PDA

View Full Version : GX701LXS - Cannot get video/boot after enabling Discrete graphic/G-sync



Solar Macharius
08-25-2020, 02:22 PM
I noticed that some update flipped the laptop into using the Intel graphics so I told Armoury Crate to enable Discrete graphics and G-sync. It rebooted the laptop and now the display is dark. I can't even get into the BIOS. I tried the tricks on the support site to get into Windows Recovery Mode. I even tried hooking up an external monitor via HDMI and can't get display on that either.

Does anyone have any suggestions?

magnus471
08-25-2020, 02:33 PM
I noticed that some update flipped the laptop into using the Intel graphics so I told Armoury Crate to enable Discrete graphics and G-sync. It rebooted the laptop and now the display is dark. I can't even get into the BIOS. I tried the tricks on the support site to get into Windows Recovery Mode. I even tried hooking up an external monitor via HDMI and can't get display on that either.

Does anyone have any suggestions?

It happened to me and I had to RMA and wait two weeks to get repaired motherboard.

Solar Macharius
08-25-2020, 02:44 PM
It happened to me and I had to RMA and wait two weeks to get repaired motherboard.

Wow. Did they say what was wrong with the original motherboard that caused this to happen?

magnus471
08-25-2020, 03:28 PM
Wow. Did they say what was wrong with the original motherboard that caused this to happen?

Nope.

Solar Macharius
08-25-2020, 04:23 PM
Nope.

I just spoke to ASUS tech support and they said to RMA it or replace it via Amazon (the seller) :eek:

Solar Macharius
08-25-2020, 09:16 PM
Update: Amazon is sending me a replacement. I hope I have more luck with this one.

liplenny26
08-28-2020, 03:22 PM
It happened to me and I had to RMA and wait two weeks to get repaired motherboard.


since yesterday my HDMI as well didn't work with the 4k TV's
It's 50-50 worked with FHD resolution.

but 4k resolution stopped to work on TV.
just no signal..

you had this problem?
and how the repair was?

they replaced the motherboard?
they applied liquid metal again?