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View Full Version : Asus ROG Delta Headphones MIC problem



IvayloStrix
02-12-2021, 07:06 PM
Recently, when I use the voice chat in any game after every first boot my pc/laptop, headphone mic is really low. Repluging it fixes the problem, doesn`t matter if I use usb C or the adapter extension (normal usb3.0/2.0). Is this problem fixable or I have to unplug the connector and plug it every time I boot my pc ? I have all new drivers available installed, newest version of windows, bios, everything possible. Overal the headphones are 10/10, except this little problem that I have :o

2) I installed sonic studio and now my sound effects are not working in armoury crate. I reinstalled drivers, programs, rebooted my system couple times, changed the usb cable (usb c), nothing works.... Now I can`t change Sound Optimization stuff - nothing is working. virtual surround, equalizer, bass boost etc. Please someone tell me how can I fix this ? I even reinstalled the firmware of the headset-same....

IvayloStrix
02-16-2021, 08:10 PM
87877

IvayloStrix
03-31-2021, 08:59 AM
no solution till today

Blake@ROG
04-23-2021, 06:12 AM
Hello Ivaylo,
What kind of pc/laptop are you using? which model is it?
Does this issue happen on other pc/laptop?
and does this issue happen in video call? or just in specific game?
Thank you.

Asuslogie
04-23-2021, 06:38 AM
I tought i was the only one having this problem...
Like since a month or 2 / 3 ago my mic is always low when i enter a discord server, people have to crack up there volume to hear me better.
After i replug my usb my mic is working perfectly again.

Now since this week its starting to become worser and worser... after i replug i can use my mic for +/- 5 minutes before its getting shut down and won't work anymore untill i replug the usb cable (i even change it on different ports to see if the problem stays) and it is..

I've been very gently and taking care of my headset the past 2 years but yesterday i've almost threw my headset out because of this frustrating problem.
So please asus fix the drivers!

Blake@ROG
04-27-2021, 06:12 AM
Hello Asuslogie,
Does the issue happen on another headset? or another PC?
And only using Discord having such issue? or any video call?
Thank you.

Apocalypzer
04-28-2021, 12:56 PM
Same problem here, except there is absolutly no sound from the mic anywhere.

The version of microphone observed in the App Armoury Crate is 00000 ? i think the micro-software dedicated to the microphone is ****ed up.

Need an hotfix right now !

thomas_yiu@ROG
05-01-2021, 12:03 AM
Hello, We are working on this issue and get back to all you. Thank you

thomas_yiu@ROG
05-04-2021, 06:49 PM
Hello everyone, we just release the new ROG Delta firmware today 5/4/2021.
https://dlcdnets.asus.com/pub/ASUS/Accessory/Headset/ROG_Delta/ROG_Headset_V0045.zip
Please see if you all update it and see if it fixes your issues. Thanks
Thomas

MuseMKR
05-04-2021, 11:14 PM
Mic is still not working after Firmware update 0045. I have already done a complete reinstall of Armory Crate, Realtek drivers, Sonic Radar 3 and Sonic Studio 3.

Apocalypzer
05-05-2021, 12:37 PM
it doesn't work with Rog Delta S..

thomas_yiu@ROG
05-05-2021, 09:43 PM
Mic is still not working after Firmware update 0045. I have already done a complete reinstall of Armory Crate, Realtek drivers, Sonic Radar 3 and Sonic Studio 3.
After firmware update and still have an issue ,unplug and plug the ROG Delta; test on another USB port, test on another computer to verify that it is Delta having the issue
If microphone still doesn't work on another system, the microphone is malfunctioning. RMA the Delta if nothing works!

Asuslogie
05-13-2021, 07:54 AM
Ok.. so for now my mic seems to work 60% of the time but now i have no idea what the cause is that destroyed my headset's sound optimization but i can't edit/use my profiles to have better sounds in armoury crate they all sound the same no matter what i choose...

MrAgapiGC
05-14-2021, 10:17 PM
Recently, when I use the voice chat in any game after every first boot my pc/laptop, headphone mic is really low. Repluging it fixes the problem, doesn`t matter if I use usb C or the adapter extension (normal usb3.0/2.0). Is this problem fixable or I have to unplug the connector and plug it every time I boot my pc ? I have all new drivers available installed, newest version of windows, bios, everything possible. Overal the headphones are 10/10, except this little problem that I have :o

2) I installed sonic studio and now my sound effects are not working in armoury crate. I reinstalled drivers, programs, rebooted my system couple times, changed the usb cable (usb c), nothing works.... Now I can`t change Sound Optimization stuff - nothing is working. virtual surround, equalizer, bass boost etc. Please someone tell me how can I fix this ? I even reinstalled the firmware of the headset-same....

I know these issue. As far i know there is only 1 way to fix it! is silly. unplug and replug.
it iwll be ok once you restart the pc. These will go away once you turn off the psu or erp is active on the bios.

Paul Gil
05-29-2021, 05:41 AM
I have the same problem with mic. Only unplug and plug in is working. It's a pity that such decent headphones have such a problem. Even full window reinstall is not helping:(

mysquen
05-29-2021, 09:38 AM
After firmware update and still have an issue ,unplug and plug the ROG Delta; test on another USB port, test on another computer to verify that it is Delta having the issue
If microphone still doesn't work on another system, the microphone is malfunctioning. RMA the Delta if nothing works!

Working on the "Version 0039_beta" Headphone BIOS version.

Problem is the Firmware, NOT hardware.

n0xlf
07-05-2021, 09:43 PM
I'll add a "me too" to the thread..

GreyWolfCalgary
07-11-2021, 03:01 AM
I have tried everything uninstall, reinstall and reinstalled the operating system software which is MS windows pro 64 bit.

I have found that the unplug and plugin is the only remedy for my microphone problem.

Sure would like a fix for this.

Thank you for your time.

MasterC@ROG
07-20-2021, 08:33 AM
Can you please record and generate 2 log then PM me? (upload to cloud and provide the links)
One log recording when the mic is fine, and one when it's not. Appreciate it.

Instructions for recording and generating logs:
https://rog.asus.com/forum/showthread.php?124410-Armoury-Crate-v4-1-6-0-Report-here-if-any-issues



I have tried everything uninstall, reinstall and reinstalled the operating system software which is MS windows pro 64 bit.

I have found that the unplug and plugin is the only remedy for my microphone problem.

Sure would like a fix for this.

Thank you for your time.