17 AM
So after a week with the new firmware updates of the CLaymore, i've now come across the 'it wiped my profiles!' scenario.

Any ideas why it does this?

The only thing i can think of that's changed is that i constantly remove the tenkeys, but replugging it back it doesn't bring back the lost profiles.

MasterC@ROG
04-18-2018, 06:55 AM
Simply the keyboard suddently turn off. so I go into Armoury and it says version 1.06
Then after few minutes turn off again and inspecting is 1.09.01
Resolved simply turning off automatic firmware update.


This is the major concern for me, as I said, the other software does this thing since years. PLEASE, keep us updated!



Yeah I know but this is very annoying to do in game. I cannot see the problem to assign a profile instead of a macro in the software. Would be nice

I don't see how it's possible for the keyboard to revert to an old firmware and then back again by itself, Live Update only checks for updates during startup, nothing more. We will check if there's an issue with the version displayed. I will private message you the latest Claymore firmware to make sure your Core (80%) and Bond (20%) are updated properly. Check your inbox.
73325

MasterC@ROG
04-18-2018, 07:46 AM
So after a week with the new firmware updates of the CLaymore, i've now come across the 'it wiped my profiles!' scenario.

Any ideas why it does this?

The only thing i can think of that's changed is that i constantly remove the tenkeys, but replugging it back it doesn't bring back the lost profiles.

Thanks for reporting it. I have tried removing and reconnecting the 20% on each side and so far the profiles remain, we will do further testing. If you have any other ideas about what causes the loss of your profiles, let us know.

Out of curiosity, under what scenario would you need to disconnect the keypad as often as you do?

F0x135
04-18-2018, 08:00 AM
Thanks for reporting it. I have tried removing and reconnecting the 20% on each side and so far the profiles remain, we will do further testing. If you have any other ideas about what causes the loss of your profiles, let us know.

Out of curiosity, under what scenario would you need to disconnect the keypad as often as you do?

I can't say if removing the tenkeys is what's caused it - but it's the only change i've made since the update.

I remove the tenkeys when i don't need it - i do some VFX Compositing and Editing in Avid at home, i plug the Tenkeys in then as i map my keys. But for gaming that has no use for it, or web browsing / low CPU usage etc, i tend to remove the Tenkeys for the extra real esate on my desk.

MasterC@ROG
04-18-2018, 08:17 AM
Have you lost your profiles more than once? Or did it just happen?
Which USB port is your Claymore connected to?

kekkokk
04-18-2018, 10:12 AM
Seems that the reversion to old firmware happens when i disconnect the 20%. I mean, I do not often disconnect it but sometimes when just changing keyboard position it "disconnect" and cause the keyboard to turn off, sometimes it reconnects to software, sometimes it trigger a firmware reversion... but I have not found a clear pattern so I will report when I have a reproducible pattern.
Thanks for the help.

F0x135
04-18-2018, 11:08 AM
Have you lost your profiles more than once? Or did it just happen?
Which USB port is your Claymore connected to?

Just happened, noticed it this morning.

Claymore connected to USB2 ports at the rear of the z370-F.

28BeersLater
04-19-2018, 09:39 AM
Further update, armed with the firmware update kindly provided my MasterC for my Spatha, I uninstalled the previous version, (thoroughly, no trace in reg or folder structure) re ran the install for the latest version (UAC off, right click run as admin etc) and as expected, the firmware did not update (as per my earlier screenshot, earlier dock version, "0" mouse version. I then ran the standalone firmware updater (Again, my local admin account, UAC off, right click run as admin), and it reported as running perfectly, but the reported firmware version in Armoury did not update.

Again, Armoury refuses to Sync with the Spatha, and eventually hangs....

Back to 1.02.26.....

Windows 10 x64 Pro 16299.371
Rampage V Extreme Mobo
Both dock and mouse are plugged directly into the motherboard USB II ports and the mouse was running a wired connection throughout the process.

It just doesn't seem compatible at this stage.

Lightbringer
04-19-2018, 04:00 PM
Hi MasterC,

Aura is used for my Motherboard (prime x370 pro), my Graphics Card (ROG Strix 1080 Ti) and my DRAM (trident). See my list of hardware under my profile :)

Aura has only these 3 components synced and is working properly. Both the claymore and the gladius are showing in Aura but are not synced. The lighting for the peripherals are controlled by Armoury.
I have been using this setup for over 6 months now and i have never had this issue before.

Furthermore, if the peripherals would be synced in Aura, Armoury wouldn't even start (please shut down aura to unlock armoury message), so this is not my issue.

As said, as soon as i manualy open Armoury after startup, everything functions as i am used to and as intended. The only issue is that the claymore changes the effect to the bright white breathing after windows logon.
It seems very strange to me because in that bright white breathing satus, i also cannot change the profiles using the FN button. It almost seems like the Claymore is stuck in some mode where it isn't correctly recognised by Windows until i manually open the Armoury UI.

summary of he claymore behaviour chronologically at every reboot:
- Windows use: profile 1 loaded
- reboot
- bios load (in search of incredible :D ) : profile 1 loads
- windows starts loading: claymore goed black (Gladius also), wich has been normal since day 1
- windows logon: claymore applies last profile (profile 1)
- i can see armoury starting (short black DOS window): Claymore changes to unidentified profile (bright white breathing) and stays that way. Changing profile through FN button not possible in this state.
- Manually launch Armoury UI: claymore switches to last used profile and eveything functions properly.

Just an update:

after reďnstalling Armoury AND Aura, with all the deďnstall steps done right with cleaning and everything, the problem is still persistent.
I even tried switching up the USB ports, but it doesn't make a difference.
I tried the older version of Armoury (1.2.026) and it works like a charm with that version installed.

