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View Full Version : [DRIVERS] Realtek USB Audio (MB | Intel 5xx & AMD TRX40)



MoKiChU
05-29-2020, 02:00 PM
Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

SS3|SSVM Extension Driver : 1.3.11.0 WHQL [31/08/2020]
SS3|SSVM VAD Media Driver : 10.38.41.588 WHQL [06/08/2019]
SS3 APO SoftwareComponent Driver : 3.3.1.0 WHQL [29/03/2021]
DTS SU Standalone Extension Driver : 1.6.93.0 WHQL [23/04/2021]

Download : Link (https://mega.nz/file/QZ0iDIAT#UkOZctnZ7r6unpkamL7k2X0F0PtIuh94OHa3jnnEH 1Y)

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS AMD MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

SS3|SSVM Extension Driver : 1.3.11.0 WHQL [31/08/2020]
SS3|SSVM VAD Media Driver : 10.38.41.588 WHQL [06/08/2019]
SS3 APO SoftwareComponent Driver : 3.3.1.0 WHQL [29/03/2021]
DTS SU Extension Driver : 1.1.68.0 WHQL [09/12/2020]
DTS APO4x Service SoftwareComponent Driver : 1.6.11.0 WHQL [18/03/2021]
DTS APO4x Core SoftwareComponent|SoftwareDevice Driver : 1.6.15.0 WHQL [10/03/2021]

Download : Link (https://mega.nz/file/0IMm0JRB#cJXRRZxFEzSXqd8UzZ2XD8kC6BsY1Yg9ubTPi9tPo ls)


ASUS ROG SS3|DTS Sound Unbound Intel/AMD motherboards :


Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio III & Sonic Radar III + DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
- Launch Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer/releases/latest) > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
- Check the box "Force Deletion" then click on the "Delete Driver" button then restart your PC

INSTALL

- Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
- Automatic installation of Realtek Audio Control/Console after rebooting, if not, install it manually : Link (https://www.microsoft.com/store/productId/9p2b8mcsvpln)
- Install Sonic Studio III : Link (https://www.microsoft.com/store/productId/9n81c41dq5sj)
- Install Sonic Radar III (Optional) : Link (https://www.microsoft.com/store/productId/9n42q5xmcxms)
- Install DTS Sound Unbound : Link (https://www.microsoft.com/store/productId/9pj0nkl8mcsj)

UPDATE

- Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Realtek Audio Control/Console + Sonic Studio III & Sonic Radar III + DTS Sound Unbound will be updated automatically via the MS Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

DTSX Ultra Extension Driver : 1.6.93.0 WHQL [23/04/2021]
DTSX Ultra HSA SoftwareComponent Driver : 1.9.1.0 WHQL [11/09/2020]
DTS APO4x Service SoftwareComponent Driver : 1.6.11.0 WHQL [18/03/2021]
DTS APO4x Core SoftwareComponent|SoftwareDevice Driver : 1.6.15.0 WHQL [10/03/2021]

Download : Link (https://mega.nz/file/sM0iDAID#QPji5YweaMoH5M3dP4q036if5N1n447J8xJXehqiW jU)


ASUS PRIME DTS:X Ultra motherboards :


Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
- Launch Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer/releases/latest) > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
- Check the box "Force Deletion" then click on the "Delete Driver" button then restart your PC

INSTALL

- Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
- Automatic installation of Realtek Audio Control/Console after rebooting, if not, install it manually : Link (https://www.microsoft.com/store/productId/9p2b8mcsvpln)
- Automatic installation of DTS:X Ultra, if not, install it manually : Link (https://www.microsoft.com/store/productId/9n0h1m8j1308)

UPDATE

- Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Realtek Audio Control/Console + DTS:X Ultra will be updated automatically via the MS Store.


OS requirements : Windows 10 64 bit 1803/RS4/17134.x or more recent (20xx/VB/1904x.x or more recent for some Third Party drivers).
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx series chipsets with ALC408x codec.
Hardware requirements (AMD) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.




TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer/releases/latest) (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (https://mega.nz/file/kd11WISZ#mBd-IKDz63-dkoVLxHpN4BerYxSi1npxr7cWTkMG-UY) (Right click on "MSI_util_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable Fast Startup (https://www.asus.com/support/FAQ/1031533/) or totally disable hibernation (https://support.microsoft.com/help/920730/how-to-disable-and-re-enable-hibernation-on-a-computer-that-is-running) (Fast Startup included).

enyceedanny
09-20-2020, 05:04 AM
Thanks for keeping this updated. I'm updating every time you do in hopes that the SPDIF output sporadic dropout will be fixed. Thanks!


Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS MB) :

Drivers : 6.3.9600.2258 WHQL [17/07/2020]



Download : Link (https://mega.nz/file/INdCCIaa#Tgu1-B7b18vHRjiStrdOEjLGZM5-yJJrNjsLUvIfeTA)

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra MB) :

Drivers : 6.3.9600.2258 WHQL [17/07/2020]



Download : Link (https://mega.nz/file/oUNQRCBC#lNOS_BvDpvP1k6ytGLgg31CWXqjzM0ZWdenOl3TL_ t4)


Thread updated.

theWanderer521
02-03-2021, 12:39 AM
Hi, I have a ROG STRIX TRX40 MB - I usually see an error "Controls the DTS audio processing object" in Reliability Monitor.

I believe I need to update the driver for that? I wonder which one from your links is right for my MB

Thanks!

Zardoc
02-07-2021, 02:26 PM
Hi There,

I don't have an SS3 MB but rather a Strix Z590-A Gaming WiFi 6 with the same drivers.

I don't know if you can help but I hear a low boom sound from my base spkr when I boot & Windows is not very fast to boot. Also sound doesn't react immediately.

I installed drivers 6.3.9600. I don't have a 5 channel sound box.. All I have are 2 good spkrs. I just bought this rig for video work but I would like to have reasonable sound. From what I heard the chip does have good sound.

Thanks for the help. :)

MoKiChU
02-07-2021, 02:40 PM
Hi, I have a ROG STRIX TRX40 MB - I usually see an error "Controls the DTS audio processing object" in Reliability Monitor.

I believe I need to update the driver for that? I wonder which one from your links is right for my MB

Thanks!

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound AMD motherboard, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS AMD MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.


Hi There,

I don't have an SS3 MB but rather a Strix Z590-A Gaming WiFi 6 with the same drivers.

I don't know if you can help but I hear a low boom sound from my base spkr when I boot & Windows is not very fast to boot. Also sound doesn't react immediately.

I installed drivers 6.3.9600. I don't have a 5 channel sound box.. All I have are 2 good spkrs. I just bought this rig for video work but I would like to have reasonable sound. From what I heard the chip does have good sound.

Thanks for the help. :)

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound Intel motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Zardoc
02-07-2021, 02:54 PM
Thanks for the quick reply,

Call me stupid but were can I see the SS3|DTS Sound Unbound reference. I will try your suggestion.Thanks

MoKiChU
02-07-2021, 03:16 PM
Thanks for the quick reply,

Call me stupid but were can I see the SS3|DTS Sound Unbound reference. I will try your suggestion.Thanks

If your question is how know the audio type of your ASUS ROG Strix Z590-A Gaming WiFi motherboard, you can see in your motherboard specs (https://rog.asus.com/motherboards/rog-strix/rog-strix-z590-a-gaming-wifi-model/spec) :


https://i.ibb.co/SKvFmLt/2021-02-07-160741.png


Note : For information, only ASUS ROG with Intel 5xx series chipsets based motherboards with ALC408x codec use Realtek USB Audio Drivers (UAD), others ASUS motherboards with Intel 5xx series chipsets use Realtek Audio Drivers (UAD).

Zardoc
02-07-2021, 03:26 PM
Thanks for the heads up. I used DDU to uninstall and removed .INF from driver store.

I figured as much about your warning regarding drivers. I was using the UAD drivers on a Z490M and they worked fine. This board is a new ball game.
I told the boys on Station Drivers that these drivers were for USB sound which is not the same at all.

It would be nice if you would share your updated drivers on Station Drivers (i imagine you know them) .
A lot of peeps would appreciate it (At least I do).

One last question, like I mentioned, I don't have a 5ch spkr system, only 2 good spkrs, but I like good sound .

Do I need :
Sonic Studio III
Sonic Radar III (Optional)
Install DTS Sound Unbound

Will any of these packages (if any) will help with my 2 spkr setup for quality sound?

Thanks again. :cool:

Zardoc
02-07-2021, 03:36 PM
OK new problem,

I tried to install Realtek console but got this error

87819

Sorry for the French but it says that windows store ran into a problem.

I rebooted and tried again but no go.

Any suggestions?

MoKiChU
02-07-2021, 04:51 PM
Hi everyone,

@ ASUS ROG SS3|DTS Sound Unbound motherboards users : Due to a major change in the drivers packages architecture, re-download your drivers package (now there is an Intel package if you have a Z590 motherboard or AMD if you have a TRX40 motherboard) & follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Zardoc
02-07-2021, 07:07 PM
Hi everyone,

@ ASUS ROG SS3|DTS Sound Unbound motherboards users : Due to a major change in the drivers packages architecture, re-download your drivers package (now there is an Intel package if you have a Z590 motherboard or AMD if you have a TRX40 motherboard) & follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Thanks for the tip.

I will retry and get back to you. :cool:

Zardoc
02-07-2021, 08:02 PM
Update,

Everything is perfect! Not much change with equalizer and headset but the sound is very good.

