PDA

View Full Version : Rog spatha worst mouse ever no support from asus!



beninuk
04-14-2019, 09:17 AM
Well i have to say this is the worst mouse i have ever owed.

I very rarely get chance to game and when i do i expect my mouse to work.

Instead i spend hours every day trying to get this POS to detect in the terrible Asus Rog Armoury Software.

every time it opens my mouse crashes.

Every time i try update the firmware it fails.

NO SUPPORT FROM ASUS On HERE AND 0 UPDATES IN REGARDS TO THIS MAJOR FAILURE OF A MOUSE.

I WILL BE RETURNING MY SPATHA AND CLAYMORE AND BUYING A BETTER BRAND - WISH I HAD STUCK WITH LOGITECH

Ive been using PCs for around 20 years NOW AND I HAVE NEVER KNOWN A WORSE MOUSE!

sioux33
06-04-2019, 12:27 PM
I hate to say that I completely agree with the OP. The mouse would
already be a very expensive mouse if it worked properly. Given
that both the mouse and ROG Armoury do not work properly, it
is absurd Asus released and marketed the Spatha.

I used to trust ASUS as a reliable brand. Big mistake, never again.
Terrible product, terrible support.
This whole experience with the mouse has been an absolute joke,
and no one seems to care in addressing the multitude of issues that
still exist.

I mean Armoury barely works as it is, settings change on their own
the application crashes on its own for no reason, stops working etc. There
seems to be some arcane way of fixing things according to ASUS, but nothing
has worked for me and the support people put the blame on you (i.e. YOU didn't
follow the arcane formula well).

The mouse I have suffers from battery drain when PC is off, you need to reconnect the mouse dock
when you turn on the PC for the mouse to work many times, and so on. Nothing
in this has worked decently or as intended, from hardware, firmware and software.

Never buying anything from Asus again. They need to learn that they can't be stealing our
hard-earned money like that.
Funny thing is the mouse and Armoury used to work somewhat better. My big fault was that
I didn't return the mouse in the 14day period. I was thinking "Oh well, the problems will get sorted out
in time" and they weren't sorted out. If anything, Armoury is worst than it's ever been right now.

Shame on you Asus.