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View Full Version : ROG STRIX GO 2.4Ghz Random beep



khacpm
04-13-2021, 01:15 PM
while listening to music, random beep sound appear, don't know if that is battery percentage notification sound or what
music stop -> beep -> music continue
more likely disconnected

Silent84
04-14-2021, 09:55 AM
:mad: they got more issues then that sir, like disconnects!

thomas_yiu@ROG
04-15-2021, 01:01 AM
while listening to music, random beep sound appear, don't know if that is battery percentage notification sound or what
Sorry to hear that. Does it beep randomly wired or wireless? If it is wireless, did you fully charge it before use. It takes 3 hours to fully charge it.
Please wired the ROG STRIX and updating the firmware (if any) in Armoury Crate. Hope that helps!

Silent84
04-15-2021, 07:47 AM
the headset are just broken, "fully charge" ;) you can do better than that, that its a fix right there, thank you for your support! for now on we will full charge the headset to work! @khacpm look for other headset, everything is better than asus, i will change them in the future, and i will never ever buy something from Asus again!

khacpm
04-28-2021, 07:24 AM
updated to latest firmware, the sound still there
the beep random about 1-2 hour a time even wire or wireless

thomas_yiu@ROG
04-29-2021, 11:13 PM
hello everyone, sorry to hear that. We will work internally and get back to you'll. Good day.

Silent84
05-01-2021, 06:30 AM
hello everyone, sorry to hear that. We will work internally and get back to you'll. Good day.

So we get another firmware that is useless?:mad:

thomas_yiu@ROG
05-06-2021, 02:45 AM
Hi,

I confirm internally and this is the sound of disconnection and reconnection *
This will be improved in the next version of FW. Thanks
Thomas

Silent84
05-06-2021, 11:55 AM
[QUOTE=thomas_yiu@ROG;833707]Hi,

I confirm internally and this is the sound of disconnection and reconnection *
This will be improved in the next version of FW. Thanks
Thomas[/Now, this is what i want to see, thank you, if you fix them, i will love you men! Much appreciated, they are very annoying so you know!

thomas_yiu@ROG
05-06-2021, 02:22 PM
We new FW will be available by the end of JUne.

Silent84
05-06-2021, 06:12 PM
:o Amazing!

Silent84
07-01-2021, 01:22 PM
@thomas_yiu@ROG It is 1.07.21 i don't see no new FW sir, did you lie?

Valour59
07-11-2021, 08:09 AM
When will new firmware be released? The latest version 3763 doesn't fix disconnect issues:

1) On my Windows 10 (64-bit) laptop, it disconnect once an hour on average, and then the microphone becomes unusable until the headset is restarted.

2) On my HTC U11 (yes it's on the supported phone list), the disconnects happen about once every minute, making lots of beeping sounds (connect/disconnect). Very annoying.

ASUS工程師到底是在幹嘛,一個四千多塊的耳機要求穩定連線應該是最基本的吧? 拜託趕快處理一下。

khacpm
07-13-2021, 11:40 AM
We new FW will be available by the end of JUne.

Now July!
I think this is disconnect more likely
music stop -> beep -> music continue
This is not relate to battery, It happend when fully charge while the charging cable (usbc) connected

Blake@ROG
07-20-2021, 07:39 AM
Dear all,
I'm really sorry. I have picked up this case and ask for re-escalation.
May I know if the issue happen in different environment, different device or distance?
Thank you very much.