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Tukino
11-05-2020, 09:33 AM
Hi,

The ROG key button on my GL503GE is not working out of sudden along with the volume and mute mic button.

I attached the image which buttons are not working
86735

I have tried to uninstall and re-install the ROG Gaming Centre (v 2.6.1), the ROG Gaming centre application can be run by clicking the icon, but the ROG key button cannot work.

Please advise if there's a solution for this.

Thanks a lot

Blake@ROG
11-06-2020, 07:36 AM
Hello Tukino,
May you reinstall the ASUS keyboard hotkey driver(ATK Package) as well?
Thank you.

Tukino
11-06-2020, 09:37 AM
I have re installed the ATK keyboard hotkey driver (v 2.0.5.0) and nothing change.

The ROG key, volume and mic mute key still not functioning.

I just realised that the ROG key icon is missing in the ROG gaming centre
86738

Please advise if any other solution

Thanks a lot

Blake@ROG
11-10-2020, 06:01 AM
Hello Tukino,
And the other function keys are working fine?
The F1 F2...
If so, please kindly send your device to service center to check on the hardware.
Thank you.

Tukino
12-05-2020, 04:15 AM
What about the missing ROG key button in the ROG gaming centre, any idea? I have installed the newest version of the ROG gaming centre v.2.7.0

Thanks a lot for the input

Adithyahm24
02-26-2021, 04:54 PM
What about the missing ROG key button in the ROG gaming centre, any idea? I have installed the newest version of the ROG gaming centre v.2.7.0

Thanks a lot for the input

is this issue resolved bcz i too got same issue on same laptop gl503ge after resetting pc