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View Full Version : ROG Zephyrus G15 have a problem with Forza Horizon 4 (app crash)



Narunart
04-24-2020, 03:32 PM
Hi,

My ASUS ROG Zephyrus G15 GA502IU have problem with Forza Horizon 4

First 2nd day that ok.
After that sometime app crash and close.

Thx a lot.

OS : win10 1909
GPU Driver : NVIDIA Geforce V.445.87
ROG Driver : https://www.asus.com/supportonly/GA502IU/HelpDesk_Download/



Dump Summary
------------
Dump File: ForzaHorizon4.exe.11268.dmp : C:\Users\s_nar\AppData\Local\CrashDumps\ForzaHoriz on4.exe.11268.dmp
Last Write Time: 4/24/2020 9:49:53 PM
Process Name: ForzaHorizon4.exe : C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
ForzaHorizon4.exe C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe 0.0.0.0
ntdll.dll C:\Windows\System32\ntdll.dll 10.0.18362.815
kernel32.dll C:\Windows\System32\kernel32.dll 10.0.18362.778
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.18362.815
combase.dll C:\Windows\System32\combase.dll 10.0.18362.815
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.18362.815
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.18362.628
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.18362.295
ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.18362.387
winmm.dll C:\Windows\System32\winmm.dll 10.0.18362.1
ole32.dll C:\Windows\System32\ole32.dll 10.0.18362.693
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.18362.1
advapi32.dll C:\Windows\System32\advapi32.dll 10.0.18362.752
sechost.dll C:\Windows\System32\sechost.dll 10.0.18362.693
gdi32.dll C:\Windows\System32\gdi32.dll 10.0.18362.1
win32u.dll C:\Windows\System32\win32u.dll 10.0.18362.815
gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.18362.778
msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.18362.815
user32.dll C:\Windows\System32\user32.dll 10.0.18362.778
bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.18362.267
vccorlib140_app.DLL C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL 14.22.27810.0
MSVCP140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll 14.22.27810.0
oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.18362.693
VCRUNTIME140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll 14.22.27810.0
CONCRT140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll 14.22.27810.0
winmmbase.dll C:\Windows\System32\winmmbase.dll 10.0.18362.1
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.18362.387
amd_ags_uwp_x64.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\amd_ags_uwp_x64.dll 0.0.0.0
commonEventLoggingLibrary_release_UWPx64_2015.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\commonEventLoggingLibrary _release_UWPx64_2015.dll 0.0.0.0
bink2winrt_x64.uni10.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\bink2winrt_x64.uni10.dll 0.0.0.0
GameChat2.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\GameChat2.dll 0.0.0.0
XAudio2_9.dll C:\Windows\System32\XAudio2_9.dll 10.0.18362.267
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 10.0.18362.387
dxgi.dll C:\Windows\System32\dxgi.dll 10.0.18362.815
D3D12.dll C:\Windows\System32\D3D12.dll 10.0.18362.267
d3d11.dll C:\Windows\System32\d3d11.dll 10.0.18362.387
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.18362.1
devobj.dll C:\Windows\System32\devobj.dll 10.0.18362.387
avrt.dll C:\Windows\System32\avrt.dll 10.0.18362.1
DXCore.dll C:\Windows\System32\DXCore.dll 10.0.18362.1
xrnm.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\xrnm.dll 0.0.0.0
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.18362.1
imm32.dll C:\Windows\System32\imm32.dll 10.0.18362.387
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 10.0.18362.693
