PDA

View Full Version : Aura Creator does not work with the latest version of Armoury Crate [Resolved]



Crystalyne
06-22-2020, 12:46 PM
Hey,

Aura Creator isn't working with the latest version of Armoury Crate, just displays this error. Already verified the services are installed correctly and running.

AC Version: 2.7.13.0
Aura Creator version: 1.3.2

85371

valenone
07-05-2020, 03:38 AM
I'm using ASUS ROG Strix X570-F,

AURA Creator 1.3.2 NOT working with Armoury Crate 2.7.13.0

Armoury Crate 2.7.13.0 has detected ARGBs for the motherboard, memory and addressable headers

OS: Windows 10 version 2004

85509

MasterC@ROG
07-08-2020, 08:42 AM
For those who are experiencing this issue after installing Windows update 2004, please PM me to resolve an ROG Live Service error which occurs while opening AURA Creator. An Aura Creator reset tool will be provided.

magnus471
07-13-2020, 11:00 AM
After windows 2004 update I got some problem with Aura Creator beta on ROG Zephyrus S17 GX701LXS.
I've sent a pm with log and results of tool linked.
Please send me Aura Creator reset tool to me too.

sebsolace
07-17-2020, 09:32 PM
For those who are experiencing this issue after installing Windows update 2004, please PM me to resolve an ROG Live Service error which occurs while opening AURA Creator. An Aura Creator reset tool will be provided.

PM sent

valenone
07-19-2020, 12:22 AM
Hey,

Aura Creator isn't working with the latest version of Armoury Crate, just displays this error. Already verified the services are installed correctly and running.

AC Version: 2.7.13.0
Aura Creator version: 1.3.2

85371

I did a clean Windows 10 version 2004 install, all Armory Crate and Aura Creator feature works for my setup i.e. ROG Strix motherboard ARGB, ram ARGB, fans ARGB and ROG Strix mouse RGB.

Clean install = wipe out C drive completely and it's SSD, hence Windows 10 install is pretty quick.

sebsolace
07-19-2020, 09:51 PM
I did a clean Windows 10 version 2004 install, all Armory Crate and Aura Creator feature works for my setup i.e. ROG Strix motherboard ARGB, ram ARGB, fans ARGB and ROG Strix mouse RGB.

Clean install = wipe out C drive completely and it's SSD, hence Windows 10 install is pretty quick.

People have reported that this method is only a temporary fix (that doesn't always work). In time, the bugs start to reappear all over again. Personally, reinstalling an OS because of bad software code is not acceptable.

valenone
07-20-2020, 04:47 AM
People have reported that this method is only a temporary fix (that doesn't always work). In time, the bugs start to reappear all over again. Personally, reinstalling an OS because of bad software code is not acceptable.


I already wasted several hours in my attempts to get Armoury Crate to work when re-install WIndows method can be quicker.

I used the uninstall all ASUS software, delete the LightingService folder, delete all ASUS software folders and CCleaner method for each Armoury Crate installs.

Armoury Crate was working for my system a few days ago until I plugged in ROG mouse with Aura RGB support which caused Armoury Crate software update cycle.

Before ROG mouse incident, my PC's RGB issue is with Aura Creator which can't see the motherboard's RGB features.

After RGB mouse incident, Armoury Crate doesn't work.

I tried Lighting_Control_1.07.79 and it doesn't work.

After wasting about 4 hours on Friday and 6 hours on Saturday, I decide on the nuclear option with clean WIndows 10 version 2004 install.

I have another gaming PC with a letter M vendor for the Z390 motherboard and RTX 2080 Ti GPU RGB stack.

Most of my user-generated data are on NAS backup, OneDrive cloud storage and Windows 2012 R2 Server machine (motherboard with G vendor), hence wiping out Windows are not large issue for me.

Arokhantos
07-21-2020, 08:11 PM
Reinstalling os is bad method of fixing things, you never know cause you never learn to fix it, the cause is recent updates that been pushed only asus knows, they can back track to where the issue did not exist and compare the changes between update and start reverting them one by one to find culprit it takes time but honestly they should know better and test this anyway before rolling out a broken update to everyone.

sebsolace
07-22-2020, 09:34 PM
I have reinstalled Armoury Crate from https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download after following the instructions on how to uninstall from https://www.asus.com/support/FAQ/1041654 and I am now able to control all of my devices aura sync functions. As well, aura creator is seeing all my devices thus giving me full control to edit. I have yet to restart my system so I am not sure if the profiles will carry over.

wilgo
08-01-2020, 11:05 PM
After installing the Aura without any problem, it seems like the effects I choose only works for a few secs, then back to default.

No matter if I use the armoury crate or Aura it don't want to keep the settings at all.

What to do..... ????

Wilgo/Denmark

MasterC@ROG
08-04-2020, 04:12 AM
After installing the Aura without any problem, it seems like the effects I choose only works for a few secs, then back to default.

No matter if I use the armoury crate or Aura it don't want to keep the settings at all.

What to do..... ????

Wilgo/Denmark

Is there a particular reason why you are running both Armoury Crate and Aura?
For Armoury Crate issues, please go to this thread and provide some screenshots:
https://rog.asus.com/forum/showthread.php?119789-Armoury-crate-v3-0-4-0-report-here-if-any-issues/

valenone
08-18-2020, 10:52 AM
Reinstalling os is bad method of fixing things, you never know cause you never learn to fix it, the cause is recent updates that been pushed only asus knows, they can back track to where the issue did not exist and compare the changes between update and start reverting them one by one to find culprit it takes time but honestly they should know better and test this anyway before rolling out a broken update to everyone.

It's not my job to learn and fix ASUS's Aura Sync. I'm not a developer for Aura Sync. Hint, I don't have access to Aura Async's and Lighting Service's source code and documentation.

I wasted more than 10 hours for Aura Sync issues while my second gaming PC with M*I Mystic ARGB competition is runing fine.

KennV
11-17-2020, 06:16 PM
After windows 2004 update I got some problem with Aura Creator beta on ROG Zephyrus S17 GX701LXS.
I've sent a pm with log and results of tool linked.
Please send me Aura Creator reset tool to me too.

Having the same problem on ROG Strix G731G. Will PM