View Full Version : Audio driver not supports latest windows update :(

05-23-2019, 08:35 AM
after installing new windows 1903 my audio driver for z370e gaming not supports my pc:( realtec realtec audio console not working for configure my audio settings :(
hope we will receiv new audio drivers

05-23-2019, 11:14 AM
bad news, i hope ASUS is aware and will stop falling behind.

05-23-2019, 11:41 AM
I will try on the weekend on manual update clean install. i have to get new gear for all testing.

Tom Tromboni
05-23-2019, 11:42 AM
The same with me. I did a clean install

05-23-2019, 12:47 PM
i have clean install windows then install drivers so when i try to open realtek audio console to configure speackers and more it says " realtek audio console doesn't supports for this machine

05-23-2019, 01:25 PM
I've sent this to my usual contact from ASUS support which usually helps to speed up things.

As of now, since i only roll with ASUS certified and customized drivers, i think i will refrain from updating to 1903, although a manual "Check for Updates" will push it until they implement the "Download and Install" option.

05-28-2019, 03:39 PM
this is what i got from the ASUS support contact:

Hello Elad,

The Audio driver for 1903 needs update and test before upload to support site, and due to the resource, different model will have different priority, the time will be different than expected.

If you do not want to wait so long time, please provide us the information below, and we will key in system to provide a test driver of 1903 for the customer firstly.

1. The SN of the MB (Model: PRIME Z370-A).
2. A screenshot of the audio driver (Device Manager-> Propertites of the audio driver-> details tab-> Property: Hardware Ids).
3. The detailed version of your OS.
4. The main configuration, such as CPU/RAM/VGA card.

Kind Regards,

ASUS Israel

This was my reply:

Hi Idan,

Appreciate the effort in offering the below.
However, i could wait until you are done testing from your end for my model.

Do you have any roughly estimated ETA for when will the PRIME Z370-A motherboard get new drivers for Windows 10 1903 (specifically, the Audio driver)?
Meanwhile, i'm refraining from updating the Windows version to 1903 in order to avoid issues that are mentioned on the forum.

05-28-2019, 04:17 PM
The HDA FF00 drivers MoKiChU links above work fine on my Prime z370-A Win 1903.

05-28-2019, 06:07 PM
good to hear, i hope ASUS will pack them/newer up soon :)

05-29-2019, 11:23 AM

Realtek HD Audio drivers (UAD or HDA) are officially compatible with Windows 10 1903/19H1 since version 6.0.8683.1 WHQL.

Latest UAD Drivers for ROG/PRIME/TUF motherboards : https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD)
Latest HDA Drivers for ROG/PRIME/TUF motherboards : https://rog.asus.com/forum/showthread.php?105878-DRIVERS-Realtek-HD-Audio-(HDA)

05-30-2019, 10:53 PM
correct. It has to fix on the OEM website. I did check these on a clean install. just run the upgrade and is done, no need to uninstall or clean reg. these driver has to be send to the OEM. ASAP. I have being taking notes on all issues and so far is running perfect. nest week, since the website is up and running again, i will continue helping all i can or making recommendations