Thanks again for the great support! :o

bogdi1988
03-24-2021, 05:56 AM
Which package do you recommend for the Zenith 2 Extreme?

MoKiChU
03-24-2021, 09:27 AM
Which package do you recommend for the Zenith 2 Extreme?

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound AMD motherboard, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS AMD MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Zardoc
03-24-2021, 11:18 PM
Unfortunately these drivers have issues. They slow boot times by almost 10 seconds. You can hear a soft boom from bass when they are loading. To check, just remove the drivers (same way as MoKichu's advice). You will see boot times improve. Doing a boot trace closely shows the lagging is sound driver related.

There is absolutely no information on this driver neither from Realtek or any board maker for that matter.
However, the sound is good but not to the detriment of performance. I have opened a ticket.

Waiting for next driver.

itzjonjon69
04-12-2021, 04:05 AM
Which driver do I need for the Maximus XIII Hero?

itzjonjon69
04-12-2021, 03:27 PM
Hi,

You have an ASUS ROG SS3|DTS Sound Unbound Intel Z590 motherboard, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.
Thank you!

_Emanuel_
04-13-2021, 12:57 PM
Hi,
You have an ASUS ROG ...

Hi,
I have an Asus 590-E gaming wifi and also an issue with the sound (a sudden stop of normal sound replaced by a massive feedback/white noise).
Could you please tell me if the driver from the first post is correct or there is another? Because I would like to exclude a bad driver before searching other solutions.

Thank you!

_Emanuel_
04-13-2021, 05:23 PM
You have an ASUS ROG SS3|DTS Sound Unbound Intel Z590 motherboard, so :

Thank you, I will follow the steps from the first post and use that driver.

I think that it's a driver issue because when the problem occur, if I make a right click on sound icon in the tray and change the Spatial Sound settings, to any other from the list, no matter what, the problem disappears and the sound is returning to normal.

TheBandicoot
04-14-2021, 11:33 AM
So i stumbled across this thread after having multiple issues with the drivers supplied by ASUS and still have one big issue to fix.

First things first: It would be nice if the driver package supplied on the support page for the Z590-E would have had the same descriptions as the ones posted in this thread, because how would i know i'd have to run some install.cmd as admin instead of the setup.exe like any other driver package so far? And why are essential parts of the driver package not supplied as well, why do i have to use the MS store of all things to get the Realtek Audio Console? I have to be honest here, this is quite terrible compared to when the audio drivers contained all software from the get go.

But i digress. After finally getting everything to work, i am left with a quality issue: 5.1 sound is seemingly still being postprocessed from somewhere and i can't find out what it is or why it happens. Sound that comes from the Center channel or a combination with others is modulated in some way when the source of the sound is actually behind, akin to what those various stereo modulations do in order to provide some form of surround experience, but it just sounds tinny, muffled, something like that. I like my sound pure and unmodulated, as i am using a native 5.1 headset with actual drivers for each channel. Having to plug in an ancient Creative soundcard in order to get 5.1 to work properly on a 350 € mainboard is quite a damper on my enjoyment of the product. And it does so with the Windows standard driver, which means its definitely the Realtek drivers that are f*cked up. In my opinion, in the current state it was a bad idea to use that Realtek USB Audio chip. It should have stayed whatever was there before, I am coming from a Z270-F. Moreso, the Realtek Audio Console "Impedance Sensing" assumes my headset, a Roccat Kave with an actual impedance of 32 Ohms, to have an Impedance well beyond 1000 Ohms and there is no way to change that. Changing the Amplify level to "Performance" (down from "Extreme") does help with the sound quality but doesn't fix it.

TL;DR: Please provide me with assistance in order to get rid of any and all post processing on the audio since i am using a 5.1 headset and thus don't need any of it. If that is not possible, please forward this issue to your software development team (or Realtek's, whichever is the right one) so that they make it possible. Or get them to fix the faulty impedance setting / have them make it changeable manually, should my issue actually stem from that.

Yes, i have double and triple checked all options in the Windows sound panel, Realtek Audio Console and Sonic Studio.
Yes, i tried turning each of them off and on again.
Yes, i have completely uninstalled and reinstalled the stuff according to the first post in this thread. I even tried without any of it.
This happens on a completely fresh Windows 10 install, most recent build, most recent patches.

Thanks in advance! Have a nice day and stay safe.

MoKiChU
04-14-2021, 04:40 PM
please forward this issue to your software development team (or Realtek's, whichever is the right one) so that they make it possible. Or get them to fix the faulty impedance setting / have them make it changeable manually, should my issue actually stem from that.

Hi,

I don't work for ASUS, open a ticket with ASUS Support, they will forward to Realtek, A-Volute (SS3) or Xperi (DTS) if necessary.

