PDA

View Full Version : G752VY high temps using Extreme



Spirery1
05-21-2018, 12:18 AM
Wondering what temps people get mines the 6820hk and on extreme the cpu goes nuts looks like its thermal throttling on any bench mark get more points on standard then extreme tombraider getting 65+on ultra on standard extreme 80-90c+ but its just the cpu going mad gpu is fine same with finalfanstay online extreme makes cpu mad and thats with fans on 100% as it just came back from its 3rd rma dont want to send it back for a 4th without trying everthing i can any advice would be greatfull.

JustinThyme
05-21-2018, 01:48 PM
A little more info.
Ambient temps?

Clean?

Surface you are using it on?

Spirery1
05-21-2018, 02:27 PM
idle 39-40 on both its on a rog mat just came back from 3rd rma its on a desk in are bed room vapor chamber should keep it cool its just extreme temp goes up they replaced mobo lcd both fans and the cpu module alls updated bio's too

MrRuckus
05-21-2018, 06:11 PM
idle 39-40 on both its on a rog mat just came back from 3rd rma its on a desk in are bed room vapor chamber should keep it cool its just extreme temp goes up they replaced mobo lcd both fans and the cpu module alls updated bio's too

Sounds like a mating issue with the heatpipes on the CPU side. Either that or dust. If it just came back from an RMA, I would bet its a bad paste job on the CPU which is unfortunate. That or I would check to make sure the fan they replaced is working as it should. Can you verify air is getting out the back on the CPU side alright and possibly look at the RPMs to make sure they are where they should be.

It everything checks out, its gotta be a CPU mating issue with the pipes. 90 is pretty high for a 17inch ROG chassis.

Spirery1
05-21-2018, 07:34 PM
Installled fanspeed GPU 3900 CPU 1386 so thats the problem i always game on ultra with fans on full just for gaming so looks like its 4th RMA in 10 months replace or money back only sent it back second time as it came back faulty All i want is a working gaming laptop well use i know why the temps going nuts on extreme thxs again for the help phone asus in the morning AGAIN!!!!!!!

cl-Albert
05-21-2018, 11:04 PM
Not sure if this can help and if you are have these versions already, but make sure you are using the latest ROG gaming center version 1.08 as well as the turbo gear update 1.03 (which may not be necessary depending on your model and ROG gaming center version?).

If you are having any problems finding the downloads, you may want to check the U.S. G752VY download site below if necessary.
https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-G752VY/HelpDesk_Download/
(https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-G752VY/HelpDesk_Download/)
There were some issues with this on the G752 models a while back as below and it's probably not very likely you are running the older software versions, but wanted to make sure.
https://rog.asus.com/forum/showthread.php?88932-Asus-G752VS-Turbo-gear-update-for-Overheat-Issue
(https://rog.asus.com/forum/showthread.php?88932-Asus-G752VS-Turbo-gear-update-for-Overheat-Issue)
Check the bios version you are running as well.

Spirery1
05-22-2018, 12:50 AM
Using both albert the cpu fan goes to full with just opening firefox then off its low rpm on full CPU 1390 max to 3900 GPU fan but all is upto date but thanks for the help.

Spirery1
05-22-2018, 08:22 AM
whats everyones RPMs? on full cpu and gpu my cpu is 1407rpm and gpu 3900rpms with fans on 100%

JustinThyme
05-22-2018, 12:04 PM
You may be expecting more than the machine can deliver. Dial back your settings from Ultra.

Darnassus
05-22-2018, 12:51 PM
I repasted my own G752VS and on max setting games like ARK, (which has no FPS limit, so it's forcing the card at 100% load, I get 76-78*C on the GPU and the CPU roughly 70-75.

Rare to see CPU hit 80.

If you're seeing excessive of 80+ I advise you rip off the plastic cover on the back (not rip off but.. pry it off gently ;d)

This will promote better flow for your GPU/CPU, at the expense of everything else, but it seems your GPU/CPU will need it more.. so..

