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View Full Version : ASU ROG G571J Turns on and then shuts down - Ideas how to fix?



danielfcastro
02-12-2019, 12:11 PM
It begun happening yesterday after I normally closed the lid.

I tried cleaning up the fan to make sure it was not a heating issue and nothing changed.
It does not seems to be an HD issue, however I would love to be wrong because the fix would be cheaper.
I am not sure what can be done before sending to support.

Here it is the video of what is happening

https://www.youtube.com/watch?v=_J1ZJRnN2jM

Gps3dx
02-12-2019, 02:06 PM
that "please wait" is an OS message.
you should boot into windows installation disk/usb and try to repair your installed OS.
you can be guided if you read my guide - that sticky thread at the top of this sub-forum ( or just see my sig for a link )

also, you should boot winPE or a linux distro to check the SMART value of your HDD...if it is good /dead or going to be soon....
e.i there's a free old version of partedMagic (Pmagic) (https://www.majorgeeks.com/files/details/parted_magic.html) - or simply get ubuntu onto a usb.

danielfcastro
02-12-2019, 02:27 PM
The problem is the irregularity. There are times where I can enter the recovery menu and then the shutdown happens, there are other times when I even login windows and other times where I can not even begin booting.

danielfcastro
02-13-2019, 01:21 PM
The root cause of this issue was the lack of grounding. I walked back what I did before the problem appeared and saw that I made an update in my electrical installation changing the electrical ruler and when I plugged my notebook on it the ground was not connected. After I connected it worked perfectly.