TheBandicoot
04-14-2021, 10:53 PM
Thanks for the advice! I'll do that.

74lobster
04-15-2021, 08:15 AM
Hi, excuse me, which is the correct drivers set for my motherboard ?

ASUS TUF GAMING Z590-PLUS (https://www.asus.com/Motherboards-Components/Motherboards/All-series/TUF-GAMING-Z590-PLUS/HelpDesk_Download/)


Thanks in advance.

MoKiChU
04-15-2021, 11:23 AM
Hi, excuse me, which is the correct drivers set for my motherboard ?

ASUS TUF GAMING Z590-PLUS (https://www.asus.com/Motherboards-Components/Motherboards/All-series/TUF-GAMING-Z590-PLUS/HelpDesk_Download/)


Thanks in advance.

Hi,

You have an ASUS TUF DTS Custom motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS Custom MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx) (https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(MB-Intel-2xx-3xx-4xx-5xx-amp-AMD-3xx-4xx-5xx))

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

74lobster
04-15-2021, 06:44 PM
Hi,

You have an ASUS TUF DTS Custom motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS Custom MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx) (https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(MB-Intel-2xx-3xx-4xx-5xx-amp-AMD-3xx-4xx-5xx))

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Thank you so much !

itzjonjon69
04-17-2021, 04:15 PM
Not sure what's going on but, after installing the drivers (UAD - ASUS ROG SS3-DTS Intel MB) I downloaded "DTS Sound Unbound" and in the application everything says its "good to go" but when I try to enable "spatial sound" there's no option to enable DTS

itzjonjon69
04-19-2021, 01:52 AM
Hi,

You need to enable it here (underlined in red) from a right click on your Sound tray icon :


https://i.imgur.com/uhP3mbL.png

That's the problem after installing "DTS Sound Unbound" via the Microsoft store that option disappears and only "Dolby Access" shows up :(

Zardoc
04-26-2021, 11:30 PM
Hi, I have installed these new drivers but they still have a bass boom on start. I tried Sonic tools and removed them. I really don't see any quality or value in them.

As for the DTS, Board already supports it. So I am using drivers and that's it. I also had a lagging issue with boot with sonic installed. That's another reason I removed it.

As far as I am concerned the sound with these drivers is good enough. If I want high fidelity I might as well get vinyl and high fidelity tube amplifiers with high quality spkrs.

Since I am not that picky, this is fine as long as it doesn't affect the quality and stability of my Windows. BTW, it's about the same as the old ALC1220. :rolleyes:

https://www.igorslab.de/en/the-old-alc4080-on-the-new-intel-boards-demystified-and-the-differences-from-alc1220-insider/

Zardoc
04-27-2021, 04:36 PM
Just to add to this thread, this driver doesn't fix a thing. Same issues present. :rolleyes:

Falkentyne
04-27-2021, 05:50 PM
One of the big problems I have with this "Realtek USB Audio" chip, which was never present on their older ALC1220(?) chips, is the huge audio lag you get when playing WAV files, when another (e.g. directsound) sound source isn't open at the same time. This is actually a MAJOR problem for me, as a chess master, I often play 1 minute chess on "Internet chess club" with the blizin client (best interface ever), and that client (based on >15 year old tech) plays independent wav files for sound events, like piece moves. But what happens is an almost 1 second lag appears when you move a piece and the sound actually plays, making fast moves skip sounds, making it impossible to hear when your opponent has moved or when your move has completed. This was the SAME issue that I had on the Creative X7, and I spent many fruitless hours trying to report it to Creative and they never fixed it, even despite desperate reports to Creative Singapore and even PM's on Head-fi.

It's worth noting that the Creative Super X-fi Amp does *NOT* have this issue at all. (But having to use headphones all the time with it gets painful for someone with physical disabilities, and using it in 2 speaker mode outputting to a 5.1 desktop speaker setup (only front channels work) is no fun for games; I'm assuming the Creative X3 would be more suitable as it has 5.1 outputs). Also the Sennheiser GSX-1000 likewise does not have this issue.

For both this "USB Audio" and the X7, one workaround to this is to have some sort of game running suspended in the background (like Overwatch), which seems to prevent any of the wav file processing lag. But that's still annoying. Having a video opened and paused in Media Player Classic also is a workaround. The only internet searches that showed anything about this "wav file lag" was to "Enable hardware acceleration" with some older Realtek onboard, but that option isn't 'anywhere to be found with Realtek USB Audio. A user on discord said having discord running stops this from happening too but that didn't work for me (Maybe I need to enable some option in discord, i don't know).

Also the registry edits to change those PerformanceSetting idle thingies to ff ff ff ff, 00 00 00 00 and ff ff ff ff also don't fix the problem either.