Spirery1
05-22-2018, 01:05 PM
Its extreme that goes mad i do game with fans on 100% cpu fan isnt pumping out the air u can hear the gpu fan and feel the air coming out rpms to low on the cpu can hardly feel the air standard is fine with fans on max fps is fine vapor chamber should be keeping it cool but isnt.As tombraider runs fine on ultra 75fps all day long np at all just on extreme it goes mad 90-100c i know it will get hot on ultra thats why i game on max fans just overheats and low rpm.

Spirery1
05-22-2018, 01:11 PM
Gpu is fine never goes over 72 on tombraider most of the time is 65-66 but cpu is 71-78 but extreme 90-100 but as i said u can feel the cpu fan not coping blasts out of the gpu on 100% fans but cpu hardly

Weirdoutworld
05-23-2018, 03:34 PM
The g752 has 2 shared heatpipes that span from one fan across GPU & CPU to the other fan. So your CPU is taking on the extra heat from the GPU because the CPU fan not working to its full potential. Any way you could see detailed monitoring of your fans while they are working? Might give you a clue as to what's wrong.

Spirery1
05-23-2018, 08:21 PM
Just replaced the fan last rma for the second time asus wanted a video of the fault etc sent it now im waiting on a email tbh not much they didnt replace mobo lcd both fans a module in there hands now hope its not a 4th RMA

Spirery1
05-24-2018, 04:27 PM
Booked in for 4th RMA just waiting on pick up date its the fans CPU 1400 max GPU 4120 and it keeps going to max for a few sec then stop seem to do it all the time even though the CPU is at 39-41 hope it gets fixed this time.

Spirery1
05-26-2018, 08:10 AM
DPD picking it up tuesday for 4th rma have my laptop for a bank hoilday for a change and still doesnt work did try the new TR last night 101c cpu temps throttling like mad no matter what i turned it to low still spiking 85-90 back to main pc it is but i do have a 1,399 bluray player if anyone interested lol.

alienbaby
05-26-2018, 02:45 PM
I recommend doing whatever it takes to avoid sending the laptop back to Asus, whether it is avoiding running everything on Ultra or taking Darnassus' advice and applying thermal paste to the CPU.

I bought the fully maxed out Asus G752VY a couple years ago the same week it released and when it came, I had several issues with it. For one thing, it had two 256GB SSDs with no working RAID solution at all, but was advertised as 512GB SSD on the specs. So who wants only 256GB for "C:\" and a "E:\" that is 256GB too? Additionally, when the laptop arrived, the plastic frame that presses against the actual matted screen was sticking out at the bottom of the screen so there was this wide gap between the frame and the actual screen. And it was causing light to "bleed" into the screen itself.

So I got on the phone with Asus to explain the problem within 1 week of owning the laptop. The Indian customer service representative sounded like he had a horrible, accusatory, and belligerent attitude regarding me shipping it back. He tried to suggest I did something to it when it was like that out of the box. I was trying to be nice on the phone the whole time and the entire conversation felt like a fight.

Before then, I had never done any business with Asus where I needed to ship something back, but that experience was so bad that I decided to avoid dealing with the customer service people at all costs.

In a genuine effort to avoid Asus customer service, I figured out how to resolve both of my problems on my own. I learned how the plastic frame was connected and snapped it back into place. I also took out the 2x256GB NVMe SSDs and inserted a 512GB SSD. I eventually took that out and replaced it with a 2GB NVMe SSD a couple weeks ago. The laptop still works great. Now I'm looking forward to the G703GI or whatever the best next-gen laptop will be in June!

Spirery1
05-26-2018, 04:34 PM
Its the fan thats the problem rpms are low 1400 where the gpu is 4100 and wish i didnt have to send it back still under warranty frame by the asus also pops out after lcd replaced it just overheats and thermal throttles just need that fan replaced and it keeps going to max when its at 39-40 all the soding time if they dont fix it this time i will just get my money back and be done with it asus and the repairer let me down at every step tbh it was faulty out the box not my fault they should of just replaced the thing they have replaced almost everything just sick of it 10 months of emails calls just one big headache they should be looking after there customers feel so let down by all of this there fault not mine.