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goldlori
03-01-2012, 10:13 PM
Brand new to this, problems with laptop; Ethernet controller driver not installed, I cannot watch a 3D movie, been having problems with crashing while working with video's. This laptop came loaded with gamer software, some reviews said to reinstall without garbage using retail OS software.
Question how do I fix these issues, I have never formatted or reloaded operating software so I am not familiar with procedure. Next question, can I install windows 7 professional and start over, I have XP programs I would like to run.
Thanks

fuzon1337
03-01-2012, 10:51 PM
Brand new to this, problems with laptop; Ethernet controller driver not installed
Take a look at Asus Support (http://support.asus.com/Download.aspx?SLanguage=en&m=G73Sw&p=3&s=252) (choose your version of the OS 32/64 bit, then go to LAN and download the realtek drivers) And then install the driver.


I cannot watch a 3D movie, been having problems with crashing while working with video's

Which driver do you have installed for your graphic driver? Also does the 3D work at all ? (in games)


This laptop came loaded with gamer software, some reviews said to reinstall without garbage using retail OS software

The asus push a lot of preinstalled programs that you don't need aka bloatware. (scroll down to my thread and you'll find a link to see if you want to uninstall any of the bloatware with good information about what it is)


Next question, can I install windows 7 professional and start over, I have XP programs I would like to run.

If you choose to do a clean install with W7 Pro, then you can use the Asus Support (http://support.asus.com/Download.aspx?SLanguage=en&m=G73Sw&p=3&s=252) site and find the drivers you need for your notebook :)

Also if you want to do a facotry restore or a more detailed info site about where you can download latest drivers for GPU, CPU , Wifi card and so on, take a look at my thread New notebook? Look Here! (http://rog.asus.com/forum/showthread.php?9082-New-notebook-Look-here!)