Not much more I can say about this.

iisd
04-28-2021, 07:19 PM
I noticed that lag with Windows system sounds (only wav files, mp3 are fine) and test sounds in the speaker options. Also a bad noise gate which often eats the start of sound files.
I was wondering if its just a driver issue or bad implementation by mainboard manufacturers. Guess I have my answer now. Thats shameful.

Falkentyne
04-28-2021, 11:06 PM
I noticed that lag with Windows system sounds (only wav files, mp3 are fine) and test sounds in the speaker options. Also a bad noise gate which often eats the start of sound files.
I was wondering if its just a driver issue or bad implementation by mainboard manufacturers. Guess I have my answer now. Thats shameful.

It's something to do with the Realtek USB audio chip but I have NO idea if it's drivers or firmware. The Creative X7 had the same problem. I am too lazy to hook it up and check the latest firmware to see if it's fixed or not.

What I do know is that the Creative USB Super X-fi Amp, Sennheiser GSX-1000 and (probably also, but I don't own the device, Creative X3), don't have this problem.
And I've never seen this on any add-in slot soundcard, ever.

Bronson
05-14-2021, 09:31 PM
Hello!
I have the ROG MAXIMUS XIII HERO, i just installed your audio drivers the way described in the first thread. But they don't fix my problem: I use a headset with Headphone out and Mic in (totally standard setup) but i also use the "Line in" at the back to connect my TV audio into the PC. Then i click on "Listen to device" at "Line in" so i can hear my TV. Unfortunately now my Mic is recording and i can hear everything i say too (although it is very quiet), just like "Listen to device" but its not set to that, and if i set the "Mic in" to "listen to device" i can hear myself loudly. It seems to me there is crosstalk between "line in" and "Mic in"? can you help me? This worked on my Asus Z490-F flawlessly.

MoKiChU
05-14-2021, 10:48 PM
Hello!
I have the ROG MAXIMUS XIII HERO, i just installed your audio drivers the way described in the first thread. But they don't fix my problem: I use a headset with Headphone out and Mic in (totally standard setup) but i also use the "Line in" at the back to connect my TV audio into the PC. Then i click on "Listen to device" at "Line in" so i can hear my TV. Unfortunately now my Mic is recording and i can hear everything i say too (although it is very quiet), just like "Listen to device" but its not set to that, and if i set the "Mic in" to "listen to device" i can hear myself loudly. It seems to me there is crosstalk between "line in" and "Mic in"? can you help me

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound Intel motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Regarding your mixing issue, check that Sonic Studio Virtual Mixer is disabled : Sonic Studio III > Record Studio > Virtual Mixer > Virtual Mixer : Off

But anyway : Since your issue occurring with drivers from your motherboard support page (and therefore that it is not specific to the drivers that I propose) : Open a ticket with ASUS Support.

Bronson
05-14-2021, 11:44 PM
No, Virtual mixer is OFF and i can still hear myself trough the MIC.

Zardoc
05-15-2021, 02:56 AM
No, Virtual mixer is OFF and i can still hear myself trough the MIC.

I have an open ticket with Asus about these drivers.

They are the worst I have seen since I have been using Realtek on Asus boards. They remind me of the last of the old soundblaster cards that you couldn't get to work with Vista or Win 7.

At least these work but you either have:
1) Boot loading issues (takes 10 seconds more for mobo to boot with these drivers). I removed all sonic and DTS apps
2) Sound scratching with certain digital outputs
3) And now reverb on outputs

The unfortunate part is when you try to communicate with an Asus rep. Well, they Google the info you send because most of them only speak Chinese.

Which makes for very poor communication because of a terrible language barrier. Asus make very good boards but the support exchange is very poor.
I wasted 2 months of run around trying to communicate. At one point I was told to try another driver for the chip. HELLO, there's only one official driver out there on their website. :confused:. Then they told me to use an ALC 1220 driver ???##!!!

Then they said it's normal for the Strix board to boot slower than a Z390 Prime because it has more stuff to boot. I'm talking about a driver, not the bios boot speed.
And let's assume I was talking about boot speed. My Z390 booted faster with the same exact hardware I have on this Strix board except for 2 things. I have a Samsung 980 Pro instead of a 970 Evo and I'm not using a 10600K but an 11700 that has 20 lanes and Pcie 4. Z390 still boots faster.

So, I gave up on trying to communicate with a bunch of people that probably make it a game of trying to test how long your patience will wear. You can't accuse them of not trying to help.
But you can sure as heck accuse them of not trying to understand!!

Way to go ASUS!! :rolleyes:

Bronson
05-15-2021, 07:15 AM
Since your issue occurring with drivers from your motherboard support page (and therefore that it is not specific to the drivers that I propose) : Open a ticket with ASUS Support.

Ok thank you.
I have another question for you: do i need the "sonic suite companion" running in the background?