SHCore.dll C:\Windows\System32\SHCore.dll 10.0.18362.752
rmclient.dll C:\Windows\System32\rmclient.dll 10.0.18362.267
WinTypes.dll C:\Windows\System32\WinTypes.dll 10.0.18362.815
Windows.UI.dll C:\Windows\System32\Windows.UI.dll 10.0.18362.387
InputHost.dll C:\Windows\System32\InputHost.dll 10.0.18362.387
TextInputFramework.dll C:\Windows\System32\TextInputFramework.dll 10.0.18362.693
CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 10.0.18362.207
CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.18362.1
ntmarta.dll C:\Windows\System32\ntmarta.dll 10.0.18362.1
propsys.dll C:\Windows\System32\propsys.dll 7.0.18362.815
OneCoreUAPCommonProxyStub.dll C:\Windows\System32\OneCoreUAPCommonProxyStub.dll 10.0.18362.752
uxtheme.dll C:\Windows\System32\uxtheme.dll 10.0.18362.449
Windows.Storage.ApplicationData.dll C:\Windows\System32\Windows.Storage.ApplicationDat a.dll 10.0.18362.778
windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.18362.815
profapi.dll C:\Windows\System32\profapi.dll 10.0.18362.693
powrprof.dll C:\Windows\System32\powrprof.dll 10.0.18362.1
umpdc.dll C:\Windows\System32\umpdc.dll 0.0.0.0
shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.18362.1
windowscodecs.dll C:\Windows\System32\windowscodecs.dll 10.0.18362.778
AudioSes.dll C:\Windows\System32\AudioSes.dll 10.0.18362.815
resourcepolicyclient.dll C:\Windows\System32\resourcepolicyclient.dll 10.0.18362.1
Windows.Media.Devices.dll C:\Windows\System32\Windows.Media.Devices.dll 10.0.18362.1
CryptoWinRT.dll C:\Windows\System32\CryptoWinRT.dll 10.0.18362.1
atiadlxx.dll C:\Windows\System32\atiadlxx.dll 26.20.14001.64002
shell32.dll C:\Windows\System32\shell32.dll 10.0.18362.815
cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.18362.1
setupapi.dll C:\Windows\System32\setupapi.dll 10.0.18362.1
psapi.dll C:\Windows\System32\psapi.dll 10.0.18362.1
msctf.dll C:\Windows\System32\msctf.dll 10.0.18362.752
Windows.Devices.Enumeration.dll C:\Windows\System32\Windows.Devices.Enumeration.dl l 10.0.18362.752
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll 10.0.18362.1
Windows.Shell.ServiceHostBuilder.dll C:\Windows\System32\Windows.Shell.ServiceHostBuild er.dll 10.0.18362.1
execmodelproxy.dll C:\Windows\System32\execmodelproxy.dll 10.0.18362.1
wintrust.dll C:\Windows\System32\wintrust.dll 10.0.18362.387
msasn1.dll C:\Windows\System32\msasn1.dll 10.0.18362.1
crypt32.dll C:\Windows\System32\crypt32.dll 10.0.18362.592
UiaManager.dll C:\Windows\System32\UiaManager.dll 10.0.18362.1
windows.ui.core.textinput.dll C:\Windows\System32\windows.ui.core.textinput.dll 10.0.18362.693
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 10.0.18362.1
Windows.ApplicationModel.dll C:\Windows\System32\Windows.ApplicationModel.dll 10.0.18362.1
TargetHardwareProfiler.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\TargetHardwareProfiler.dl l 0.0.0.0
xmllite.dll C:\Windows\System32\xmllite.dll 10.0.18362.295
D3DCOMPILER_47.dll C:\Windows\System32\D3DCOMPILER_47.dll 10.0.18362.1
A-Volute.SonicStudio3DevProps2.dll C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\A-Volute.SonicStudio3DevProps2.dll 2.5.0.62864
Windows.Graphics.dll C:\Windows\System32\Windows.Graphics.dll 10.0.18362.1
ProductInfo.dll C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\P roductInfo.dll 0.0.0.0
DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll 10.0.18362.1
DDORes.dll C:\Windows\System32\DDORes.dll 10.0.18362.1
DefaultDeviceManager.dll C:\Windows\System32\DefaultDeviceManager.dll 10.0.18362.1
Windows.Perception.Stub.dll C:\Windows\System32\Windows.Perception.Stub.dll 10.0.18362.1
nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nva mi.inf_amd64_036f20146ac187ce\nvldumdx.dll 26.21.14.4587
