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View Full Version : ASUS ROG GX700VO Refiling Watercooling System



powerdani94
11-26-2018, 11:18 PM
Hi, I am an owner of an ASUS ROG GX700VO and when the computer is connected to the cooling base, an incessant "beep" "beep" "beep" appears.
I think it's time to replace the watercooling fluid but I do not know how to do it or where to buy it because I do not know what liquid it uses.

Where can I get this information?

Best regards.

powerdani94
11-28-2018, 11:00 PM
no one?

powerdani94
12-01-2018, 01:37 AM
I opened the base myself and I recharged the liquid. the container was empty and when reloading the liquid part of it went out the sides of the container when turning it. It is very strange but the shape of the recipient of the cooling liquid means that if it is turned, the liquid is lost prgesively on the sides. (It's not broken) but it does not surprise me that I had run out of liquid. In fact, sometimes I noticed strange stains in the lower right groove of the base that were from the cooling liquid itself when it moved the base or rotated it.

however I continue to experience the beep when I connect my computer to the base, maybe there is another problem derived or I have not been able to replace the liquid correctly.

powerdani94
12-04-2018, 05:14 PM
up!!

powerdani94
12-18-2018, 05:47 PM
Meh

davemon50
12-19-2018, 02:23 AM
From your manual:


"Important! Never attempt to disassemble the liquid reservoir or replace the coolants by yourself, contact an ASUS authorized technician for more help."

"Never attempt to disassemble and reassemble the Liquid-cooled docking."

"in the event of a leak, stop using your Notebook PC immediately and contact an ASUS-authorized technician."


…..regarding your initial post.....

"When the alarm in the Liquid-cooled docking goes off or the reservoir is low, contact an ASUS-authorized technician for more help."



Your computer appears to have an issue with the cooling base, you should RMA it.

powerdani94
01-10-2019, 07:56 PM
Hi @davemon50
I really appreciate your answer, in fact you have given the only comment.

I have good news. I have managed to fix it by myself. After dismount and mount the base again and again, I have managed to find the error.
I'll just say that it does not surprise me that Asus does not want us to touch his components.

As I have "breached" this premise of Asus commented by @davemon50 I do not know if it goes against the rules of the forum to post the answer, however if someone else happens this problem I can tell him my experience.


Case closed.

davemon50
01-11-2019, 01:56 PM
I'm glad to hear you got this fixed. You sound just like me, like a dog with a bone I keep at it over and over until I get it fixed. Never say die. :) BTW, this is a user's forum and I doubt anyone from Asus is going to gasp at you providing your own solution even if they did read this.

sudo_su_root
12-21-2019, 02:13 PM
Having a horrible experience with the Dock. The Dock started alarm sound early this year. Initially I thought I broke it due to power surge. Also with nothing on the internet regarding the issue, started using the laptop without dock.
Then read the user manual and found out that it is due to low liquid level.
Called Asus service centre and tried to explain the situation, but they really didn't have any knowledge of the product. Then took the dock to an Asus service centre, where they said they don't repair docks. Then after a few Escalation calls and mails went to the same centre after few days and handed over the dock to them which they really weren't keen on taking and looked at it like an alien ship. After 2.5 months they said nothing can be done to repair the product and the whole dock has to be replaced.
Explained them that it is a simple process of Refilling the coolant but they didn't have any knowledge of the same.
Since I was out of warranty, the replacement cost had to be borne by me. They asked me to pay 36000 rupees (600$) for the replacement.

Decided not to spend that much amount and try to refill it myself. I've opened the dock. But there is nothing inside the reservoir. It only has a spring inside it. I'm unsure if the liquid has to be filled there or in the centre part with Asus logo to which all the pipes are connected. Also confused as don't think there is an outlet in the reservoir. Should the liquid be poured in the part containing the spring or should it be poured from the hole for screw.

Any help would be much appreciated...

sudo_su_root
05-27-2020, 07:48 PM
Hi @davemon50
I really appreciate your answer, in fact you have given the only comment.

I have good news. I have managed to fix it by myself. After dismount and mount the base again and again, I have managed to find the error.
I'll just say that it does not surprise me that Asus does not want us to touch his components.

As I have "breached" this premise of Asus commented by @davemon50 I do not know if it goes against the rules of the forum to post the answer, however if someone else happens this problem I can tell him my experience.


Case closed.

I'm on the same page as you were with the liquid cooling dock. To stop the alarm from beeping I've removed the line for alarm.
I wanted to ask which liquid you had used and also what should be the correct procedure.

deeemmhexer
07-27-2020, 11:20 PM
Chiming in here, as I'm in the same situation.

The coolant went dry in my dock, and the ASUS repair centre was the same process as written above - I need to replace the ENTIRE dock, not just fill the coolant. More on this..

1) The tech team researched / escalated this on my request, and there is no 'part number' for replacing internal parts;
2) There is no way to replace the coolant, going by all their indicators. It's a sealed, stand alone unit that cannot be repaired.

This brings us to a serious situation. Under (Australian) ACCC Consumer Law (locally for me is NSW Fair Trading), this breaches multiple aspects of the Consumer Rights act. It's the equivalent of buying a car, that you cannot fill the radiator - but must instead have the entire radiator replaced every 5 years.
I'll update this thread with more information - as I've lodged an ACCC investigation with this situation; going by law, it's likely ASUS will need to replace the dock at no cost to myself.

Why I'm writing this, as there are MANY people (ie: everyone who's bought a GX7090VO) who will be encountering the identical situation with ASUS.

sudo_su_root
08-03-2020, 12:45 PM
Many thanks for your efforts deeemmhexer.
It is actually ridiculous for Asus to say the reservoir can't be refilled. The tech team lacks the expertise to fill the liquid.
The worst part is that the secondary adapter is not powerful enough for anything. And the primary one won't work without Dock.

Blake@ROG
08-05-2020, 07:00 AM
Dear all,
Thank you for your feedback.
All your opinion has been reported.