PDA

View Full Version : How do I uninstall armory crate? [RESOLVED]



happyluckbox
07-22-2020, 06:35 PM
Whenever I try to uninstall from Windows I get a language prompt that is not in English. I also see other people complaining that they have to dig into windows registry in order to fully uninstall all the drivers. I don't understand why it has to be so hard to uninstall armoury crate... Does anybody have a guide?

sebsolace
07-22-2020, 07:44 PM
Whenever I try to uninstall from Windows I get a language prompt that is not in English. I also see other people complaining that they have to dig into windows registry in order to fully uninstall all the drivers. I don't understand why it has to be so hard to uninstall armoury crate... Does anybody have a guide?

https://www.asus.com/support/FAQ/1041654/#1.%20[Armoury%20Crate]%20Installation/Uninstallation

Arokhantos
07-22-2020, 08:36 PM
From my own experience if you uninstall it and all services it comes with wont reinstall properly again they really need to provide a uninstaller that actually cleans it up properly without breaking future reinstallation.

MadaDETuge
07-22-2020, 10:08 PM
Whenever I try to uninstall from Windows I get a language prompt that is not in English. I also see other people complaining that they have to dig into windows registry in order to fully uninstall all the drivers. I don't understand why it has to be so hard to uninstall armoury crate... Does anybody have a guide?

What I heard is that Asus is gonna develop and publish an "Armoury Crate Uninstaller: within the next two weeks. You can either wait for the uninstaller or try to learn some Chinese. Lol, it's a useful life skill for you. You can either use "Revo Uninstaller" to uninstall anything that is associate with Asus

nbtc971
07-23-2020, 01:12 AM
What I heard is that Asus is gonna develop and publish an "Armoury Crate Uninstaller: within the next two weeks. You can either wait for the uninstaller or try to learn some Chinese. Lol, it's a useful life skill for you. You can either use "Revo Uninstaller" to uninstall anything that is associate with Asus

Not to doubt you but, where did you hear about an uninstaller? Can I have a link or something I'd like to review it.

Arokhantos
07-23-2020, 07:21 AM
Uninstaller is something app should include by default right in app uninstall section where it uninstalls and cleans all remnants without breaking future install, the point of uninstalling is to reinstall sometimes where it works just like intended out of the box not using any previous settings that had issues for example

MadaDETuge
07-23-2020, 03:31 PM
Not to doubt you but, where did you hear about an uninstaller? Can I have a link or something I'd like to review it.

I'm in a Chinese customer Feedback online group led by Asus. The engineer told me that there are many issues happening because we accidentally delete something we shouldn't during the uninstalling process so they decided to make an uninstaller. Once they publish it to us, I will post it here. The latest news is that they are testing the uninstaller rn.

Arokhantos
07-23-2020, 04:03 PM
Asus rep should post uninstaller them self makes it more trust worthy

MasterC@ROG
07-23-2020, 05:57 PM
An uninstaller is in the works :D


Not to doubt you but, where did you hear about an uninstaller? Can I have a link or something I'd like to review it.

nbtc971
07-24-2020, 04:14 AM
I'm in a Chinese customer Feedback online group led by Asus. The engineer told me that there are many issues happening because we accidentally delete something we shouldn't during the uninstalling process so they decided to make an uninstaller. Once they publish it to us, I will post it here. The latest news is that they are testing the uninstaller rn.

Thanks to you and MasterC.

I think I got most of it using a registry tool to search out keywords and remove, but I doubt I got 100% of it. Would be nice to have an official uninstaller that works.

Arokhantos
07-24-2020, 07:22 AM
Whenever i tryit to uninstall it my self reinstall never worked had remnants left and glitched out again just like before i uninstalled, and if i try to delete unused folders it breaks even further, this uninstall tool should be default uninstaller in future to if had issues with rgb software before like iCUE except it only gave me headache for only an hour.

If an app installs 10 different apps the app should uninstall everything not have 10 different uninstallers that leave remnants and a mess behind that cant be cleaned up properly cos it has remnants everywhere.

It took me 6 hours today to reinstall everything and configure it to further add on annoyance i am sure you know how broken windows 10 microsoft store is if you install those apps on another drive it wont let you manually delete those folders take up space and reinstalling on same drive it will not recognize those folders, giving you nothing more then only the option to do a full format on the drive which makes you lose entire gaming libary, and a whole bunch of write cycles on your ssd, you may say that is not your fault but it is your fault since your app is so broken that the only way to fix it right now is to do a clean install, a uninstall tool should always be avaible to fix your mess, even for future updates if your standard uninstall procodure does not work.