Maybe its't just a glitch on the newest version of Armoury.

Hunteds911x
04-19-2018, 05:55 PM
I purchased a ASUS Spatha at the beginning of the month. Loaded the Armoury II from the site. Everything was working great until last night. My spatha all of a sudden stopped tracking. The mouse cursor moved in a small circle on my screen.
Unplugged the battery. Tried resetting the mouse nothing worked. re-enabled my touch pad. Went and changed from profile1 to profile2. Spatha works again. But... If I go back to profile1 the mouse again stops working.

Any fix for profile1 issue? I tried this with another spatha same issues on multiple laptops

MasterC@ROG
04-20-2018, 01:43 AM
I purchased a ASUS Spatha at the beginning of the month. Loaded the Armoury II from the site. Everything was working great until last night. My spatha all of a sudden stopped tracking. The mouse cursor moved in a small circle on my screen.
Unplugged the battery. Tried resetting the mouse nothing worked. re-enabled my touch pad. Went and changed from profile1 to profile2. Spatha works again. But... If I go back to profile1 the mouse again stops working.

Any fix for profile1 issue? I tried this with another spatha same issues on multiple laptops

Somehow the sensitivity (dpi) was probably changed in Profile 1. Check your mouse sensitivity (under Performance), make necessary changes and save.

We have discovered a likely cause for this issue and a fix will be released soon. When Armoury is loading, it is imperative that you do not starting clicking to hurry it up or change profiles.

The settings are kept in the onboard memory in the mouse, so you won't lose your profiles when connected to a different computer.

nbtc971
04-20-2018, 12:57 PM
The lighting effects are saved and take effect properly, but do not display again once you return to make changes. This is normal, I have provided feedback to the team about changing the mechanism.

Linking programs to profiles appears to be fine on my end, tested several times without fail. Your linked programs are saved, but do assigned profiles not load sometimes or all the time?

Once the link stops working (which isn't immediate) it will fail all the time.

MasterC@ROG
04-23-2018, 05:25 AM
Once the link stops working (which isn't immediate) it will fail all the time.

We will look into this for you, thanks for reporting it. Your referring to your Flare, correct? We can't replicate it so far.

Lightbringer
04-23-2018, 12:53 PM
Just an update:

after reďnstalling Armoury AND Aura, with all the deďnstall steps done right with cleaning and everything, the problem is still persistent.
I even tried switching up the USB ports, but it doesn't make a difference.
I tried the older version of Armoury (1.2.026) and it works like a charm with that version installed.

Maybe its't just a glitch on the newest version of Armoury.

I wanted to inform you that the issue went away.
Just like that! For no Obvious reason at all.
Last weekend, i started my rig and the profile loaded like it should. After that, the issue never returned.
I didn't touch anything, it just stopped giving me the issue.
Computers....strange things... :P

MasterC@ROG
04-24-2018, 08:11 AM
I wanted to inform you that the issue went away.
Just like that! For no Obvious reason at all.
Last weekend, i started my rig and the profile loaded like it should. After that, the issue never returned.
I didn't touch anything, it just stopped giving me the issue.
Computers....strange things... :P

Well I'd much prefer issues disappearing mysteriously as opposed to appearing, that's for sure :)
Do you usually shutdown your PC regularly or was that the first time you've done it in a while?

Lightbringer
04-24-2018, 09:25 AM
Well I'd much prefer issues disappearing mysteriously as opposed to appearing, that's for sure :)
Do you usually shutdown your PC regularly or was that the first time you've done it in a while?

I agree with you on that one :)
my PC is fully shut down everytime after use, so i cold boot and fully shut down virtually every day.
I'm thinking some automated windows update may have resetted something, somewhere..somehow..

nbtc971
04-26-2018, 07:19 PM
We will look into this for you, thanks for reporting it. Your referring to your Flare, correct? We can't replicate it so far.

Yes.. my Flare.

MasterC@ROG
04-27-2018, 04:42 AM
Armoury II version 2.05.01 is now available, please report any further issues in the appropriate thread below:
https://rog.asus.com/forum/showthread.php?101653-ROG-Armoury-II-v2-05-01-Report-any-issues-here

Download here:
https://www.asus.com/ROG-Republic-Of-Gamers/ROG-Gladius-II/HelpDesk_Download/

Thanks!

ForMol69
08-09-2018, 08:14 AM
I'm afraid the Spatha Firmware issues still seems to persist.

Windows 10 x64 (16299.309)
Rampage V Extreme Mobo (3801 Bios)

Install process:
Uninstall previous Armoury, plug mouse into cable.
Install new version (always "right click run as Admin, even though I am admin, and UAC is off)
Software appears to load and doesn't insta crash, however the Mouse Sync on load up doesn't ever seem to complete. The Mouse Firmware also appears to be Stuck on 0.00 again as reported previously.

- 72860

I have tried a couple of times, no joy, I'll be reverting back to the last known good version (v10226)



I have the same issue as you do .. tho my way of fixing it is much easyer ..

I use another mouse to move to profine #2 and the issue is gone. the mouse moves again and the firmware is displayed corectly.

To fully solve the issue i must after uninstall and install back the rog armory.

MasterC@ROG
08-09-2018, 10:14 AM
I have the same issue as you do .. tho my way of fixing it is much easyer ..

I use another mouse to move to profine #2 and the issue is gone. the mouse moves again and the firmware is displayed corectly.

To fully solve the issue i must after uninstall and install back the rog armory.

Have you tried the latest version of Armoury? 2.06.04 is the latest, please report in that thread if you are still having issues. Thanks.
https://rog.asus.com/forum/showthread.php?104022-ROG-Armoury-II-v2-06-04-Report-any-issues-here