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Aurora
01-16-2019, 05:32 PM
Hello,

I just made a clean install on my computer, Aura button is not working, I can only launch Aura App via desktop shorcut. Is there any fix? I re-installed it couple of times.

jdfrench3
01-16-2019, 11:47 PM
Did you use the ASUS Installation Wizard (AsInsWiz.exe) found in your eSupport Folder. You didn't delete your eSupport Folder, did you?

Aurora
01-17-2019, 08:54 AM
I put out the shdd came with the laptop and put a ssd instead, so I have no instalattion wizard installed in my laptop atm

jdfrench3
01-17-2019, 10:40 AM
Well, put a copy of the eSupport Folder on your OS drive and run the ASUS Installation Wizard to install all the ASUS programming that came with your laptop....You know, like the Aura key.