View Full Version : New Asus GX501VS, found some problems

04-09-2018, 05:21 PM
Hey Asus Forum,

I recently purchased a new ASUS Zephyrus but have some problems with it that you hopefully can help me with

Screen occasionally becomes this on shut down (see picture)
Brightness control and other Fn buttons do not always work, restart is requried to get it working again
Takes over a minute to shut down, but only a few seconds to start up
Keep getting Sonic Suite error (see picture)

If anyone has any information on these problems, it would be very much appreciated


04-10-2018, 07:16 AM
well i feel so sorry for you i purchase a zephyrus 4 mount ago and asus will not help you at all on this forum you will have to use there awful rma service , if it's not to late i would return the unit and choose a different manufacture

04-10-2018, 06:12 PM
Thank you all for your help. Seems like ASUS Rog laptops aren't the way to go. I have the option of getting a new one of these or going for an MSI. The problem is that I love the design of the Zephyrus because it doesn't look too much like a gaming and is pretty lightweight whilst being robust. Any experience with the MSI?

04-11-2018, 04:03 AM
Yes I would definitely go with msi I had the 14 inch with gtx 1060 and i had no issue with it at all and there customer support is A one and there rma service is good and they have lot of place where you can have there laptop repair , the only reason i when for Asus is the gtx 1080 max- q and i regret it all the way

04-11-2018, 01:03 PM
Asus is shutting my mouth. Guys, Please only speak the greatness of asus in this forum. We see no problem here, consider our money donation.

No complaint, no issues follow-up.

Close the thread.