ScrimpyTulip788
10-19-2020, 12:41 PM
An uninstaller is in the works :D

Following this up; is the uninstaller still coming? Any idea when? I'd rather avoid a reinstall of my Windows just to get Armoury Crate working.

MasterC@ROG
10-22-2020, 11:28 AM
The uninstaller is definitely coming. Unfortunately I cannot provide any more info at this point in time.

DmitriyS
10-23-2020, 12:08 PM
Hello! When will the ROG Armory and Armory crate uninstaller appear? give a link?

Crystalyne
10-25-2020, 07:56 PM
Where's this uninstaller?

Or do I need to perform an exorcism on my PC to get this ASUS crapware off of it?
I'm so done with waiting for AC to work. It's not. Here's a tip for any ASUS engineer reading this:
If your software hasn't worked from day one until now, you'd be better off throwing the entire thing out and starting again than trying to patch something that's stupidly broken

(e.g. why you'd never sail on the Titanic today, because it's rusted away. That's what AC is, although it never left port without disintegrating).

MasterC@ROG
10-26-2020, 10:23 AM
I do have some good news guys, an uninstaller will be ready by mid-November.

andjayik
10-26-2020, 02:06 PM
i will never install it again!! My rgb don't work properly i have to manually change the colours everytime the computer boots up.

MasterC@ROG
10-29-2020, 09:49 AM
The Armoury Crate uninstaller, here's the link:
https://drive.google.com/file/d/1rZkq9KjFM8e0KT0DHM3Pu01ymx-5tWni/view?usp=sharing

RobertoSampaio
10-30-2020, 10:54 PM
I have a maximus xii formula and Armoury Crate never works fine for OLED.
I always have to open it and charge the OLED configuration. Now I'll try to remove and reinstall. I'll tell you if it woks after that.

RobertoSampaio
10-30-2020, 11:18 PM
Uninstall was fine....
But I'm trying to reinstall and the installation never ends... It went about 40% and stopped.

RobertoSampaio
10-31-2020, 12:11 AM
- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2020-10-31T00:08:02.0364422Z

EventRecordID 1813

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer PC-ROBERTO

Security


- EventData

ArmourySwAgent.exe
1.0.0.13
5f7c2bb8
KERNELBASE.dll
10.0.19041.572
979ddb1d
c0020001
00129ab2
3ed4
01d6af18b251d01d
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgen t.exe
C:\WINDOWS\System32\KERNELBASE.dll
faf9d9e4-dcfd-42d5-a3e6-c0388dcfb519


- EventID 1026

[ Qualifiers] 0

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2020-10-31T00:08:01.8808577Z

EventRecordID 1812

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer PC-ROBERTO

Security


- EventData

Aplicativo: ArmourySwAgent.exe Versão do Framework: v4.0.30319 Descrição: O processo foi terminado devido a uma exceção sem tratamento. Informações da Exceção: código da exceção c0020001, endereço da exceção 76DE9AB2 Pilha:

RobertoSampaio
10-31-2020, 12:33 AM
I give up!


Aplicativo: ArmourySwAgent.exe
Versão do Framework: v4.0.30319
Descrição: O processo foi terminado devido a uma exceção sem tratamento.
Informações da Exceção: código da exceção c0020001, endereço da exceção 75BD9AB2



Nome do aplicativo com falha: ArmourySwAgent.exe, versão: 1.0.0.13, carimbo de data/hora: 0x5f7c2bb8
Nome do módulo com falha: KERNELBASE.dll, versão: 10.0.19041.572, carimbo de data/hora: 0x979ddb1d
Código de exceção: 0xc000041d
Deslocamento da falha: 0x00129ab2
ID do processo com falha: 0x3ddc
Hora de inÃ*cio do aplicativo com falha: 0x01d6af1a972d830c
Caminho do aplicativo com falha: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgen t.exe
Caminho do módulo com falha: C:\WINDOWS\System32\KERNELBASE.dll
ID do Relatório: 46962f35-e34d-4696-b691-060dc9a23119

MasterC@ROG
11-12-2020, 10:54 AM
Here's a link to the uninstallation tool:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip