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View Full Version : G53sx - ix 199v with ASUS SERVICE - Need Help!



vs_5597
03-14-2012, 12:03 PM
Below is my experience with this product and Asus Service.

25th Dec 2011 - Bought this unit which i eager for 2 months in Malaysia.

26th Dec 2011 - After burning out the recovery disc and shut down and after a while when i press the start button. I can hear the hard disk running but the screen remain black.

28th Dec 2011 - Sending for repairing.

17 Feb 2012 - Get back my laptop.

24th Feb 2012 - No sound from built in Speaker but work with ear phone. Try to restore, reinstall audio driver but fail .

3rd March 2012 - Sending for repairing in Singapore Services Center.

3rd March 2012 - Getting Back from Services Center.

12th March 2012 - Speaker with noise sound. Some time working fine and some time not.

Total use time < than 1 month.

Right now i dealing with the Asus hope they can refund to me.

I disappointed with this unit, delay my project and waste my time running to services center and money. It seem like i buying this costly unit is for them to repair.

What i wish is Asus refund to me . Is it possible and how ? I really dissatisfied with their services.