version.dll C:\Windows\System32\version.dll 10.0.18362.1
cryptnet.dll C:\Windows\System32\cryptnet.dll 10.0.18362.1
imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.18362.1
rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.18362.1
nvwgf2umx.dll C:\Windows\System32\DriverStore\FileRepository\nva mi.inf_amd64_036f20146ac187ce\nvwgf2umx.dll 26.21.14.4587
nvspcap64.dll C:\Windows\System32\nvspcap64.dll 3.20.3.63
amdxc64.dll C:\Windows\System32\amdxc64.dll 8.18.10.328
amdxc64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\amdxc64.d ll 26.20.14001.64002
amdihk64.dll C:\Windows\System32\amdihk64.dll 2.0.0.1788
mfplat.dll C:\Windows\System32\mfplat.dll 10.0.18362.719
RTWorkQ.dll C:\Windows\System32\RTWorkQ.dll 10.0.18362.1
D3DSCache.dll C:\Windows\System32\D3DSCache.dll 10.0.18362.1
userenv.dll C:\Windows\System32\userenv.dll 10.0.18362.387
profext.dll C:\Windows\System32\profext.dll 10.0.18362.719
nvapi64.dll C:\Windows\System32\nvapi64.dll 26.21.14.4587
aticfx64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\aticfx64. dll 26.20.14001.64002
atiuxp64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\atiuxp64. dll 26.20.14001.64002
atidxx64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\atidxx64. dll 26.20.14001.64002
apphelp.dll C:\Windows\System32\apphelp.dll 10.0.18362.1
dcomp.dll C:\Windows\System32\dcomp.dll 10.0.18362.752
dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.18362.267
Windows.Media.Playback.MediaPlayer.dll C:\Windows\System32\Windows.Media.Playback.MediaPl ayer.dll 10.0.18362.1
Windows.Media.MediaControl.dll C:\Windows\System32\Windows.Media.MediaControl.dll 10.0.18362.628
MFMediaEngine.dll C:\Windows\System32\MFMediaEngine.dll 10.0.18362.329
Windows.Media.Playback.ProxyStub.dll C:\Windows\System32\Windows.Media.Playback.ProxySt ub.dll 10.0.18362.1
Microsoft.Xbox.Services.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\Microsoft.Xbox.Services.d ll 0.0.0.0
cpprest140_uwp_2_9.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\cpprest140_uwp_2_9.dll 0.0.0.0
Microsoft.Xbox.Input.AdvancedGipWheel.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\Microsoft.Xbox.Input.Adva ncedGipWheel.dll 0.0.0.0
Windows.Gaming.Input.dll C:\Windows\System32\Windows.Gaming.Input.dll 10.0.18362.329
GameControllerInfo.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\GameControllerInfo.dll 0.0.0.0
Windows.StateRepositoryPS.dll C:\Windows\System32\Windows.StateRepositoryPS.dll 10.0.18362.1
Windows.ApplicationModel.Store.dll C:\Windows\System32\Windows.ApplicationModel.Store .dll 10.0.18362.815
winhttp.dll C:\Windows\System32\winhttp.dll 10.0.18362.778
cabinet.dll C:\Windows\System32\cabinet.dll 5.0.1.1
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.18362.815
webservices.dll C:\Windows\System32\webservices.dll 10.0.18362.752
rometadata.dll C:\Windows\System32\rometadata.dll 4.8.3673.0
windows.staterepositorycore.dll C:\Windows\System32\windows.staterepositorycore.dl l 10.0.18362.1
usermgrproxy.dll C:\Windows\System32\usermgrproxy.dll 10.0.18362.1
Windows.Security.Authentication.Web.Core.dll C:\Windows\System32\Windows.Security.Authenticatio n.Web.Core.dll 10.0.18362.815
OneCoreCommonProxyStub.dll C:\Windows\System32\OneCoreCommonProxyStub.dll 10.0.18362.1
vaultcli.dll C:\Windows\System32\vaultcli.dll 10.0.18362.1
BCP47mrm.dll C:\Windows\System32\BCP47mrm.dll 10.0.18362.657
XblAuthTokenBrokerExt.dll C:\Windows\System32\XblAuthTokenBrokerExt.dll 10.0.18362.1
XblAuthManagerProxy.dll C:\Windows\System32\XblAuthManagerProxy.dll 10.0.18362.1
AppXDeploymentClient.dll C:\Windows\System32\AppXDeploymentClient.dll 10.0.18362.815
StateRepository.Core.dll C:\Windows\System32\StateRepository.Core.dll 10.0.18362.1
FirewallAPI.dll C:\Windows\System32\FirewallAPI.dll 10.0.18362.449
dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.18362.815
nsi.dll C:\Windows\System32\nsi.dll 10.0.18362.449
fwbase.dll C:\Windows\System32\fwbase.dll 10.0.18362.449
msxml6.dll C:\Windows\System32\msxml6.dll 6.30.18362.418
dpapi.dll C:\Windows\System32\dpapi.dll 10.0.18362.1
wininet.dll C:\Windows\System32\wininet.dll 11.0.18362.753
sspicli.dll C:\Windows\System32\sspicli.dll 10.0.18362.1
TOKENBINDING.dll C:\Windows\System32\TOKENBINDING.dll 10.0.18362.1
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 10.0.18362.1
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.18362.815
mswsock.dll C:\Windows\System32\mswsock.dll 10.0.18362.815
winnsi.dll C:\Windows\System32\winnsi.dll 10.0.18362.449
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 10.0.18362.1
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 10.0.18362.207
schannel.dll C:\Windows\System32\schannel.dll 10.0.18362.418
mskeyprotect.dll C:\Windows\System32\mskeyprotect.dll 10.0.18362.1
ncrypt.dll C:\Windows\System32\ncrypt.dll 10.0.18362.1
ntasn1.dll C:\Windows\System32\ntasn1.dll 10.0.18362.1
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 10.0.18362.1
threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll 10.0.18362.1
WinRtTracing.dll C:\Windows\System32\WinRtTracing.dll 10.0.18362.1
wpnapps.dll C:\Windows\System32\wpnapps.dll 10.0.18362.778
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivit y.dll 10.0.18362.1
Windows.Web.dll C:\Windows\System32\Windows.Web.dll 10.0.18362.1
execmodelclient.dll C:\Windows\System32\execmodelclient.dll 10.0.18362.1
Windows.System.Profile.SystemId.dll C:\Windows\System32\Windows.System.Profile.SystemI d.dll 10.0.18362.1
Clipc.dll C:\Windows\System32\Clipc.dll 10.0.18362.1
Windows.System.Profile.HardwareId.dll C:\Windows\System32\Windows.System.Profile.Hardwar eId.dll 10.0.18362.1
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll 10.0.18362.86
Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll 10.0.18362.657
Windows.Gaming.XboxLive.Storage.dll C:\Windows\System32\Windows.Gaming.XboxLive.Storag e.dll 10.0.18362.1
XblGameSaveProxy.dll C:\Windows\System32\XblGameSaveProxy.dll 10.0.18362.1
Windows.Networking.dll C:\Windows\System32\Windows.Networking.dll 10.0.18362.1
biwinrt.dll C:\Windows\System32\biwinrt.dll 10.0.18362.1
Windows.Networking.HostName.dll C:\Windows\System32\Windows.Networking.HostName.dl l 10.0.18362.1
certenroll.dll C:\Windows\System32\certenroll.dll 10.0.18362.387
dsparse.dll C:\Windows\System32\dsparse.dll 10.0.18362.1
certca.dll C:\Windows\System32\certca.dll 10.0.18362.1
Wldap32.dll C:\Windows\System32\Wldap32.dll 10.0.18362.449
mlang.dll C:\Windows\System32\mlang.dll 10.0.18362.1
NapiNSP.dll C:\Windows\System32\NapiNSP.dll 10.0.18362.1
pnrpnsp.dll C:\Windows\System32\pnrpnsp.dll 10.0.18362.1
wshbth.dll C:\Windows\System32\wshbth.dll 10.0.18362.1
nlaapi.dll C:\Windows\System32\nlaapi.dll 10.0.18362.693
winrnr.dll C:\Windows\System32\winrnr.dll 10.0.18362.1
Windows.Networking.XboxLive.ProxyStub.dll C:\Windows\System32\Windows.Networking.XboxLive.Pr oxyStub.dll 10.0.18362.1

cl-Albert
04-28-2020, 11:04 PM
Hi,

Welcome to the forums!

Unfortunately, not sure if this has anything to do with the issue you are seeing, but thought you may want to check or follow the thread below if you are not already.

https://rog.asus.com/forum/showthread.php?117593-Sonic-Studio-3-3-16-8-0-and-Forza-Horizon-4-incompatible-(crash)

Blake@ASUS
05-14-2020, 03:11 AM
Hello Narunart,
Was there any update or modification after the 2 days using? and then it started crashing?
When does it usually crash? when your are using certain function?
May I have the gamer version as well?
Thank you.