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View Full Version : Asus G751JY problem with USB slots using my iPhone



Vastus9001
06-04-2019, 05:08 AM
So apparently I spent over $1,500 on this laptop and now no matter what usb slot i use it wont detect my iPhone. I can plug my wireless mouse receiver into any of the slots and they work fine but when I want to plug my iPhone in, it doesn't work at all. Anyone have any idea what's happening? I feel like it's sad that this beast of a laptop can't even detect my iPhone.

bazzarooney
06-04-2019, 06:13 PM
So apparently I spent over $1,500 on this laptop and now no matter what usb slot i use it wont detect my iPhone. I can plug my wireless mouse receiver into any of the slots and they work fine but when I want to plug my iPhone in, it doesn't work at all. Anyone have any idea what's happening? I feel like it's sad that this beast of a laptop can't even detect my iPhone.

First off, have you installed itunes? iTunes installs the iphone device drivers.

If iTunes is installed then try a different cable, the cable that apple ships would be the best. I have several cables that will charge but not sync

If itunes is installed and cable is good then try deleting the usb root hubs in device manager, this is my goto fix for USB deviuces not being recognized.