MoKiChU
05-15-2021, 10:50 AM
...

Hi,

Issues would not be related to the drivers, but rather to the firmware :



Dear all,
We are really sorry.
The new firmwares from realtek still didn't pass the verification.
We will continue to work on it.
Thank you very much.


Ok thank you.
I have another question for you: do i need the "sonic suite companion" running in the background?

Hi,

SS3 Companion has been set up by A-Volute to check/update your version of SS3 app & SS3 APO driver.

For people who follow me, this tool is useless, you can disable the launch of the SS3 Companion on Windows startup via SS3 Companion GUI, but for people who do not follow me, it allows them to have their SS3 app & SS3 APO driver up to date.

Zardoc
05-15-2021, 01:10 PM
Hi,

Issues would not be related to the drivers, but rather to the firmware :



In the 2 months that I have been in talks with Asus, they never mentioned or admitted that there was a firmware issue. Mind you, it would be nice if it were true, but if you can read my post it clearly shows the totally far fetched suggestions made to fix the issue.

itzjonjon69
05-20-2021, 04:24 PM
Hi everyone,



The Third Party DTS SU Standalone Extension Driver have been updated.



The Third Party DTSX Ultra Extension Driver have been updated.


Thread, post & drivers package updated.

Mokichu, whats the difference between Realtek USB Audio and your other thread "[DRIVERS] REALTEK AUDIO (MB | INTEL 2XX/3XX/4XX/5XX & AMD 3XX/4XX/5XX)" which one should I be downloading from for my Maximus XIII Hero?

MoKiChU
05-20-2021, 05:11 PM
Mokichu, whats the difference between Realtek USB Audio and your other thread "[DRIVERS] REALTEK AUDIO (MB | INTEL 2XX/3XX/4XX/5XX & AMD 3XX/4XX/5XX)" which one should I be downloading from for my Maximus XIII Hero?

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound Intel motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.


Regarding your first question, it is indicated in the hardware requirements :



[DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx) (https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(MB-Intel-2xx-3xx-4xx-5xx-amp-AMD-3xx-4xx-5xx))

Hardware requirements (Intel) : ASUS ROG/TUF/PRIME motherboards with Intel 2xx/3xx/4xx/5xx series chipsets (except ROG 5xx ALC408x).


[DRIVERS] Realtek USB Audio (MB | Intel 5xx & AMD TRX40) (https://rog.asus.com/forum/showthread.php?118522-DRIVERS-Realtek-USB-Audio-(MB-Intel-5xx-amp-AMD-TRX40))

Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx series chipsets with ALC408x codec.

MoKiChU
06-02-2021, 04:15 PM
Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

SS3|SSVM Extension Driver : 1.3.11.0 WHQL [31/08/2020]
SS3|SSVM VAD Media Driver : 10.38.41.588 WHQL [06/08/2019]
SS3 APO SoftwareComponent Driver : 3.3.1.0 WHQL [29/03/2021]
DTS SU Standalone Extension Driver : 1.6.93.0 WHQL [23/04/2021]

Download : Link (https://mega.nz/file/QZ0iDIAT#UkOZctnZ7r6unpkamL7k2X0F0PtIuh94OHa3jnnEH 1Y)

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS AMD MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

SS3|SSVM Extension Driver : 1.3.11.0 WHQL [31/08/2020]
SS3|SSVM VAD Media Driver : 10.38.41.588 WHQL [06/08/2019]
SS3 APO SoftwareComponent Driver : 3.3.1.0 WHQL [29/03/2021]
DTS SU Extension Driver : 1.1.68.0 WHQL [09/12/2020]
DTS APO4x Service SoftwareComponent Driver : 1.6.11.0 WHQL [18/03/2021]
DTS APO4x Core SoftwareComponent|SoftwareDevice Driver : 1.6.15.0 WHQL [10/03/2021]

Download : Link (https://mega.nz/file/0IMm0JRB#cJXRRZxFEzSXqd8UzZ2XD8kC6BsY1Yg9ubTPi9tPo ls)

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]


Third Party Drivers :

DTSX Ultra Extension Driver : 1.6.93.0 WHQL [23/04/2021]
DTSX Ultra HSA SoftwareComponent Driver : 1.9.1.0 WHQL [11/09/2020]
DTS APO4x Service SoftwareComponent Driver : 1.6.11.0 WHQL [18/03/2021]
DTS APO4x Core SoftwareComponent|SoftwareDevice Driver : 1.6.15.0 WHQL [10/03/2021]

Download : Link (https://mega.nz/file/sM0iDAID#QPji5YweaMoH5M3dP4q036if5N1n447J8xJXehqiW jU)


Thread updated.

Zardoc
06-02-2021, 10:09 PM
This is as bad a driver as the others. Windows often loads slower lagging waiting for the driver.

