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View Full Version : XIII Hero - Losing LAN connection



Zeroed85
05-02-2021, 10:22 AM
I'm frequently losing my LAN/Ethernet connection with the XIII Hero. Unplugging the Ethernet cable and re-plugging it usually restores the connection. I've tried reinstalling the LAN drivers but this continues.

thomas_yiu@ROG
05-04-2021, 04:38 PM
Hello Zeoed85
Did you disable and enable LAN in bios? Did you replace ethernet cable? Did you try another port on the router/switch please?

Thomas

Zeroed85
05-06-2021, 08:37 AM
Hello Zeoed85
Did you disable and enable LAN in bios? Did you replace ethernet cable? Did you try another port on the router/switch please?

Thomas

Hello,

Both LAN ports are enabled in the BIOS. I recently replaced my ethernet cable with a brand new CAT6 cable. I wonder if the issue is related to the WFC firewall software I use. The software has an option called Secure Boot. What this does is block all network connections until the user manually enables them. The issue I have is once I've enabled the network connection through the software the connection doesn't start. I have to unplug and re-plug the ethernet cable to the motherboard LAN port to get the connection to start. I guess I could disable the software and see how the LAN behaves without it..