You can even hear a bass boom when driver is loading.

Man, I miss my Z270. Never had any issues with sound or loading what a big mess this USB chip was. I usually never buy when a new toy is added, but in my 20 plus years building I fell in the trap and got bitten. :rolleyes:

Realtek has nothing about the chip. Asus says it's all good and a bunch of customers are probably tone deaf, blind or confused. YEAH, RIGHT.

Thanks for the driver MoKiChU :D. It's not your fault. You only post them.

Nuckels
06-02-2021, 11:06 PM
One of the big problems I have with this "Realtek USB Audio" chip, which was never present on their older ALC1220(?) chips, is the huge audio lag you get when playing WAV files, when another (e.g. directsound) sound source isn't open at the same time. This is actually a MAJOR problem for me, as a chess master, I often play 1 minute chess on "Internet chess club" with the blizin client (best interface ever), and that client (based on >15 year old tech) plays independent wav files for sound events, like piece moves. But what happens is an almost 1 second lag appears when you move a piece and the sound actually plays, making fast moves skip sounds, making it impossible to hear when your opponent has moved or when your move has completed. This was the SAME issue that I had on the Creative X7, and I spent many fruitless hours trying to report it to Creative and they never fixed it, even despite desperate reports to Creative Singapore and even PM's on Head-fi.

It's worth noting that the Creative Super X-fi Amp does *NOT* have this issue at all. (But having to use headphones all the time with it gets painful for someone with physical disabilities, and using it in 2 speaker mode outputting to a 5.1 desktop speaker setup (only front channels work) is no fun for games; I'm assuming the Creative X3 would be more suitable as it has 5.1 outputs). Also the Sennheiser GSX-1000 likewise does not have this issue.

For both this "USB Audio" and the X7, one workaround to this is to have some sort of game running suspended in the background (like Overwatch), which seems to prevent any of the wav file processing lag. But that's still annoying. Having a video opened and paused in Media Player Classic also is a workaround. The only internet searches that showed anything about this "wav file lag" was to "Enable hardware acceleration" with some older Realtek onboard, but that option isn't 'anywhere to be found with Realtek USB Audio. A user on discord said having discord running stops this from happening too but that didn't work for me (Maybe I need to enable some option in discord, i don't know).

Also the registry edits to change those PerformanceSetting idle thingies to ff ff ff ff, 00 00 00 00 and ff ff ff ff also don't fix the problem either.

Not much more I can say about this.

Did you manage to find a solution to this? Suffering from the same problem and while it's a minor problem it is very annoying.

octiva
06-07-2021, 02:51 PM
Hi everyone,

@ ASUS ROG SS3|DTS Sound Unbound Intel motherboard with ALC408x codec owners :

- Realtek USB Audio Firmware (UAD - ASUS ROG SS3-DTS Intel MB) :

Firmware : 2.61.9600.69 [21/05/2021]
Download : Link (https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/USB_Audio_FW_Update_Tool_20210521.zip)


yea firmware kill the noise BUT now it startup without sending any sound out .....windows show the sound ........how to fix it Deactivate optic driver in windows and reactivate ...:(

another better option.... disable onboard sound and UNINSTALL this s.h.i.t realtek sound ...... go back to good old CREATIVE soundcard.

RULVFF
06-10-2021, 12:17 AM
yea firmware kill the noise BUT now it startup without sending any sound out .....windows show the sound ........how to fix it Deactivate optic driver in windows and reactivate ...:(

another better option.... disable onboard sound and UNINSTALL this s.h.i.t realtek sound ...... go back to good old CREATIVE soundcard.

I Have the same problem, I need to disable the front jack recognition and change front mic to line in, and then the Speaker and Microphone that is plugged on the back of MB show or need to disconnect Speakers and reconnect to show up, and the MIC magically appear too.

BadBimr
06-11-2021, 03:09 AM
PC was running fine and updated to ASUS Version 6.0.9088.1 from the ASUS website. After reboot PC lagged like crazy. Opening FF or Chrome would take a min or so. Uninstalled and all is fine. Installed the latest from this thread and the same thing happens. It seems as Sonic & Radar is causing the slowdown. Going to an old version (Version 6.0.1.8746 ) that seems to work. Does anyone know of a fix?
Thank You
BB

narsil06
06-11-2021, 03:12 PM
yea firmware kill the noise BUT now it startup without sending any sound out .....windows show the sound ........how to fix it Deactivate optic driver in windows and reactivate ...:(

another better option.... disable onboard sound and UNINSTALL this s.h.i.t realtek sound ...... go back to good old CREATIVE soundcard.

Hello friend,
I have the same issue. And i already replied the post on z590-e sound issue subject.
https://rog.asus.com/forum/showthread.php?123353-Rog-Strix-Z590-E-Gaming-Wifi-sound-issue/page7 #number68
I also contacted local asus service and waiting reply for lots of days days. No reply.
I am not glad to purchase this motherboard.
Old one z97 mark s has not any this issue (Card from 7 years ago.)

i doubt if Asus is advancing or regressing technology.
If This is from realtek, not from asus, this is none of our business as customers. needs to be supported. I sent a private message to admin and moderator, it was not even read to reply.
If you upgrade sound firmware, you can't return old firmware. I don't suggest upgrade firmware.

octiva
06-11-2021, 04:39 PM
Hello friend,
I have the same issue. And i already replied the post on z590-e sound issue subject.
https://rog.asus.com/forum/showthread.php?123353-Rog-Strix-Z590-E-Gaming-Wifi-sound-issue/page7 #number68
I also contacted local asus service and waiting reply for lots of days days. No reply.
I am not glad to purchase this motherboard.
Old one z97 mark s has not any this issue (Card from 7 years ago.)

i doubt if Asus is advancing or regressing technology.
If This is from realtek, not from asus, this is none of our business as customers. needs to be supported. I sent a private message to admin and moderator, it was not even read to reply.
If you upgrade sound firmware, you can't return old firmware. I don't suggest upgrade firmware.

asus support is S.H.i.T the told me to wait for a FIX in forum

I sold my ASUS 590e motherboard for 100$ ...got another motherboard from ANOTHER firm with ZERO sound option and a good creative soundcard

narsil06
06-13-2021, 09:13 AM
asus support is S.H.i.T the told me to wait for a FIX in forum

I sold my ASUS 590e motherboard for 100$ ...got another motherboard from ANOTHER firm with ZERO sound option and a good creative soundcard

Hello friend, thank you for replying.
Could you please send private message for motherboard brand and model?
I also want to change motherboard.
Asus has not solve this issue
I don't recommend ALC4080 motherboards..

MoKiChU
06-13-2021, 03:17 PM
PC was running fine and updated to ASUS Version 6.0.9088.1 from the ASUS website. After reboot PC lagged like crazy. Opening FF or Chrome would take a min or so. Uninstalled and all is fine. Installed the latest from this thread and the same thing happens. It seems as Sonic & Radar is causing the slowdown. Going to an old version (Version 6.0.1.8746 ) that seems to work. Does anyone know of a fix?
Thank You
BB

Hi,

You have an ASUS ROG SS3 motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx) (https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(MB-Intel-2xx-3xx-4xx-5xx-amp-AMD-3xx-4xx-5xx)).

- Follow scrupulously your CLEANUP process
- Use this SS3 Cleaner tool (https://mega.nz/file/IUVBjK4L#7SA60S3fbKgTMMm8057FCDR8Ayvt3nILp6Jy1zvxJ _o) (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
- Follow scrupulously your INSTALL process.

For the next drivers packages that I would release, you will can directly follow the UPDATE process.

Bronson
06-17-2021, 01:50 PM
Hei!
@MoKiChU is there any news on a proper and bug free driver coming soon?

MoKiChU
06-17-2021, 05:34 PM
- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra MB) :

Drivers : 6.3.9600.2286 WHQL [09/04/2021]

Hi everyone,

The Third Party DTS SU Standalone Extension Driver/DTSX Ultra Extension Driver have been updated.


Thread, post & drivers package updated.

Nuckels
06-18-2021, 12:11 PM
Hi, I have a Z590-E gaming wifi motherboard running the latest drivers posted here and there is a very annoying audio delay with wav files and netflix. For example the error sound of windows, or when you click on the volume slider. This sound will be delayed if no other audio is playing like a videogame being on in the background or youtube. This occurs on a fresh install and other people in this thread have posted a similar experience, while minor it is just annoying as hell as even netflix will delay resuming play after pausing if no other audio application is active.

Any advice be appreciated albeit it seems like a driver problem.

MoKiChU
06-18-2021, 02:39 PM
Hi, I have a Z590-E gaming wifi motherboard running the latest drivers posted here and there is a very annoying audio delay with wav files and netflix. For example the error sound of windows, or when you click on the volume slider. This sound will be delayed if no other audio is playing like a videogame being on in the background or youtube. This occurs on a fresh install and other people in this thread have posted a similar experience, while minor it is just annoying as hell as even netflix will delay resuming play after pausing if no other audio application is active.

Any advice be appreciated albeit it seems like a driver problem.

Hi,

If your issue occurring with drivers from your motherboard support page (and therefore that it is not specific to the drivers that I propose) : Open a ticket with ASUS Support.

Nuckels
06-19-2021, 12:28 AM
Hi,

If your issue occurring with drivers from your motherboard support page (and therefore that it is not specific to the drivers that I propose) : Open a ticket with ASUS Support.

Will do, they occur on those drivers as well so.